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Facility looks ran down. People seems friendly but they try to sell you cars that have issues saying they will fix them, but once you sign the documents... they stop returning emails and calls. If you really decide to buy here, put absolutely everything in writing before you sign the paper. Do not trust their promises.
Facility is dirty. They tell you the cars are good, but they all have had accidents, repo etc. Once you buy, they do not keep their promises of fixing... the car. Not raccomended at all. Stay away.
Scammers-they sold me a car that was a total loss with frame damage without disclosing it, actually claiming it had a clean car fax . Found out it was... a total loss with severe frame damage when I tried to re sell it today. According to CarMax there is no way they did not know. Scammers - stay away
I wish I could rate O'Hare Motors zero stars!! We were looking for a Family sized vehicle & came across one at O'Hare Motors back in December 2017, we... thought we got a great deal but then is when the nightmare began! Plates, Temporary plates were about to expire. The promises were not kept to send the plates when received, who knows how long they were sitting there. Instead of driving over a hour each way to pickup, They charged us additional $35 for next day Delivery & we had to sign for it. Sat around for over a week, when they finally showed up, we didnt have to sign. Soon after that we received a letter from Sec of State investigation, There are 3 titles to our Vin#, 2 of them in separate states. They will not release title. Take it up with the dealership, That's a joke, if the owner Navid would ever respond or call us back. Tried numerous times, Spoke once & thought it was funny. Never heard from him again. They give you such a run around! Had to get the Authorities & Attorney General involved with the help of Jason Kowles at Channel 7 news to finally resolve this headache & release the title of the vehicle we have owned after 9 1/2 months! Please stay away from this company, Spend your hard earned $$ with someone that appreciates your Business & doesn't try to scam you!! Anyone on here that has a similar experience, please contact Jason Kowles @ Channel 7 News Chicago.
Just bought a used car from O'Hare Motorcars. The overall process was seamless and fast. Dan took good care of me. I'm a stranger and he did all the paperwork... for me: sale, plates, insurance, etc. I met the owner, Navid, who also came to pick me up at my apartment. The car was perfectly clean and working as advertised. I'm very satisfied.
I had a good experience with O'hare Motor Cars, the salesman Dan was very easy going and wasn't pushy at all which I really liked. My girlfriend and I... came in for a small sedan but ended up leaving with a jeep because they had one in stock that she liked. This is a used car lot, if you don't do your due diligence and inspect the car top to bottom, of course, you might drive away with something less than what was expected. Before making the purchase my buddy noticed that the radiator was leaking, and down the line it would cause an issue, Dan told me he would have it fixed and even provided me with the receipt so I could have the parts warranty. Long story short I had a good experience with everyone at O'hare Motor Cars and am pleased with their responsiveness to all my questions and concerns.
Horrible experience. My wife and I walked the lot looking at suvs for over 10 minutes before we were greeted by anyone. Three salesman, one manager and... zero customers aside from us. Maybe they had something to do? Cool. So we ask the price on an 08 Acadia. His answer? It depends. Ok...... On what? Your credit. Right that's what I'll end up paying but what is the initial price? It depends on your credit, I cant tell you. After about ten minutes of back and forth with this guy I'm leaving. Guess who comes to us. Yep the manager there. "Why are you leaving" he asks. I inform him his salesman can't give me a price on a car. Same bull with the manager. We end up driving off as he's getting the keys to the car. Avoid this lot. Nothing but the run around meant to get those with bad to insufficient credit. Be informed when you go in, and please don't fill out a credit app if they won't even give you a price. They're job is to chop down your view of your options until you think you have nowhere else to go. You've been warned.
Im very sorry to hear that you experienced this however all of our vehicle listed/ starting prices are on our website. Our sales team is trained to t...ell you the starting prices of all of our vehicles. We will be sure to address this with the team.
Bought my 2009 Toyota prius I dont remember my sales guys name however the owner Nick was great and the sales rep was an awesome guy, he helped me through... the entire process, i financed a 2009 Toyota Prius and they got me a great deal worked with what I have and answered all my questions.
Thanks, Leonard. The Prius will last you a long time!
Thank you Nick and Danny for making this experience easy and fun! I am so pleased to have bought a car from you and for you to look for the best rates... for my husband and I. We will definitely keep you in mind for future purchases and to recommend you to friends!
Thanks, Jeanette and Peter! Your kind words keep us moving forward and further helping our Customers.
This was my second time buying a car from this dealership. I had such great experience with my first purchase, thats why I chose them again for my second.... Very impressed with their customer service and after sales. Would highly recommend them to anybody in the market looking for a used vehicle.
Thank you for the great words Scott. Looking forward to helping you in the future!