[{"id":437728,"personPtyId":32518618,"firstName":"Chauncey","lastName":"Lovett","titleText":"Service Advisor","emailTxt":"clovett@wi.rr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/53e707be619f.jpg","drDealerId":28550,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":487382,"personPtyId":38969394,"firstName":"Alex","lastName":"Bergeson","titleText":"F & I","shortBioText":"I started in the Automotive industry in 2014 after graduation from UW Milwaukee with a degree in Biology. I began as a sales professional with Mazda for 6 months until I was promoted to a sales manager roll where I stayed for 5 months. In October of 2015, I was given the opportunity to take over as Finance manager at the dealership I was at, and have been in finance ever since.","emailTxt":"Alex.Bergeson@russdarrow.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/f8d9579ed787.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1414800000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":466774,"personPtyId":35699614,"firstName":"Don","lastName":"Thurber","titleText":"salesperson","shortBioText":"","emailTxt":"Donald.Thurber@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/79f16bb27bef.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1512554340","industryStartDtUtc":"499651200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":461455,"personPtyId":32620868,"firstName":"Marty","lastName":"Peters","titleText":"Sales and Leasing Consultant","shortBioText":"I've been with the Russ Darrow Group for over a year. Previously I was with the Chrysler Jeep Dodge Ram store in West Bend before coming to Russ Darrow Mazda in Greenfield, Prior to joining the Russ Darrow Group I was an Insurance Sales Agent with Bankers Life. I enjoy outdoor activities like camping, hiking, biking and fishing. I served fourteen years in the US Army. During my service I was deployed to the Persian Gulf for Desert Shield and Storm. I am a people focused person and believe that the customer needs and wants come before the sale. I look forward to serving you here at Russ Darrow Mazda in Greenfield","emailTxt":"martin.peters@russdarrow.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/ffc0cd6f081f.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"489024000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":437622,"personPtyId":32804035,"firstName":"Dale","lastName":"Thorsen","titleText":"Internet Sales Manager","shortBioText":"I am a proud husband and father of 3 children who go to school in Waterford. I was born and raised in Burlington and for the past 10 years, my family and I have lived in Waterford. Before the auto industry, I was a General Manager in the restaurant business and I enjoy delivering excellent customer experiences!","emailTxt":"dale.thorsen@russdarrow.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/ee160fb2dc6e.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1380585600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":450093,"personPtyId":33831732,"firstName":"Jason","lastName":"Mertens","titleText":"Sales & Leasing Consultant","shortBioText":"I am a husband and father of six with one Grandson. My wife and I have been married for 25 years now, and we look forward to another 25 years! I love to play golf, read Anne Rice novels, and to engage in good conversations. I believe that customer satisfaction is the core foundation of any business. If the customer is taken care of above and beyond what is expected, then everything else will fall into place.","emailTxt":"jason.mertens@russdarrow.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/b43934486422.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":437620,"personPtyId":32514006,"firstName":"Gary","lastName":"Woodward","titleText":"General Manager","shortBioText":"I moved to Wisconsin 16 years ago. I started in the automotive business in my hometown of Cedar Rapids , IA over 20 years ago and have been with the Russ Darrow Automotive Group for over 8 years now. I have 3 daughters. My oldest daughter and her fiancé live in Iowa. Her name is Ali and she graduated from the University of Iowa in 2014. My middle daughter Samantha is a Sophomore at the University of Wisconsin in Eau Claire. My youngest daughter Kaitlyn is a Freshman at the University of Wisconsin in Madison. In my spare time I like to enjoy all of the great activities that the Milwaukee area has to offer like Summerfest, State Fair and all the festivals while also trying to squeeze in as many motorcycle rides as possible too.","emailTxt":"gary.woodward@russdarrow.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/ccb47fa40113.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1241136000","industryStartDtUtc":"825638400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":437726,"personPtyId":32825598,"firstName":"Leticia","lastName":"Deluna","titleText":"Service Advisor","emailTxt":"leticia.deluna@russdarrow.