Reviews

Average Ratings

4.5
16 lifetime reviews.
  • Servicing my 2012 F150 pickup

    Excellent Service Dept!! top to bottom ,they couldn't be any better.

    Dealer Response

    We really appreciate your feedback! It's great to hear that everything was completed to your satisfaction! Safe travels!


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    Excellent Service Dept!! top to bottom ,they couldn't be any better.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! It's great to hear that everything was completed to your satisfaction! Safe travels!


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  • Donley Ford in Shelby

    Always a good experience in purchasing a car (or truck) and in receiving top service response.

    Dealer Response

    Hi Rick, we're so glad that you always have a good experience at our dealership! If you have any additional needs or questions, we will be more th...


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    Always a good experience in purchasing a car (or truck) and in receiving top service response.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Rick, we're so glad that you always have a good experience at our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Donley Ford

    No problems at all with my service call. Very courteous and prompt

    Dealer Response

    Robert, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!


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    No problems at all with my service call. Very courteous and prompt

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Robert, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!


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  • Brian's truck

    Great!!! They never let me down! Only dealership,i will take my vehicles to...thanks

    Dealer Response

    Thank you for your feedback, Brian! We hope you continue to choose Donley Ford of Shelby for all your vehicle needs! Take care!


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    Great!!! They never let me down! Only dealership,i will take my vehicles to...thanks

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your feedback, Brian! We hope you continue to choose Donley Ford of Shelby for all your vehicle needs! Take care!


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  • Buyer

    Found vehicle that was looking for at another dealer an inquired about the ability to purchase it from them an they were able to get the vehicle t...


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    Found vehicle that was looking for at another dealer an inquired about the ability to purchase it from them an they were able to get the vehicle to do the deal. Great people to work with. Would highly recommend if your looking for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Donley Ford Shelby,Ohio

    Great service and very polite and caring staff. Was told that service needed was under warranty and that they would fix it at no charge. There is ...


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    Great service and very polite and caring staff. Was told that service needed was under warranty and that they would fix it at no charge. There is no way I would have known and they could have charged me for this service. Honesty means something today. Thanks Donley Ford of Shelby.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • love this dealership

    Great. Experience . the salesman was not pushy at all.. His name is dan reese. Ask for him.


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    Great. Experience . the salesman was not pushy at all.. His name is dan reese. Ask for him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good service

    I was totaly satisfied. I will be back. Very freindly service personal.


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    I was totaly satisfied. I will be back. Very freindly service personal.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fair Trade - Excellent Service

    Received a very fair value on my trade and the dealer was helpful with financing. My purchase was contingent on several repairs the SUV needed and...


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    Received a very fair value on my trade and the dealer was helpful with financing. My purchase was contingent on several repairs the SUV needed and they were taken care of to my satisfaction. Received a loaner to use while repairs were done. Excellent service department.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Disappointed

    Very disappointed with my experience with this dealership. I'm a returning customer and won't be back to purchase another.


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    Very disappointed with my experience with this dealership. I'm a returning customer and won't be back to purchase another.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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