Mullinax Ford of New Smyrna Beach

We entered dealership and was greeted by Chef. He was very knowledgeable and helpful in finding our new vehicle. He needed to help a previous customer so he handed us off to Durham who was just as helpful in completing the deal. Experience was awesome compared to other dealerships we shopped with. We will definitely be a returning customer :-)

Everyone was patient and helpful with us when we decided on the vehicle we wanted.. They found the exact model with the options we wanted and got it the lot and saved us the trip.. Our 2nd purchase and love that they don't charge dealer fees..

Already knowing what I wanted I Made an online appointment and within a couple hrs I was contacted. After arriving I was greeted and sent to my my sales rep wich took great care of what I was looking for. After the test drive the write up process was smooth and harmless. One of the best dealer experiences I've had. Awesome customer service.

was a pleasure to work with the CHEF, for there was no high pressure pitches to me, he answered all of my questions without hesitation and when I decided on the new truck I wanted we closed the deal in about 15 min. Very efficient and professional attitude and honesty. I would send my friends to see the CHEF for an excellent deal on a vehicle. I left the dealership 100% satisfied!!!!!!!! Will look to Greg for my next vehicle.................

My wife and I are pleased again to have dealt with Mullinax Ford staff in New Smyrna Beach, FL. We like the idea of upfront pricing, so the pains of haggling back and forth are gone. We feel very welcomed by all the staff. Our salesperson Josh was very helpful. Another A+ experience.

Very knowledgeable about cars and was very friendly and not pushy....appreciated the time they spent with us

I live about 60 minutes south of Mullinax New Smyrna Beach, so I didn't want to travel that far for a failed deal. The internet salesman, Lou, was excellent with timely and clear communication via e-mail and texting. Even had my trade-in temporarily appraised sight unseen. I expected to go there and have the sales deal go south if they bottom lined the trade-in deal. I was pleasantly surprised that that didn't happen. Mullinax was thousands less than a local offer for the near same truck. My experience there was excellent.

One of the best experiences I ever had. Got a great deal and they were very knowledgeable. Would highly recommend.

Great experience buying my third vehicle here. Everyone was courteous and knowledgeable. Very friendly and helpful, yet never pushy. ?

I have to admit, Lou was the best vehicle sales associate I have met in 21 years of buying and selling vehicles. He was honest, punctual and returned all my calls and answered all my questions. Spot on sales rep, should be promoted soon, hopefully. I bought a 2010 Mercury Mountaineer with low miles for it's age and it had the 45 point inspection, 60 day dealer warranty, out the door just over $9K. There was only one down side to the whole experience and if I had studied extended warranty companies prior to visiting I would have been able to just turn down the offer immediately, however the finance manager Chris put us on the spot for it, since we had to basically decide right then and there if we wanted to add it, no grace period or time to research, I suppose we could have just stopped the paperwork and taken some time to make calls or check the web, however, for anyone buying a pre-owned vehicle, I suggest turning down ANY coverage from Zurich of North America, consumer affairs has them rated at nearly ZERO on their web site. 58 out of 60 reviews gave them 1 star, and the small print on drive train warranties does not cover "seals" which are 90% of the cause of transmission problems to begin with. IF the seal isn't covered, neither are the resulting damages to "moving parts" in the transmission. Claim will be denied, should something happen. Better to set the $1500 aside and save in case a transmission is eventually needed, hopefully not, especially within 2 short years. The finance manager is never any reason to give a dealership a negative review, I understand the position, the hierarchy that asks them to sell extended warranties, and in this case one that is totally useless, 80% of ALL claims made for drive train work are denied by Zurich because of bad seals. The seals on engines and transmissions are the first sign of wear or imminent internal malfunctions, so a drive train warranty that won't cover seals is in fact, useless to me. Having said all that, I would gladly return to buy another pre-owned vehicle from Mullinax, and will, only now I am going to have a quicker purchase next time, by default, regardless of how sweet the price, I will deny any extended warranty coverage.