[{"id":481066,"personPtyId":37454361,"firstName":"Jeff","lastName":"Downing","titleText":"Sales Consultant","shortBioText":"My name is Jeff Downing, I have 41 plus years of automotive experience including 21 years as a dealership General Manager. I love representing the Mercedes-Benz brand which has 130 plus years of automotive history. I live in Chester Springs, Pa and was born and raised in Chester County mostly in the Valley Forge area. I attended Conestoga High School and went to college at Ursinus.","emailTxt":"jdowning@eurodevon.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/df8cb37a68c0.jpg","drDealerId":16921,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"210384000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453280,"personPtyId":37340029,"firstName":"Marc","lastName":"Grossman","titleText":"Sales Consultant","shortBioText":"I have been in the car business for more than 30 years. I have held management positions over the years including General Manager, Pre-owned manager, sales manager and Finance manager. I have been working on the main line most of my career. My primary area now is internet sales. In the past I have set up internet departments in 4 dealerships so I understand the internet customer. It is a customer that does not want to waste time so no games. I am a local resident of Springfield Delaware co for over 30 years so I know the area. I look forward to working with you.","emailTxt":"mgrossman@eurodevon.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/cb833ef4f42d.jpg","drDealerId":16921,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"328665600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453267,"personPtyId":37339807,"firstName":"Evangelos","lastName":"Kakos","titleText":"Sales Consultant","shortBioText":"","emailTxt":"ekakos@eurodevon.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/316593f7b3fd.jpg","drDealerId":16921,"dealerEmpStartDtUtc":"1104537600","industryStartDtUtc":"888710400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":452591,"personPtyId":37336794,"firstName":"Michael","lastName":"Vaccaro","titleText":"Sales & Leasing Consultant","shortBioText":"Mike has been with the Mercedes brand since 2003. He was born in Philadelphia and currently resides in Collegeville with his wife Kathleen, 4 year old daughter Alanna, and newborn daughter Evelyn. Aside from having a true passion for Mercedes, Mike is also an avid dog lover and a die-hard Philadelphia Eagles fan (SBLII Champs!).","emailTxt":"mvaccaro@eurodevon.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/f22874aa0965.jpg","drDealerId":16921,"dealerEmpStartDtUtc":"1275350400","industryStartDtUtc":"1062374400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453270,"personPtyId":37338975,"firstName":"Jim","lastName":"Glanzmann","titleText":"Sales Consultant","emailTxt":"jglanzmann@eurodevon.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/80eaa1429ae6.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453288,"personPtyId":37339866,"firstName":"Bill","lastName":"Gallagher","titleText":"Sales Consultant/AMG Specialist","shortBioText":"Followed in my Father's footsteps, made the Automotive Industry my career, and never looked back. \r\nNo two days are the same, and every day brings forth a new and exciting challenge. \r\nSelling the greatest cars in the entire world makes it easy, and a total joy!\r\nI look forward to starting, or keeping, you on your journey with Mercedes-Benz!\r\nThe Best or NOTHING!","emailTxt":"bgallagher@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/f2d0c594a7c0.jpg","drDealerId":16921,"dealerEmpStartDtUtc":"1298937600","industryStartDtUtc":"549504000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453299,"firstName":"Jim","lastName":"Williard","titleText":"General Manager","emailTxt":"jwilliard@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/6412df8ee42a.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":465541,"personPtyId":37341239,"firstName":"Joe","lastName":"Soranno","titleText":"Pre-Owned Sales Manager","emailTxt":"jsoranno@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/5cef0a20af67.jpg","drDealerId":16921,"dealerEmpStartDtUtc":"1470009600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453284,"personPtyId":37338978,"firstName":"Al","lastName":"Baumgartner","titleText":"Sales Consultant","emailTxt":"abaumgartner@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/5bea749e4e57.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453295,"personPtyId":37338976,"firstName":"Jeremy","lastName":"Rettew","titleText":"Service Advisor","emailTxt":"jrettew@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/6e15155e1221.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":453296,"personPtyId":37340099,"firstName":"Adam","lastName":"Macie","titleText":"Assistant Service Manager","emailTxt":"amacie@eurodevon.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/804652d0c743.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":458566,"personPtyId":37340180,"firstName":"Anthony","lastName":"Barbine","titleText":"Sales Consultant","emailTxt":"abarbine@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/68ca56c962b0.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453291,"firstName":"Carol","lastName":"Siracuse-Wilson","titleText":"Service Advisor","emailTxt":"csiracuse@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/963c1ad7a0e4.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":453283,"personPtyId":37339073,"firstName":"David","lastName":"Karp","titleText":"Sales Consultant","shortBioText":"I am a very out going person with a great personality as well. With being in the business for the past 12 years both in south Florida and now here in Devon Pennsylvania, I have acquired not only the knowledge of Mercedes-Benz but a large clientele....... I think what helps with that customer base is the connecting with that certain client on many levels. A lot of the success come from being out on the Golf course with them when I'm not working, I have been playing the sport since the age of 10 years old and had the opportunity to take it a step further when I tried to go to qualifying school to become a PGA tour player.....unfortunately it didn't work out. Close though.","emailTxt":"dkarp@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/309a31189353.jpg","drDealerId":16921,"dealerEmpStartDtUtc":"1277942400","industryStartDtUtc":"1146441600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453289,"personPtyId":37340193,"firstName":"Denise","lastName":"DeMedio-Saylor","titleText":"Service Advisor","emailTxt":"ddemedio@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/775344685b37.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":453285,"personPtyId":37339143,"firstName":"Dennis","lastName":"Connor","titleText":"Sales Consultant","emailTxt":"dconnor@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/5b5fe5a9eb57.jpg","drDealerId":16921,"industryStartDtUtc":"418003200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453277,"firstName":"Jay","lastName":"Posnack","titleText":"Sprinter Sales Manager","emailTxt":"jposnack@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":452570,"personPtyId":37337282,"firstName":"Jeremy","lastName":"Zarou","titleText":"Digital Marketing Manager","emailTxt":"Jzarou@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/34d392801f94.jpg","drDealerId":16921,"dealerEmpStartDtUtc":"1317427200","industryStartDtUtc":"1317427200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453287,"personPtyId":37340107,"firstName":"Joseph","lastName":"DeCarolis","titleText":"Sales Consultant","shortBioText":"Throughout my sales and management career, I have won top sales awards and trained other sales associates in specific sales techniques to increase productivity. My sales and management background have provided me with the excellent people and communication skills necessary to succeed in a sales management position. I enjoy all aspects of work within the client arena, including the interior clients of service and office staff as well as with present and future clients. \r\nI have over 22 years of experience in the automotive sales and management field, along with 15 years\u001a experience in retail division management. I know I would excel in, because I truly find sales management a challenging and rewarding career, which enables my entire prior skill set to be utilized in fulfilling specific challenges in today sales environment.\r\n\r\nFor ALL my Clients please call and visit me at the BEST Mercedes Experience ever!! More Inventory no wait and just the BEST of the BEST!!","emailTxt":"jdecarolis@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/beb4a3af5369.jpg","drDealerId":16921,"dealerEmpStartDtUtc":"1372636800","industryStartDtUtc":"807235200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":104268,"personPtyId":37326847,"firstName":"Kim","lastName":"Rodriguez","titleText":"Sales Consultant","shortBioText":"I have been with Mercedes Benz since 2000 and here at EuroMotorcars Devon since June of 2009. I have achieved the Master Certification Level of Achievement through Mercedes Benz. I pride myself on being knowledgeable, hard working and going out of the way for not only my clients but anyone. I am a dedicated father of three and have been happily married for over 26 years.","emailTxt":"krodriguez@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/psargent/f7858144-5c4a-414c-aaa9-587ae688610c.jpg","drDealerId":16921,"dealerEmpStartDtUtc":"1243814400","industryStartDtUtc":"907200000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453274,"personPtyId":37338933,"firstName":"Steve","lastName":"Griffis","titleText":"Sprinter Sales Consultant","emailTxt":"sgriffis@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dd8dd644149b.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453297,"personPtyId":37338950,"firstName":"Tom","lastName":"Lathbury","titleText":"Service Director","emailTxt":"tlathbury@eurodevon.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/a35a69839602.jpg","drDealerId":16921,"industryStartDtUtc":"402278400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":453266,"personPtyId":37340030,"firstName":"Mark","lastName":"Reilly","titleText":"Sales Consultant","shortBioText":"I live in Doylestown with my wife Jodi, my daughter Kaci and Lab Ranger. As a former professional golfer I try to play as ofter as I can. In my spare time I am\r\n a Realtor for Weichert. I love the car business and have been doing it since 1983.","emailTxt":"mreilly@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d70b1821ba7a.jpg","drDealerId":16921,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"423273600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453269,"personPtyId":37338876,"firstName":"Michael","lastName":"Muscarella","titleText":"Sales Consultant","emailTxt":"mmuscarella@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/791a53d3d529.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":465540,"firstName":"Thomas","lastName":"Palmer","titleText":"New Sales Manager","emailTxt":"tpalmer@eurodevon.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/f0ffb9d60ef3.jpg","drDealerId":16921,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Euro Motorcars Devon

