Don White's Timonium Chrysler Jeep Dodge and RAM

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4.3
(370 reviews)
Visit Don White's Timonium Chrysler Jeep Dodge and RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 8:00am–3:00pm 9:00am–5:00pm
Sunday Closed Closed
New (410) 324-7659 (410) 324-7659
Used (410) 324-7660 (410) 324-7660
Service (410) 324-7665 (410) 324-7665

Inventory

See all 162 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2020.
Don White's home the Don White's Difference. Lifetime free oil changes tire rotations car washes plus much more (see our dealer video for more information. We also provide an expedited visitation process for our cars.com customers so please ask for Ian Deveroux. When you arrive your selected vehicle(s) will be pulled from inventory cleaned fueled and ready for your arrival with your name in the windshield. Our goal is to streamline your visit and waste as little of your time as possible. Just ask for the Ian Deveroux when you call email or text.
Please call and ask for Ian Deveroux to receive an expedited cars.com visit process.

Service center

Phone number (410) 324-7665

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.3
(370 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Review update

I am writing this as a review update I am unable to delete or edit my previous review. The dealership reached out to me after I voiced my concerns and opinions about the way I was treated. They also elaborated how they aren't directly associated with Chrysler Capital since majority of my frustration came from my experience and lack of follow up. They have helped me get into a rental car while they're fixing my jeep. Stan and Jess made me fee like my opinions matter and that they valued me as a customer.

Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Monai , we value our customers and we look forward to seeing you down the road. Sincerely, Stan Carder Service Manager scarder@donwhites.com

5.0

Rob Marsteller is nothing but amazing. Today we...

Rob Marsteller is nothing but amazing. Today we purchased another Ram ProMaster. The sales transaction is so easy with him because of his outstanding communication. He personally delivered the vehicle with the paperwork to be signed to our company. The entire process took less than 15 minutes. As always, he took the time to answer our questions and demonstrate all of the features on the new Promaster. This is now my sixth vehicle I have purchased from Rob and will keep coming back for all future purchases!

Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

5.0

They were very helpful & super nice! We are from PA, but...

They were very helpful & super nice! We are from PA, but would definately purchase from here again!

Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

5.0

Perfect Buying Experience! Trevor was in contact with me...

Perfect Buying Experience! Trevor was in contact with me throughout the entire process. Trevor was the reason I purchased a Challenger. Rob was able to get me into the perfect vehicle that fit my budget. He knew what I was looking for and was very helpful. I hit a snag in my insurance but Rob was patient and helped me get the coverage I needed. Ken in finance was very friendly and honest. Thanks Guys!!

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

1.0

We will never purchase a used vehicle from here again....

We will never purchase a used vehicle from here again. We tried calling the gentleman who sold us the car because we had an issue about 4 weeks after the purchase. He was not available, so we got sent to the assistant sales manager, Aaron. Long story short, Aaron was completely disrespectful and could care less about helping us. We have purchased many vehicles, and Aaron is by far the worst manager I have ever encountered. Don’t ever buy a car from them! They will take your money, tell you everything you want to hear, and then as soon as you drive off the lot they don’t care!

Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

5.0

Service is friendly, knowledgeable and professional....

Service is friendly, knowledgeable and professional. James Johnson has always gone above and beyond to accommodate my schedule.

Consumer response

No issues to resolve

5.0

..... thanks for being - polite - professional and to the...

..... thanks for being - polite - professional and to the point!!!! I appreciate the ongoing service over the 50 years I have dealt with Don White..... from Mr. Kirk in the 70's to Mr. Williams in 2020.... Consistent - fair - and fun purchase experience.

Consumer response

..... thanks for being - polite - professional and to the point!!!! I appreciate the ongoing service over the 50 years I have dealt with Don White..... from Mr. Kirk in the 70's to Mr. Williams in 2020.... Consistent - fair - and fun purchase experience.

5.0

I recently just purchased a 2021 jeep grand Cherokee L...

I recently just purchased a 2021 jeep grand Cherokee L .will was amazing 👏he is Grace for the work.needless to say much.Fast,he don't have time to wait, in and out with the car or truck of your choice. Choose it you own. Simple

Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

5.0

We have been getting our cars from Don Whites for 15...

We have been getting our cars from Don Whites for 15 years. Free oil change and tire rotation is a great perk! James is our service rep and he makes sure our car is up to date and everything we need done is completed on time. Never had to wait for car to be finished. Very professional and trustworthy.

Dealer response

Hello, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to service your vehicle in an efficient and professional manner. Thank you for your loyalty to us here at Don White's Timonium Chrysler Dodge Jeep Ram and we look forward to your continued business! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

5.0

The service tech was very professional, explained...

The service tech was very professional, explained everything and kept me updated with time I should have my vehicle returned.

Dealer response

Thanks for your awesome review, Lisa! We're very happy to hear that our service staff was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

Read all 370 reviews