Don White's Timonium Chrysler Jeep Dodge and RAM

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
64 lifetime reviews.
  • Good Buying Experience, High Quality Vehicle

    I bought a used 2014 Jeep Cherokee at Don Whites. First and most importantly, the Cherokee looks new with no signs of previous use. In my experie...

    Dealer Response

    We are happy to hear you are enjoying your new Jeep Cherokee. Thank you so much for giving us the opportunity to earn your business. We will certa...


    Show Full Review

    I bought a used 2014 Jeep Cherokee at Don Whites. First and most importantly, the Cherokee looks new with no signs of previous use. In my experience, this is more the exception than norm. When you shop for a used car, often there are some signs of wear. I looked over the interior and the exterior of the jeep, in particular the tires, and it was in great shape. It was classified as 'Jeep Certified', so I assume they carry a higher standard of quality and assurance. The dealership was great. Honestly, buying a car is almost never a "perfect experience". The consumer wants everything: the best vehicle with all the options at the lowest possible price. The dealer wants to make some money and still keep the customer happy. It's never easy for everyone to feel like they won and as a consumer, isn't that part of the battle? You want to love your new car and let everyone know you mastered the negotiation process. The staff at Don White's did a good job with the process. The staff is professional and courteous and not at all pushy. They will work with you. Another great feature with a purchase from Don White's are the lifetime oil changes. These days, we are talking $50 a visit to Jiffy Lube, so this is a nice perk. They also do car washes, which again, adds up over time when going to automatic car washes. In summary, I recommend Don Whites. You will not get ripped off, thanks to access to the vast amount of resources available on the internet. They know you know what a fair price is. The rest comes down to what else the dealer offers and most importantly, when buying a used car, what condition is it in? My new has been great and I would buy it again there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear you are enjoying your new Jeep Cherokee. Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team


    Hide Full Review
  • Love my jeep wranget

    I am very happy with my purchase a used Jeep Wrangler. My Salesman Dwight Mitchell was very friendly, professional and knowledgeable. He made t...

    Dealer Response

    Thanks so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and knowledgeable...


    Show Full Review

    I am very happy with my purchase a used Jeep Wrangler. My Salesman Dwight Mitchell was very friendly, professional and knowledgeable. He made the buying experience easy. The Sales Manager Patrick was great, he took care of concerns in a courtesy, professional manner. I would recommend this dealership to anyone in the market for a new or used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and knowledgeable. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Regards, Don White's Timonium Chrysler Dodge Jeep Ram Team


    Hide Full Review
  • Service experience

    Had to go in for a recall. James Johnson, service rep, was very pleasant and helpful. Got my second Jeep washed while there.


    Show Full Review

    Had to go in for a recall. James Johnson, service rep, was very pleasant and helpful. Got my second Jeep washed while there.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service is awesome!!!

    If you need anything done Patrick Hennessey is the person. With continued issues with my aging Town and Country his quality of service has never b...


    Show Full Review

    If you need anything done Patrick Hennessey is the person. With continued issues with my aging Town and Country his quality of service has never been compromised. Thank You

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • I love my new jeep!

    Will and the team at Don Whites are great and more importantly genuine. I came in looking for a reliable vehicle to suit my driving needs. Will wa...


    Show Full Review

    Will and the team at Don Whites are great and more importantly genuine. I came in looking for a reliable vehicle to suit my driving needs. Will was very attentive and helped me get into the right vehicle for me! Although my Jeep is used it feels brand NEW and is loaded with EVERYTHING I was looking for!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service

    From customer to repair, everything were in order and the time was on da dot. Great service overall


    Show Full Review

    From customer to repair, everything were in order and the time was on da dot. Great service overall

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great experience

    Great experience . Enjoy the people there made it real easy


    Show Full Review

    Great experience . Enjoy the people there made it real easy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • James Johnson makes it worth the trip

    James Johnson is polite, professional, and extremely helpful. Living in the city, it's a long haul for me and James always keeps his promise to ha...


    Show Full Review

    James Johnson is polite, professional, and extremely helpful. Living in the city, it's a long haul for me and James always keeps his promise to have me in and out to avoid major traffic congestion.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awesome great sevice

    I would like to thank joy bartucci for the best sevice I have ever received. she work with me and assistance me with all of needs like the rental...


    Show Full Review

    I would like to thank joy bartucci for the best sevice I have ever received. she work with me and assistance me with all of needs like the rental car with only took a half hour. Then when she called me about my car and said they was nothing wrong with car.loan jump for joy .so again thank you Mr william a watkins sr.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • James Johnson is the MAN

    James Johnson is unfailingly professional and polite.


    Show Full Review

    James Johnson is unfailingly professional and polite.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review