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Reviews

Average Ratings

4.8
88 lifetime reviews.
  • #greatexperience

    I had been by before window shopping. Naz had given me a call a few weeks later remembering that I was interested in a Mini Countryman 4S. I came ...

    Dealer Response

    Thank you so much for your review! We appreciate your business and hope to see you again in the future for your next vehicle. Happy Holidays!


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    I had been by before window shopping. Naz had given me a call a few weeks later remembering that I was interested in a Mini Countryman 4S. I came in to look at it, but it just wasn't the car for me because I decided navigation was a must. 1 week later, I received a call with the car I was looking for, with Nav! Now came buying the car. I have sold cars before, so I was fully aware of the entire process. I had also done a lot of research and knew what price I was looking for. I let her know I didn't want to play games and just to give me a great price for the car and my trade. Surprised that the price they offered was what other dealerships offered for the same car with a lot less options. I quickly checked cars.com on my phone to make sure I wasn't incorrect with my pricing expectations. What a great experience. I came ready to wheel and deal, but it wasn't necessary. I will definitely be back to buy a future car and would recommend them to anyone!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 7 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review! We appreciate your business and hope to see you again in the future for your next vehicle. Happy Holidays!


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  • Myrtle Thomas

    I want to write this review in appreciation for Sam and Ryan. Being a single women it can be frightening car shopping, especially for a used vehi...


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    I want to write this review in appreciation for Sam and Ryan. Being a single women it can be frightening car shopping, especially for a used vehicle. From the time I walked in the door, I was welcomed by Ryan who provided such great customer service I was immediately, put me at ease. There was absolutely, no pressure. Ryan gave me the keys to my now dream car (Mercedes Benz E350 Coupe), told me to take my time test driving. Upon return we talked about my budget, purchase price, warranty options, and he stuck strictly to my needs. Once I made up my mind, he introduced me to Sam who was patience, thoroughly explaining every detail of my purchase, and even after the sale, Sam was kind enough to sit with me outside and reprogram all my info, and phone contacts into the vehicle. I had one minor problem with one of my back lights, he told me bring it in and both Sam, Ryan and the Mechanic was so nice. If you're a women and looking to buy a car these young men will definitely put you at ease, and you too can drive away in your dream car today? Thanks again guys for the awesome experience and valued customer service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Tony hall

    This is my 2nd vehicle purchase. Great service and good quality cars.


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    This is my 2nd vehicle purchase. Great service and good quality cars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchased Cadillac

    Had a good experience with European Motors. They worked with me since I did not have my title on me at the time of purchase.


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    Had a good experience with European Motors. They worked with me since I did not have my title on me at the time of purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First car buyer!

    Being a first time car buyer I was very nervous and anxious. I was scared of someone taking advantage, being too pushy, or just all around miserab...


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    Being a first time car buyer I was very nervous and anxious. I was scared of someone taking advantage, being too pushy, or just all around miserable experience. Coming to European motors I had none of those feelings. I had called to make sure the car I was looking into was still available. They took the time to go physically check and call me right away saying it was there. From the moment walking in to the grand exit of driving away in my new car I had nothing but amazing feelings. Not only did they make my husband and I feel right at home, they made sure to just get right to the point in a very fast and friendly manner. I was very thrilled to get a check up call the next morning making sure I was still happy with my purchase. Forever a customer to European motors! Thank you guys for being the bee's knees!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great experience

    No pressure dealer. Extremely polite and accommodating. Bought a car, and over the next few weeks, I noticed a few minor issues crop up, and they ...


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    No pressure dealer. Extremely polite and accommodating. Bought a car, and over the next few weeks, I noticed a few minor issues crop up, and they fixed all of them without hesitation... even let me use a loaner car while they did it. Completely satisfied!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Incredible customer oriented dealer

    I consider myself a very informed buyer, I do my research. Prior to visiting any dealerships I spent several weeks researching cars online and end...


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    I consider myself a very informed buyer, I do my research. Prior to visiting any dealerships I spent several weeks researching cars online and ended up with a substantial list of positively reviewed dealers (large, small, family owned, everything). For geographical reasons and with an abundance of positive reviews I made my first stop at European Motors. It also turned out to be my last. Prefacing my visit, I first called ahead to check if they had the particular model I was interested in. I was greeted by Amir, an incredibly friendly sales associate who encouraged me to stop by whenever convenient. When I got there the car was waiting up front, after some quick pleasantries I was in the car for a test drive. They told me to take as long as I needed. No hassle, no pressure, excellent customer service. That was pretty much the tone for my entire visit. The car, although 2 years old, was in immaculate condition. New tires, clean title, service history. It was exactly what I wanted! My great experience continued into negotiations. The car was very competitively priced already, but as I was saving to get married my budget was strict. Amir came down on the price and Naz, the GM, gave Amir the go ahead to discount even further. Amir even bought a pair of shoes from my fiancé’s shoe company while we waited for the paperwork! Then on top of everything Sam, in the finance office, was able to obtain a lower rate than my bank and several other companies pre-approved me for! I’m still blown away by how awesome their customer service was! If you’re in the market for a new vehicle do yourself a favor and check out European Motors. I can’t believe how much time I could have saved if I would’ve just driven up there from the get-go.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • the price just went up !

    Found a car on their dealership, it was bit out of range so we made an offer over the phone. They were slow to respond and finally after a couple ...

    Dealer Response

    We apologize for your unsatisfactory experience with the pricing. Our intention is never to play a game, and we honor the price that we are workin...


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    Found a car on their dealership, it was bit out of range so we made an offer over the phone. They were slow to respond and finally after a couple of days when we were about to close the deal, they said that the owner has raised the price by 2k. Bought several cars but never knew used car dealers play this game too .... Disappointing !

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We apologize for your unsatisfactory experience with the pricing. Our intention is never to play a game, and we honor the price that we are working with our clients. Our pricing is subject to market trends and supply/demand, however, we would have honored the same price with you. We wish you luck on your search and apologize for any inconvenience.


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  • Great experience all the way around!

    They were very friendly and talked me through every step of my car purchase. They didn't try to push any add ons to my loan. They also looked to f...

    Dealer Response

    Thank you so much for your business! We hope to see you for your next vehicle!


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    They were very friendly and talked me through every step of my car purchase. They didn't try to push any add ons to my loan. They also looked to find me the best financing available. Won't car shop anywhere else.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your business! We hope to see you for your next vehicle!


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  • Purchase of Lexus from European Motors

    Both Sam and Amir were so prefessional and courteous. I had not been in market for a car in a long time, so this experience was amazingly differen...

    Dealer Response

    Thank you so much for your business and the kind words! We hope to see you again for your next vehicle!


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    Both Sam and Amir were so prefessional and courteous. I had not been in market for a car in a long time, so this experience was amazingly different than other dealers. I had been looking for a long wheel base car for over a year and happened upon this dealer while checking ads online. My whole experience was stress free from the initial phone call until the final paperwork was complete. If you are looking for a pre owned vehicle, do yourself a favor and check out European motors.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your business and the kind words! We hope to see you again for your next vehicle!


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