Ken Garff West Valley Chrysler Jeep Dodge RAM

4.1
(558 reviews)
Visit Ken Garff West Valley Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–9:00pm
Saturday 8:00am–5:00pm 9:00am–9:00pm
Sunday Closed Closed
New (385) 881-6290 (385) 881-6290
Used (385) 212-2937 (385) 212-2937
Service (801) 438-7489 (801) 438-7489

Inventory

See all 367 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2004.
Ken Garff West Valley proudly serves the Wasatch Front with a new and pre-owned inventory of Chrysler Dodge and Jeep vehicles. Our enourmous inventory is located at two dealerships only 2 blocks apart form one another in West Valley City. At Ken Garff West Valley we provide our customers with a HUGE selection of new and high quality pre-owned vehicles exceptional service and parts availability financial assistance and more. Click the chat button or give us a call to experience our our exceptional service!
We Hear You.

Service center

Phone number (801) 438-7489

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.1
(558 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

The person who helped me was friendly and courteous and...

The person who helped me was friendly and courteous and seemed to be knowledgeable about the service I needed. He made sure I knew where the waiting room was and kept me informed.

4.0

Very happy with the way Jessica in the service dept was...

Very happy with the way Jessica in the service dept was very helpful and easy to work with.

5.0

Customer service is amazing. Made customer feels very...

Customer service is amazing. Made customer feels very important. I was told by the insurance for few day service but it took only few hours. Very professional

5.0

Have been going here since they opened in West Valley....

Have been going here since they opened in West Valley. Always fast and th he service writers always let you know what's happening.

1.0

I made a appointment by phone speaking to a live person,...

I made a appointment by phone speaking to a live person, I received a Gmail with a different date and time. I called the dealership and advised of the wrong date/time. When I arrived for my appointment, they had the incorrect time/date still. It took the service person over 10 minutes to pull up my info, I've been taking my car to the same dealership for 16 years. She told me the system only has works half the time and they would "try" to fit me in. I said no try, they would do my oil change as requested 5 days prior. after the oil change, the service person came and told me my car was ready but after going to the garage, no one could find my car!!!!! After speaking with about 4 different people and waiting another 15 minutes my car was finally found. I broke my back 4 years ago and standing for long periods of time is very painful and I use a cane and have a handicap sticker on my car. I asked for the manager and spoke with Chad who was very apologetic. The service has greatly dropped in the past 16 years, which 3 employees verbally attested. The only reason I keep going to this dealership is because I am a VIP customer and get a great discount on my oil change.

5.0

Very good got what I wanted an d is what that said an...

Very good got what I wanted an d is what that said an very good to work with

1.0

Service department is terrible. 1st visit for a low tire...

Service department is terrible. 1st visit for a low tire as I literally was driving away from the dealership after purchase. Made an appointment then was told I would have to leave my vehicle for a day or reschedule. I rescheduled only to be told there was nothing wrong. Drove to les schwab who found a very noticeable bolt and fixed it for free. 2nd visit was for my oil change. I asked to change my cabin filter. The tech told me my year and model doesn't have one. Went to O'Reilly bought a cabin filter and changed it myself. 3rd visit. They found an oil leak from my oil change. Turns out to be the oil pan (wasn't leaking before) told I would have my truck back in 3-4 days. It's now two weeks later and I'm told they hadn't even pulled it into the shop. Needless to say 3rd test a charm. I won't be taking my vehicle back for any further warranty work which I paid a ridiculous amount for.

5.0

Jimmy Zeimit was great to work with. He made sure all my...

Jimmy Zeimit was great to work with. He made sure all my requests were satisfied and had my service completed before my official appointment because I dropped my Jeep off before the appointment time. He has a great "can do" attitude! Look forward to working with him in the future!!!

5.0

Great customer service, met me with a smile &...

Great customer service, met me with a smile & helpful. Kept me informed Of any changes

5.0

Because I am 100 Years old and a long term customer Jimmy...

Because I am 100 Years old and a long term customer Jimmy is always concerned with my needs and promptly determines what is needed and makes sure I am comfortable while waiting for service to be done. in todays service it required a full days time and Jimmy kept me up to date on delays etc (needed parts). Whenever I need service at WVC Jimmy is my contact.

Read all 558 reviews