Reviews
Great service
Great service. Friendly people. Quick turnaround and got a loaner to drive home until vehicle was fixed. Awesome. Other dealers do not offer that service.
Can’t Say No to the Warranty
Would not work with this dealership again. The vehicle I wanted to purchase was $15,000 but they would not sell it to me unless I purchased the additional $1,800 warranty through Mazda. I was informed they had other interested customers coming in and they wanted to see if any of those potential customers would purchase the warranty since the dealership received a percentage of that back. If I wanted to spend an extra $1,800 on a vehicle, I would be looking at higher priced cars, not adding a warranty.
Above and beyond
Lost code for free service but they did it free anyway. Everyone was friendly and easy to work with. Will also take my Mazda there for service.
Russ Darrow Mazda
I love my new Mazda 6!! This is my fourth car I have leased from Russ Darrow Mazda. Kelly and Jeff were great. I got the car and deal I wanted!
Quick and easy
Brought in my recently purchased CX5 for first oil change - impressed by the efficiency, friendliness and comfort of the facility. Really liked the texted video of the mechanic’s inspection.
Ethan was great!
We purchased a new car and traded in our old car. The whole experience was great! And our salesperson Ethan was extremely helpful with the purchase!
Oil Change/Recall
Had an appointment for an oil change, tire rotation and a recall fix for my CX-5. They said should be about 30 minutes or so after I said to skip the tire rotation as they tried to give me a loaner to keep the car. It's always something! I had no time to leave and go back. It's crazy! This place needs to get things together. Bought 3 new cars at the same time during the pandemic and things were never straightened out with those either. Very sad.
Great Service
Right away we were greeted by Adam and he asked us what we were looking for. I absolutely hate looking at cars and he made the process super easy. Provided us with all the information we needed and even did a followup call after I bought.
Amazing Customer Service
Alech was my sales associate I was working with for the last couple days. He went above and beyond to get me a car that wasn't at their dealership and had amazing patience handling my situation.
Satisfied Customer
From the time I purchased my vehicle and through every maintenance visit. The dealership has been amazing. Courteous, friendly, professional and clean. I simply love the going to this dealership.