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Reviews

Average Ratings

4.4
33 lifetime reviews.
  • Purchased a 2016 Accord Touring Coupe

    The deal was completed online thru the Internet Sales team, with a very favorable price for the car we were looking for. When we went to the deale...


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    The deal was completed online thru the Internet Sales team, with a very favorable price for the car we were looking for. When we went to the dealership to drive the car, we were given a written price offer The car was the right color, all of the features we wanted and with the savings on the price, we were able to buy the extended warranty, enabled the security system and purchase the paint preservation system. We also financed the car with Honda finance and saved even more compared to my credit union financing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • miserable sales

    I prefer someone that is a native English speaker. Sales guy didn't know much about the car we were looking at. Didn't try to sell us on anything ...


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    I prefer someone that is a native English speaker. Sales guy didn't know much about the car we were looking at. Didn't try to sell us on anything else.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Poor Service at RSM Honda Dealership

    I had an appt with Hamid but he was out, so talked with Hassan. Hassan was very polite & helpful. I told him I'd call back on Friday & was ready ...

    Dealer Response

    Hi Doris, I appreciate the opportunity of earning your business and apologize for the lack of communication on our part. I'm glad you had a good ...


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    I had an appt with Hamid but he was out, so talked with Hassan. Hassan was very polite & helpful. I told him I'd call back on Friday & was ready to buy. I wanted a 2016 & he had me drive a 2016 & 2017. He gave me three quotes & my friend & I left. Friday morning, I called Hamid. I shared with him what transpired when I talked with Hassan. I had three quotes, not on a contract, but wasn't there to sign that night, so that was fine. Hamid said he'd get the info from Hassan & get back with me. He didn't call back. Bottom line Hassan probably gave me a better deal than Hamid would have. The manager eventually called me back & I believe it was he who said "we had a special going (that weekend) & about 45 people came in on Sat & 35 on Sunday & that's probably why no one called you back. We were really busy." Really!! I used this dealership because I went through the Costco program & they were the closest dealership. In fairness to Hamid, my friend & I thought the prices included a navigation system, but Hamid did not have that on his estimate & I realized that later. That was my mistake, but Hassan could have addressed that issue. I finally told him I wouldn't buy from them after that kind of treatment. I didn't give them the satisfaction of losing my temper. I have purchased a 2017 from another dealership & I'm very happy with the purchase.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Doris, I appreciate the opportunity of earning your business and apologize for the lack of communication on our part. I'm glad you had a good experience with Hassan, but sorry that the rest didn't go as well. Congratulations on your new Honda. Please feel free to call on me with any concerns. I wish you many happy miles, Mark Helms Sales Operations Manager RSM Honda 949.713.2000 mhelms@rsmhonda.net


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  • Recent car purchase via Lance Curtis at RSM Honda

    Lance Curtis was very patience and nice in helping us to purchase a 2016 new Honda Civic EX on 11/25/2016. Although the final out-of-door price wa...


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    Lance Curtis was very patience and nice in helping us to purchase a 2016 new Honda Civic EX on 11/25/2016. Although the final out-of-door price was slightly higher than we expected, but glad to get the dream car with the perfect ext/int color for my wonderful son!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Couldn't be happier

    Everyone at this dealership was nice, professional and very helpful. They bent over backwords to help me find the right car for my needs and help...


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    Everyone at this dealership was nice, professional and very helpful. They bent over backwords to help me find the right car for my needs and help me with price and financing. I really couldn't have had a better experience than I had here. Lance was the internet sales manager who really made it a very pleasant experience. I would highly recommend this dealership to anyone looking to buy a Honda. The facility is beautiful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2016 Honda Accord Sport

    Overall very great experience. Quick, friendly and very genuine customer service from the one and only Ronald Munday! I will be returning to buy ...


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    Overall very great experience. Quick, friendly and very genuine customer service from the one and only Ronald Munday! I will be returning to buy my next car from him in the future!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good Experience

    Had a nice, fair car buying experience, everything went smoothly and felt comfortable throughout the process. Ron Munday was very helpful and all ...


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    Had a nice, fair car buying experience, everything went smoothly and felt comfortable throughout the process. Ron Munday was very helpful and all our questions were answered.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service and professionalism

    Ron Munday was very professional and kept his word about getting me out of there as quickly as possible. I would highly recommend him again for f...


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    Ron Munday was very professional and kept his word about getting me out of there as quickly as possible. I would highly recommend him again for future purchases to any of my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Friendly staff

    Friendly staff helped me make a decision without pressuring me into something. Will definitely buy from again.


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    Friendly staff helped me make a decision without pressuring me into something. Will definitely buy from again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New lease accord

    Very pleased Ron munday spent a lot of time to find a new lease for us that would be similar payment. He ended up finding a great deal and a beau...


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    Very pleased Ron munday spent a lot of time to find a new lease for us that would be similar payment. He ended up finding a great deal and a beautiful new accord that we are thrilled about. He went above and beyond to help us make it work out and treats you as he would want to be treated if he were the buyer. If your looking for a Honda and want honesty and a great deal he will make sure you get it. Highly recommend him and the whole staff and financial manager all were great it was a great experience and thank you ! Sue F. We will be back soon!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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