Hendrick Toyota North Charleston

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Reviews

Average Ratings

4.7
1303 lifetime reviews. Includes reviews of Hendrick Toyota North Charleston from DealerRater.com
  • Great Buying Experience!!

    I was shopping for a used SUV. I requested some information off of the dealers website and within minutes I was contacted by Will Smith. Will was ...


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    I was shopping for a used SUV. I requested some information off of the dealers website and within minutes I was contacted by Will Smith. Will was great to deal with. We set up an appointment to look at some vehicles, he had several there ready to be viewed. Will was extremely knowledgeable about the vehicles we looked at. He was able to explain the differences between different models and what he thought would be best for my needs. He made the experience very satisfying. I wasn't able to get to the dealership until almost 6pm, but Will stayed with me throughout the process and stayed late ensuring that I was satisfied. I would definitely recommend this dealership and Will to anyone looking for a new vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • One of the most gratifying retail purchase experiences ever
    April 27, 2017

    I must share how impressed I am with the staff and management at Hendrick Toyota. I recently visited them and another local Toyota dealership abo...


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    I must share how impressed I am with the staff and management at Hendrick Toyota. I recently visited them and another local Toyota dealership about purchasing a new 4Runner. Right off the bat, Hendrick's team was professional and listened to me when I told them I would be comparing their prices to other dealers and I don't want any BS. Not only was this the best car buying experience I have ever had, but it was one of the best experiences I have ever had dealing with any sales people in any retail purchase. The sales team was educated, responsive and most importantly, I know I got an incredible deal on the car, which really was just the cherry on top. The entire experience could not have been easier and I say this as an intense critic and someone who is easily annoyed and vocal about bad experiences with people. These folks went out of their way to do an incredible job and they deserve this praise. I was incredibly surprised how easy and enjoyable this large purchase was and their team, from the managers to the ladies who answer the telephones, deserve the highest praise and they get my highest recommendation. Do not go to another Toyota dealership in town unless you want to doubt everything they tell you, and you should, because I was performing a comparison with this purchase and all I will say is Hendrick is the honest, polite and professional team you want to work with - and no one else.

    Does recommend this dealer

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  • Great, Quality Service!
    April 27, 2017

    Our experience at Hendrick Toyota was above and beyond. We had a difficult request for a trade in/purchasing a new Toyota 4Runner SR5 and they han...


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    Our experience at Hendrick Toyota was above and beyond. We had a difficult request for a trade in/purchasing a new Toyota 4Runner SR5 and they handled it exquisitely! Will was great representative for Hendrick Toyota and stayed very late to help us purchase our 4Runner. He made a challenging process a breeze! Thanks!!

    Does recommend this dealer

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  • SALES
    April 24, 2017

    Barry was quite helpful in getting me a good deal on a used 2008 ford Explorer. Definitely not a high pressure sale guy...My kind of salesman. He ...


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    Barry was quite helpful in getting me a good deal on a used 2008 ford Explorer. Definitely not a high pressure sale guy...My kind of salesman. He was very attentive and patience.

    Does recommend this dealer

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  • Amazing service!
    April 23, 2017

    Every employee I came in contact with was friendly and helpful. Jeff was great at explaining the service I needed and checked on me twice while I ...


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    Every employee I came in contact with was friendly and helpful. Jeff was great at explaining the service I needed and checked on me twice while I was in the waiting area. I was told it would be a two hour wait but I was out of there a little bit over an hour! Overall excellent customer service!

    Does recommend this dealer
    Came in for service or repair

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  • Awesome!
    April 21, 2017

    Karriem was very, very helpful, friendly and professional! He's a great asset to your company! I will definitely send my friends his way! Thanks a...


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    Karriem was very, very helpful, friendly and professional! He's a great asset to your company! I will definitely send my friends his way! Thanks again Karriem!

    Does recommend this dealer

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  • Great service
    April 20, 2017

    quality of service is why I keep coming back. They are fast and reliable. Service techs are friendly and explains all of the services performed th...


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    quality of service is why I keep coming back. They are fast and reliable. Service techs are friendly and explains all of the services performed throughly.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent Experience
    April 19, 2017

    Very capable sales managers, highly competent and accommodating . Tried to expedite the process. My satisfaction was their #1 priority. Did not tr...


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    Very capable sales managers, highly competent and accommodating . Tried to expedite the process. My satisfaction was their #1 priority. Did not try to pressure for a decision.Patient and courteous.

    Does recommend this dealer

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  • They got me in a very nice used sienna and warranties it
    April 19, 2017

    The vehicle was an one owner and a descent price and no hassle. Blake and the rest of the folks were up front and they will stand by the used car ...


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    The vehicle was an one owner and a descent price and no hassle. Blake and the rest of the folks were up front and they will stand by the used car with a warranty. They did not push me in any direction but listened to what I was looking for.

    Does recommend this dealer

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  • Excellent
    April 18, 2017

    Excellent service, Paul always gives. He's always friendly and make you feel welcome. I will definitely call on him to serve me again whenever I c...


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    Excellent service, Paul always gives. He's always friendly and make you feel welcome. I will definitely call on him to serve me again whenever I come in.

    Does recommend this dealer
    Came in for service or repair

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