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Reviews

Average Ratings

2.0
7 lifetime reviews.
  • Disappointed

    Very disappointed with my experience with this dealership. I'm a returning customer and won't be back to purchase another.


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    Very disappointed with my experience with this dealership. I'm a returning customer and won't be back to purchase another.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • service

    it was just fine. I don't want to enter 50 characters. It was fine, that's my experience.

    Dealer Response

    We really appreciate your feedback of your recent visit with us at Donley Ford Shelby, Beth! We always appreciate feedback from our customers, and...


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    it was just fine. I don't want to enter 50 characters. It was fine, that's my experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We really appreciate your feedback of your recent visit with us at Donley Ford Shelby, Beth! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.


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  • The Best

    I excellent service and the people are very helpful and friend. I tell everyone I know to go to Donley for a car. Just like everyone there.


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    I excellent service and the people are very helpful and friend. I tell everyone I know to go to Donley for a car. Just like everyone there.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    I always have a good experience there. This is where I bought my car

    Dealer Response

    At Donley Ford Shelby, we appreciate your feedback, Mary. Our team is dedicated to providing top-quality service, and we're so happy to hear that ...


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    I always have a good experience there. This is where I bought my car

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    At Donley Ford Shelby, we appreciate your feedback, Mary. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • great service

    Service was performed promptly. Wait time was exceptable cost was expensive but I did not shop around for comparison.


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    Service was performed promptly. Wait time was exceptable cost was expensive but I did not shop around for comparison.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Donley Ford of Shelby

    Excellent vehicle service performed by an excellent service team! I only trust taking my Ford to Donley Ford of Shelby because of the great peopl...


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    Excellent vehicle service performed by an excellent service team! I only trust taking my Ford to Donley Ford of Shelby because of the great people in their service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome job

    You guys did a wonderful job I love my new car an very pleased with how you guys handled everything...it was a good first time expense with buying...


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    You guys did a wonderful job I love my new car an very pleased with how you guys handled everything...it was a good first time expense with buying my first new car...thank you guys very much.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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