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/3d6edebe3d2c.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"1070236800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":440436,"personPtyId":33975284,"firstName":"AJ","lastName":"Becker","titleText":"Sales","shortBioText":"After growing up in a small town by Manitowoc, I have finally decided to make the move to the big city. I have been apart of the Russ Darrow Group since September 2017. Before that I spent 5 years working at many different kitchens around Sheboygan. I love working with people and with my laid back personality, we will make your car buying experience as stress free as possible.","emailTxt":"Alexander.becker@russdarrow.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/fa4d145d2236.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":437624,"personPtyId":32516589,"firstName":"Jacob","lastName":"Rolstad","titleText":"Salesperson","shortBioText":"I have a bachelors in finance from the University of Wisconsin-Milwaukee. In my free time I enjoy spending time with my dog, watching Game of Thrones and playing pool with friends.","emailTxt":"Jacob.Rolstad@russdarrow.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/b3d502d6bb21.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1496275200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":490183,"personPtyId":38772316,"firstName":"Jarred","lastName":"Garza","titleText":"salesperson","shortBioText":"Currently new to the business, doing my best to learn the trade and how find the bet solution for my customers. I\u001ave had 3+ years with customer service, just recent into sales, really into sports and very open minded and love to learn things on the daily basis.","emailTxt":"Jarred.Garza@russdarrow.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/e56428d70a50.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":437626,"personPtyId":32825587,"firstName":"Michael","lastName":"Chiappetta","titleText":"Salesperson","shortBioText":"Mikey is from Kenosha , Wisconsin and has been living in the Milwaukee area for 10 years , and he is the son of Sicilian immigrants. Mikey was a welder for 26 years prior to becoming an Auto Sales consultant in 2001. He and his wife Kathy have three daughters, Jennifer, Tanya, and Amanda. He enoys golf, tending to his lawn and tomatoes","emailTxt":"michael.chiappetta@russdarrow.com","combinedEmpAvgRatingNbr":4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/c5e0ca9c4da6.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1272672000","industryStartDtUtc":"978307200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":468812,"firstName":"Elizabeth","lastName":"Kendl","titleText":"Service Advisor","emailTxt":"Elizabeth.Kendl@russdarrow.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28550,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":437630,"firstName":"William","lastName":"Awe","titleText":"Salesperson","emailTxt":"william.awe@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/50be9f864978.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1204329600","industryStartDtUtc":"1204329600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":437631,"personPtyId":34396480,"firstName":"James","lastName":"Lausten","titleText":"Service Manager","emailTxt":"jim.lausten@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/4f6c8962c452.jpg","drDealerId":28550,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":528716,"personPtyId":47333935,"firstName":"Troy","lastName":"Newman","titleText":"sales manager","emailTxt":"Troy.Newman@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28550,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":525889,"personPtyId":44482602,"firstName":"nick","lastName":"saidai","titleText":"general manager","emailTxt":"nick.saidai@russdarrow.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28550,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":450081,"personPtyId":33909766,"firstName":"Ivan","lastName":"Lawler","titleText":"Director of Operations","emailTxt":"Ivan.lawler@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/9d290704def8.jpg","drDealerId":28550,"dealerEmpStartDtUtc":"1004572800","industryStartDtUtc":"754704000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":549445,"firstName":"Nick","lastName":"Cuthbert","titleText":"salesperson","emailTxt":"Nick.Cuthbert@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28550,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":528950,"firstName":"William","lastName":"Wilson","titleText":"salesperson","emailTxt":"William.Wilson@russdarrow.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28550,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Russ Darrow Mazda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2008

