When purchasing a new vehicle, it begins with superior quality of the product and trust in your sales person/dealership. This is our third new car pur...chase from Don White's Jeep with the same sales person, Barnett January. The dealership is a strong committed member of our community, and we have always had full trust in our sales person Barnett January. Barnett handles everything from intelligently describing the full line of products, as well as walking a client through a vehicle with appropriate features. Soon thereafter, he works with their own financing department to find you the best rates possible if you need to finance, and we regularly service all three of our Jeeps at the dealership in total confidence and convenience.
Hi Mark and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much! Best, Don White's Timonium Chrysler Dodg...e Jeep Ram Team
Everyone was super friendly and I never felt pressured to buy. The process was smooth and I am overall very pleased with the purchase of my vehicle. E...ven afterwards, they called to check in and make sure everything was still up to par.
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hop...e you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Ian Deveroux, Don White's Chrysler Dodge Jeep Ram | 410.666.9600 x203 | firstname.lastname@example.org
Trevor Roy was great to deal. He answered all my questions and explained all the features on the car. He was very friendly and helpful.
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Trevor was very friendl...y and helpful during your visit and congratulations on your new car. If you have any questions, please don't hesitate to reach out to us again. Best, Don White's Timonium Chrysler Dodge Jeep Ram Team
I puchased a used car And the lower control arm cracked Lucky I was not in traffic I got itfixed but it was a big hassele. They were blaming me for th...e defect It was fixed in June 2016 and yesterday a bolt fell out of the control arm and caused a lot of damage again I had it towed back to Don Whites and they are saying someone must have loosened the nut on the control arm I am in the process of filing a class action Law Suit against Don Whites Of coarse I paid cash for the car which in there eyes makes it seem like they don't care Do not but anything from Don Whites
I bought a used 2014 Jeep Cherokee at Don Whites. First and most importantly, the Cherokee looks new with no signs of previous use. In my experience,... this is more the exception than norm. When you shop for a used car, often there are some signs of wear. I looked over the interior and the exterior of the jeep, in particular the tires, and it was in great shape. It was classified as 'Jeep Certified', so I assume they carry a higher standard of quality and assurance. The dealership was great. Honestly, buying a car is almost never a "perfect experience". The consumer wants everything: the best vehicle with all the options at the lowest possible price. The dealer wants to make some money and still keep the customer happy. It's never easy for everyone to feel like they won and as a consumer, isn't that part of the battle? You want to love your new car and let everyone know you mastered the negotiation process. The staff at Don White's did a good job with the process. The staff is professional and courteous and not at all pushy. They will work with you. Another great feature with a purchase from Don White's are the lifetime oil changes. These days, we are talking $50 a visit to Jiffy Lube, so this is a nice perk. They also do car washes, which again, adds up over time when going to automatic car washes. In summary, I recommend Don Whites. You will not get ripped off, thanks to access to the vast amount of resources available on the internet. They know you know what a fair price is. The rest comes down to what else the dealer offers and most importantly, when buying a used car, what condition is it in? My new has been great and I would buy it again there.
We are happy to hear you are enjoying your new Jeep Cherokee. Thank you so much for giving us the opportunity to earn your business. We will certainly... pass the kind words along to the team. Please let us know if we can do anything further to help. Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team
I am very happy with my purchase a used Jeep Wrangler. My Salesman Dwight Mitchell was very friendly, professional and knowledgeable. He made the b...uying experience easy. The Sales Manager Patrick was great, he took care of concerns in a courtesy, professional manner. I would recommend this dealership to anyone in the market for a new or used vehicle.
Thanks so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and knowledgeable. We... hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team
Had to go in for a recall. James Johnson, service rep, was very pleasant and helpful. Got my second Jeep washed while there.
If you need anything done Patrick Hennessey is the person. With continued issues with my aging Town and Country his quality of service has never been ...compromised. Thank You
Will and the team at Don Whites are great and more importantly genuine. I came in looking for a reliable vehicle to suit my driving needs. Will was ve...ry attentive and helped me get into the right vehicle for me! Although my Jeep is used it feels brand NEW and is loaded with EVERYTHING I was looking for!
From customer to repair, everything were in order and the time was on da dot. Great service overall