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Mullinax Ford of New Smyrna Beach

(770 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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Traded in 2014 Escape for a new 2017 Escape

My lease was up on my old Escape and I liked it so much I decided to get another Escape. My husband (who also left a review) had a fusion and also decided to get an Escape. Adam May handled my lease trade in at a dealer near me in Ohio and found me the new Escape with the specifications that I wanted. He facilitated the purchase of my Escape through his dealership Mullinax Ford at New Smyrna Beach in Florida. I have had the new vehicle for about one month and am very happy with the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchasing a new truck

Could not have been any easier. My salesperson,Zachary was the most Knowledgeable and courteous guy I ha ever done business with. Being From out of state and dying to get plates transferred was impossible But he had my vehicle registered in Fl with no problem. Mullins Ford A great facility to do business with. Thank You Bill D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

This is an amazing dealer. I went in there needing a car and Elwil acevedo made it easy for me. He had lots of patience and let me test drive a few cars before i made a decision on what i wanted. The finance team did a great job and i left there a happy man. Thank you everyone and i will recommend this to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car buying experience I've ever had

It was the best car buying experience I've ever had. Good prices with no hidden dealer costs. Entire transaction took less than 2 hours from test drive to out the door with our new truck. Would purchase from again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Super easy truck purchase

No dealer fee really means no dealer fee. No games here, I just called Jae and had my next F150 delivered to my office in the morning I have never had any issues buying from Mullinax over the past 15 years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience

The salesman Adam May was very helpful and patient with us. We stopped in one day and looked at a few used cars but couldn't decide on any and came back the next day to look at new cars. He was always polite and very professional. We test drove a new Mustang and when we returned he asked us how our test drive went. I stated that we didn't get much of a drive as the fuel tank was almost empty. So what did he do, he took the car and filled the tank and came back and said, now, take a good test drive, which we did and ended up buying the car. The entire staff was a joy to work with and the facilities were extremely clean in its appearance. One of the many things that made us purchase there was that they do not charge any dealer fees which saved us hundreds of dollars. Overall, it was one of the best car buying experiences we have ever had - Thank You Alex and Mullinax !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Car Buying Experience

I have been a cutomer of Mullinax Ford in NSB since 2013. This is the second vehicle I have purchased from this dealership. The entire staff is awesome and the car buying process was quick ,easy, and painless. I also have all three of my vehicles maintained at the express service center. Top notch service and attention to detail from the moment you arrive to the moment you leave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

It is very clean inside the place and everyone is very nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service!!

This is 3rd car I purchased at mullinax and and will be only dealership I will use in the future. Their is no pressure and the staff is up front and honest. They are a pleasure to deal with. The Ford Escape is beautiful and we love the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Refreshing Car Buying Experience

We had a wonderful salesman, Zach Jones, who was very knowledgeable about the Ford F-150 we purchased. The no hassle, no haggle buying experience at Mullinax was a very refreshing experience and we left with a brand new truck and smiles on our faces knowing we got the very best deal available. Not having to play the car dealer cubicle games was the best part. Thanks to Zach and to Nick in finance for a friendly transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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