Worst experience ever. Car said schedule appointment only so I did. Drove 1 1/2 hour through traffic to get to it. Person there said “Oh we don’t have... that car. It’s at a tent sale”. I’m like what tent sale you booked my appointment just this morning for today. And then I asked where is the tent sale. He said, “Uh, uh it’s far away”. I’m like ok. Give me the address so I came see it. He said “uh uh it’s far away”. I’m like what the xxxx! You booked my appt this morning for today and now you’re saying it’s at a tent sale far far away? Then he goes to say “well we have this green one here and there’s an older model but it’s a lot more.” And I’m like what the xxxx. I ain’t got time to play games. Stupid xxx people and stupid xxx dealership! They say no haggle price because they don’t even have the car you want in the lot. Stupid xxx people and stupid xxx dealership. BEWARE don’t fall for this crap. They get you in with good pricing car then say it’s “at a tent sale, far far away” and tries to sell you a more expensive car. Better look elsewhere.
Jermaine Hornberger helped me purchase my third vehicle from them. He was professional, courteous, friendly and knowledgeable of vehicles, which made... the purchasing process very easy.
This car reeked of cigarette smoke and was completely dirty. They did not even take the time to clean it before showing it to us. We will not be going... back here.
Nice independent car dealership. Everyone was professional and courteous. The purchase process went smoothly including the finance process. Make sure... you know their inventory number for the car that you are interested in
I worked with Robert D'Angelo who provided excellent service! I had investigated my 2019 Dodge Grand Caravan online, went to the dealership and met Robert... who guided me thru the whole process with no problems. Was professional and even came in on his day off to help me with my new van. Upon spinning the wheel I even won a 55" flat screen tv! What a bonus, I would recommend this place to anyone, great price, great deal and great people. They deserve 5 stars. Thanks Robert keep up the great work!
They don’t honor their own prices, false advertising. Don’t waste your time . Urgent need for a new management. Lucky I did not buy from tgen
Very upst because i was really intent to buy the truck. Seller made me drive 2 hours with my son, just to let me know at the dealer that the price is valid... only if you do a trade in (they will pay $h!T on your car) and finance with them (guess the interest rates) Only that details will make you pay $2,000.00 More, plus they have a lot of "small" surprises to rip you off. Avoid this guys.
I feel scammed,I DO NOT recommend this place to anyone!!!! Long story short, I received the flyer in the mail advertising crazy saving and super low prices... so I went to check it out... They showed me a truck I liked , said it was low priced at 33k and told me they were able to apply extra discounts on it, assured me I was getting a great deal and they offer me 3k for my trade. I ended up giving 3k down payment the trade (=6k total value) and so I financed about $26,400 and went home believing it was good deal as they assured me. Next day I went to the newwaveautosales website and WOW...found out that they have had my truck priced at 24k still listed So basically they added my trade price to the price That’s not all!!!.... I looked at the carfax of the truck and it had been in a accident, They should have disclose that info, that lowers the price of the vehicle.. This people are scammers and I should have done my research instead of trusting them. I hope someone reads this before buying from new wave auto sales
I've been looking for a new car since my 06 Santa Fe got totaled and I finally stumbled across this place after trying a bunch of buy here pay here places... and noticing how shady they were. The first thing I noticed was that it was actually a decent looking building and the people looked well put together. I was immediately greeted before I came in the door by a woman named AJ who helped me look at the car I wanted to see and asked me if there was anything else I wanted to look at. I was short on time, so I couldn't. I went back today and was helped by a man named Joe Moreno who took over as AJ was off. Joe was extremely personable and walked me through the entire process of buying the car and even had a couple minor issues I had with the car fixed. Super impressed and definitely would shop again.
The sales person, Chuck, was very professional, friendly and courteous. He was very knowledgeable. He made the process of buying a used car very easy.