Union Park Honda BMW Buick GMC Volvo Cars Jaguar

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Reviews

Average Ratings

4.5
28 lifetime reviews.
  • Didn't get answer for the question ask......

    Politely ask for their best price on a car that I was interested in, never get an answer...... instead they email me saying to reach them out maki...


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    Politely ask for their best price on a car that I was interested in, never get an answer...... instead they email me saying to reach them out making a phone call...

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Surprisingly pleasant!

    My son and I dealt with Sammy and he was absolutely one of the nicest car salesman I have dealt with in my 40+ years. :-) There was no pressure ...

    Dealer Response

    Hello, Mrs. Barben! Thank you for your very kind words and feedback on behalf of Sammy. I definitely look forward to letting him know about your r...


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    My son and I dealt with Sammy and he was absolutely one of the nicest car salesman I have dealt with in my 40+ years. :-) There was no pressure and I am very hard nosed and already went there knowing the maximum I was willing to pay; including the tax and tags fees. I left paying $100 less than my max! I highly recommend and of you go please ask for Sammy. (he handles new and used)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, Mrs. Barben! Thank you for your very kind words and feedback on behalf of Sammy. I definitely look forward to letting him know about your review. Should you need anything else in the future, please do not hesitate to reach out!


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  • very friendly and helpful

    I dealt with Troy, he was friendly and helpful. Took me on a test drive of CR-V and showed me a few other cars that fit my needs. Although I did n...

    Dealer Response

    Pete, thank you for sharing your feedback with us! We are so glad to hear that you had a great experience on your test drive with Troy, and we are...


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    I dealt with Troy, he was friendly and helpful. Took me on a test drive of CR-V and showed me a few other cars that fit my needs. Although I did not end up purchasing yet, it seems like a very good dealership.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Pete, thank you for sharing your feedback with us! We are so glad to hear that you had a great experience on your test drive with Troy, and we are sure he will be happy to hear that! We appreciate you choosing Union Park, and hope to see you soon when you are ready to purchase a vehicle.If you have any questions please give us a call at (302)429-5629 or just stop by our showroom. - Karen Halesky, Marketing Coordinator, Union Park Automotive Group


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  • Disappointing

    Couldn't evennprice out a lease for us. Waste of time.

    Dealer Response

    Mountain Man - thank you for taking the time to share your experience with us. We are sad to hear that we weren't able to get you into a lease for...


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    Couldn't evennprice out a lease for us. Waste of time.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Mountain Man - thank you for taking the time to share your experience with us. We are sad to hear that we weren't able to get you into a lease for the right price. We hope you can consider us again in the future.


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  • friendly staff

    Sales staff was not pushy at all and readily negotiated. Approval times were abysmal and they ran my credit six times, but overall a positive exp...

    Dealer Response

    Ben, Thank you for taking the time to share your experience with us! We apologize that your approval time for your credit took longer than you ha...


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    Sales staff was not pushy at all and readily negotiated. Approval times were abysmal and they ran my credit six times, but overall a positive experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ben, Thank you for taking the time to share your experience with us! We apologize that your approval time for your credit took longer than you had anticipated, but are happy to hear that you had a positive experience with your purchase at Union Park Automotive Group. Our Sales Team always strives to provide the best possible experience for our customers before, during and after your purchase. We thank you for choosing Union Park and wish you the best of luck with your vehicle!


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  • Excellent Dealership and experience!

    Very professional sales staff(Mark V. and Micah M.), and very polite. Well kept dealership, and great customer service. Very accommodating.

    Dealer Response

    Hello! Thank you so much for taking the time to tell us about your experience with Mark and Micah! I will make sure to tell them you were so satis...


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    Very professional sales staff(Mark V. and Micah M.), and very polite. Well kept dealership, and great customer service. Very accommodating.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello! Thank you so much for taking the time to tell us about your experience with Mark and Micah! I will make sure to tell them you were so satisfied. We wish you the best in your Volvo this year. Please do not hesitate to contact us with any questions. Thank you for choosing Union Park Volvo! Summer Rain Ursomarso Marketing Coordinator Union Park Automotive Group


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  • Union Park BMW

    Greg and Mike were great to us. Got a good deal on a BMW i3. The car could have been prepared better (detailing) for delivery, but issues were qui...

    Dealer Response

    John, thank you for your review! We're delighted to hear that Greg and Mike were so helpful. We're glad that the detailing issues were fixed as ...


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    Greg and Mike were great to us. Got a good deal on a BMW i3. The car could have been prepared better (detailing) for delivery, but issues were quickly resolved.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    John, thank you for your review! We're delighted to hear that Greg and Mike were so helpful. We're glad that the detailing issues were fixed as well. Congratulations on your BMW i3, please let us know if we can be of help in the future!


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  • Incredible Service

    Our salesperson, Henry, was exceptionally knowledgeable about Volvo, the company and the car. He spent much time showing us all the features of t...

    Dealer Response

    Thank you for the amazing review! We are happy to see that Henry and Micah went above and beyond to make sure you were fully aware of the car func...


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    Our salesperson, Henry, was exceptionally knowledgeable about Volvo, the company and the car. He spent much time showing us all the features of the car we were interested in purchasing. He and the manager of the dealership, Micah, went to a lot of trouble finding just the right car for us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the amazing review! We are happy to see that Henry and Micah went above and beyond to make sure you were fully aware of the car functions. Please do not hesitate to contact us if there are any other questions! We look forward to working with you again!


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  • Good price

    The price and quality are pretty good. Good bang for your buck

    Dealer Response

    Hello Morgan, Thank you for giving us a 5 star rating! We are glad that we have the opportunity to serve you. Please do not hesitate to contact u...


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    The price and quality are pretty good. Good bang for your buck

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Morgan, Thank you for giving us a 5 star rating! We are glad that we have the opportunity to serve you. Please do not hesitate to contact us with any questions. Thank you for choosing Union Park! Summer Rain Ursomarso Marketing Coordinator Union Park Automotive Group


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  • Union Park Experience - Thumbs Up!

    Jim and Micah were Phenomenal. They could answer all my questions and made the whole process quick and easy from when I walked in the door until I...

    Dealer Response

    Hello Andy, Congratulations on your new Volvo! We are very pleased to hear that you had such a pleasant experience at Union Park Volvo with Micah...


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    Jim and Micah were Phenomenal. They could answer all my questions and made the whole process quick and easy from when I walked in the door until I left with my new S60!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Andy, Congratulations on your new Volvo! We are very pleased to hear that you had such a pleasant experience at Union Park Volvo with Micah and Jim and I will be sure to tell them of your comments. We wish you the best in your New Volvo S60! Please do not hesitate to contact us with any questions. Thank you for choosing Union Park Volvo! Summer Rain Ursomarso Marketing Coordinator Union Park Automotive Group


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