Don White's Timonium Chrysler Jeep Dodge and RAM

(4.5) 68 reviews

Dealer on Cars.com since October 2003

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.5
68 lifetime reviews.
  • Another amazing new car purchase experience!

    When purchasing a new vehicle, it begins with superior quality of the product and trust in your sales person/dealership. This is our third new car pur...chase from Don White's Jeep with the same sales person, Barnett January. The dealership is a strong committed member of our community, and we have always had full trust in our sales person Barnett January. Barnett handles everything from intelligently describing the full line of products, as well as walking a client through a vehicle with appropriate features. Soon thereafter, he works with their own financing department to find you the best rates possible if you need to finance, and we regularly service all three of our Jeeps at the dealership in total confidence and convenience.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Mark and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much! Best, Don White's Timonium Chrysler Dodg...e Jeep Ram Team


  • Buying a used car

    Everyone was super friendly and I never felt pressured to buy. The process was smooth and I am overall very pleased with the purchase of my vehicle. E...ven afterwards, they called to check in and make sure everything was still up to par.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hop...e you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Ian Deveroux, Don White's Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com


  • Dodge Charger AWD

    Trevor Roy was great to deal. He answered all my questions and explained all the features on the car. He was very friendly and helpful.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Trevor was very friendl...y and helpful during your visit and congratulations on your new car. If you have any questions, please don't hesitate to reach out to us again. Best, Don White's Timonium Chrysler Dodge Jeep Ram Team


Read all reviews

See All In-Stock Inventory


Service & Repair

Service Reviews

4.5

20 lifetime reviews of the Service Department.

  • Never again

    I puchased a used car And the lower control arm cracked Lucky I was not in traffic I got itfixed but it was a big hassele. They were blaming me for th...e defect It was fixed in June 2016 and yesterday a bolt fell out of the control arm and caused a lot of damage again I had it towed back to Don Whites and they are saying someone must have loosened the nut on the control arm I am in the process of filing a class action Law Suit against Don Whites Of coarse I paid cash for the car which in there eyes makes it seem like they don't care Do not but anything from Don Whites

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

  • Service experience

    Had to go in for a recall. James Johnson, service rep, was very pleasant and helpful. Got my second Jeep washed while there.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

Read all Service & Repair reviews
Service Pricing

    Car Wash

    Complimentary

    Brake Inspection

    Complimentary

    Multi-Point Inspection

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 579 Offers on 18 Models

About Our Dealership

Dealer on Cars.com since October 2003

Don White's, home of the Darn Right! Price and the Don White'd Difference. Lifetime free oil changes, tire rotations, car washes plus much more (see our dealer video for more information. We also provide an expedited visitation process for our Internet customer. When you arrive, your selected vehicle(s) will be pulled from inventory, cleaned, fueled, and ready for your arrival. Our goal is to streamline your visit and waste as little of your time as possible. Just ask for the Internet Department when you call, email or text.

"Please call and ask for our Internet Department where you will receive an expedited visit process."
Don White's Timonium Chrysler Jeep Dodge and RAM
10300 York Rd Cockeysville, MD 21030
New (410) 773-9538
Used (410) 773-9543
Service (410) 773-9551
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.