Steve White Volkswagen Audi

Reviews

Average Ratings

4.4
67 lifetime reviews.
  • Everything Just Right

    From the time I arrived to the time I left, I was treated like a guest with several different people checking to make sure I didn't need anything-...


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    From the time I arrived to the time I left, I was treated like a guest with several different people checking to make sure I didn't need anything-The service people were friendly and got the job done right on schedule as they have both times that I have been there-Ranny from Anderson

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • not really a fan

    1. used vehicle was overpriced., It was a nice car, but they refused to move on the price at all. Research supports the overpriced remark, and I...


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    1. used vehicle was overpriced., It was a nice car, but they refused to move on the price at all. Research supports the overpriced remark, and I did locate another vehicle (same make and model) that was newer, had less mileage, and was lower priced. 2. will lowball your trade (I know this as a fact, since I did find a vehicle at another dealer, and they gave me $2000 more for my trade than Steve White had proposed). 3. as I needed to finance, they attempted to obtain deal on the vehicle by showing 3 different scenarios for monthly payments. When asked what the interest rate was, the answer was that it was a standard rate and it would be worked on later. Yet, they needed my signature to agree. (after I left, I used a loan calculator to figure out the interest rate proposed, and it was 17%). 4. small talk between myself and the salesperson was ok, except his attempt at humor of saying that he wore an arm wrap because a shark almost bit off his arm. Another salesperson walked by at that time and chuckled. Now, I'm not that gullible, but I don't know this guy at all and felt this type of a joke was meant to humiliate me in front of his peers (I think he realized that the deal was falling apart at that time). My advice: when presenting a deal to a customer, show everything, including interest rates, and .exactly what those other charges mean on the purchase order.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Worst experience

    I've had the worst experience! Bought a used car and it stopped middle of 85 in rush hour 5 days after I bought it! They "fixed" it only to do the...


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    I've had the worst experience! Bought a used car and it stopped middle of 85 in rush hour 5 days after I bought it! They "fixed" it only to do the same thing a few hours later! Got it back and 30 days later it breaks down again. This time they refuse to fix it! Absolutely the worst service and sales!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Steve White Audi - A+

    Everything about this place makes you feel good about the decision you made to buy an Audi. Very courteous, very professional and accommodating be...


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    Everything about this place makes you feel good about the decision you made to buy an Audi. Very courteous, very professional and accommodating beyond expectation. Wouldn't take my Audi anywhere else.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Amazing service

    Randy and the service team does an excellent job of handling and repairing my cars. They are solutions oriented and flexible always going the extr...


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    Randy and the service team does an excellent job of handling and repairing my cars. They are solutions oriented and flexible always going the extra mile. It s pleasure to work with an organization where you feel valued as a customer. You guys are the best!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Audi fan

    Excellent service. They always communicate and keep you updated. Great loaner program with no hassles. Above and beyond the normal service today!


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    Excellent service. They always communicate and keep you updated. Great loaner program with no hassles. Above and beyond the normal service today!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Wonderful place and wonderful people

    The best Audi service that I've ever been to, and the employees are constantly trying to improve, even though no improvement is needed.


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    The best Audi service that I've ever been to, and the employees are constantly trying to improve, even though no improvement is needed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Emergency Tire Replacement

    I had a flat tire, and needed quick service. Drove to Steve White Audi without an appointment. They replaced the tire and had me back in my car in...


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    I had a flat tire, and needed quick service. Drove to Steve White Audi without an appointment. They replaced the tire and had me back in my car in less than an hour. First class facility, first class service and a perfect customer experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • TR car search

    Looking for a car online. Very attentive sales person with appropriate follow up.


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    Looking for a car online. Very attentive sales person with appropriate follow up.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • recall for Audi Q5

    Amazing service and best experience ever than any other car I have ever owned!!!!!!


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    Amazing service and best experience ever than any other car I have ever owned!!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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