Russ Darrow Mazda of Greenfield is proud to offer the entire Mazda line-up, as well as, an extensive inventory of used and certified pre-owned vehicles. There are so many perks to purchasing with Russ Darrow Mazda including:

...


Get a Russ Darrow Reward's Card.
Refinance your current loan.
Need Car Insurance, we can help.
We Service all Makes and Models.
Financing with over 22 banks for the lowest rate.
Bad Credit? We Can Help!
We will beat any competitors price!

"Experience the Darrow Difference Today!"

Service

Oil, Filter Change

$18.95 and up*

Wheel Balance

$34.95

New Brake Pads/Shoes (Front)

$119.95 and up*

Detailing

$99.95

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
518 lifetime reviews. Includes reviews of Russ Darrow Mazda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    January 4, 2019

    The used car was dirty inside and out. They didn't even wipe the dash down until I asked them to. The sales person was a complete knob who offered to pay... for molding that was missing, but when it came down to it he said sold as is. He made zero effort and made my daughter and I feel like we were a bother. I would never recommend buying a used car from there ever!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jarred Garza

    salesperson

    (4.2) 9 reviews

  • 5.0 out of 5
    December 30, 2018

    Sales person work with me to find a car that I wanted. Felt I got a good deal. This is my fourth Mazda six. The last three I bought from this dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chauncey Lovett

    Service Advisor

    (5.0) 6 reviews

    AJ Becker

    Sales

    (4.6) 17 reviews

  • March 20, 2018

    The wife and I were looking for a second vehicle a sedan. I ended up trading in my 2006 Trailblazer. I got a fair price for it and upgraded to a used... 2017 Nissan Maxima that they had on their lot. Our sales person Jason greeted my wife and myself right away on our arrival. He was very friendly and knowledgeable in helping us choose our vehicle that fit our needs. The finance manager ALEX was very helpful and got us right within our budget where we felt comfortable with our future monthly payments. I was very happy with the service and will keep them in mind in the future ! Thanks again for helping us in getting our new used vehicle !!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    December 21, 2018

    Recall was done regarding airbag. When I got my car back and upon driving away from the dealership I noticed that there were scratches on my dash board.... But she mark by the door of my car. I went back and they just simply looked at it and did not about it cause they said it couldn't have been done by them. So the scratches just miraculously appeared in my dash?

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2018

    Super friendly service and I was in and out within a fairly short amount of time. Chauncey kept me updated on the progress of the work being performed... and was courteous as always.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chauncey Lovett

    Service Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    December 17, 2018

    This far Appreciate your services again clean proffessional Will drive this much further for this type of service compared to the one 5 minutes away...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Leticia Deluna

    Service Advisor

    (4.7) 8 reviews

    Elizabeth Kendl

    Service Advisor

    (4.2) 5 reviews

  • 1.0 out of 5
    December 14, 2018

    My husband and I tried for 3 days to talk to someone about buying a car we saw 2 days prior and each time we called they said the salesperson was "out"... and goodbye. We were never given the opportunity to talk to anyone else. I asked to talk to a sales manager and was transferred to his secretary who told me to call back and ask to talk to the sales manager. I was then put on hold for 5 minutes and finally told the sales manager was busy- period. No offer to call back or to speak to anyone else. When after 4 days our salesperson was back in the office I called and asked if he could do anything to show that they wanted our business ("even $50 off the price of the car"). He eagerly assured me he would call me back in 5 minutes with an answer. Two and 1/2 hours later when he called back and said there was nothing he could do. In thirty years of buying cars neither my husband or myself have ever had an interaction with a dealership seemingly so disinterested in selling a car. We have purchased cars from this dealership before and had a good experience, but apparently they no longer need to sell cars or care about customer service, so I recommended looking elsewhere.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacob Rolstad

    Salesperson

    (4.6) 23 reviews

    Jarred Garza

    salesperson

    (4.2) 9 reviews

  • 4.0 out of 5
    December 10, 2018

    Prompt service, checked over the rest of the car at no cost. Replaced two air filters with my approval, though I was surprised labor was charged for a... filter change. Wasn???t mentioned when I approved the cost of the filters.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Leticia Deluna

    Service Advisor

    (4.7) 8 reviews

  • 5.0 out of 5
    December 8, 2018

    Straightforward, honest and In timely manner. Second time buyer and will come back. I loved the atmosphere and comfort. Competitive pricing and no unnecessary... pressure.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Alex Bergeson

    F & I

    (4.9) 39 reviews

    Dale Thorsen

    Internet Sales Manager

    (4.9) 64 reviews

    Elizabeth Kendl

    Service Advisor

    (4.2) 5 reviews

    Ivan Lawler

    Director of Operations

    NOT RATED

  • 1.0 out of 5
    November 12, 2018

    Called to look at vehicle. Got confirmation it was on lot. Drove 3 hours there then they lied and said it was sold. The car was never on the lot. Just... wanted to sell higher priced car.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Leticia Deluna

    Service Advisor

    (4.7) 8 reviews

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