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Euro Motorcars Devon Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2003

EuroMotorcars Devon, is proud to be one of the Philadelphia area's premier authorized Mercedes-Benz dealerships. Our goal is simple ? We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one.

...


"People serving people." You can depend on EuroMotorcars Devon to provide you with useful information you need to buy a new or used Mercedes-Benz, and deliver exceptional service throughout the life of your vehicle.

"Euro Motorcars Devon Offers the BEST in Customer Conveniences!"

Service

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
224 lifetime reviews. Includes reviews of Euro Motorcars Devon from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 9, 2018

    Great customer service, any questions, comments or concerns were answered in a timely manner. Would highly recommend. Very patient as well as helpful with... explaining things in detail.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeff Downing

    Sales Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    October 5, 2018

    This was our 3rd transaction with Marc. In this internet age it is truly a pleasure to conduct a transaction with a professional who knows how to treat... a customer. We live less than 5 miles from another dealer who we got 2 vehicles from previously but they seemed to lose interest. Marc gets right to the point with no games or gimmicks. This comes from someone who was in the business for over 20 years.Enough said !! Do yourself a favor and call Marc.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Grossman

    Sales Consultant

    (5.0) 17 reviews

  • August 13, 2015

    Anthony is AMAZING at his work! From the moment I met him on the lot I felt at ease and secure in knowing I was getting the best! My husband and I have... used this dealership for many years, and will continue to do so!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.8 out of 5
    October 4, 2018

    As a repeat customer, I???ve always had a terrific experience at EuroDevon Mercedes. Their service is second to none. You always get honest, straight-forward... answers from the sales team

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeff Downing

    Sales Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    September 27, 2018

    Great experience. Jim was most helpful and forthright. He is a gentleman with integrity.He explained and demonstrated how everything worked with a great... expertise.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Glanzmann

    Sales Consultant

    NOT RATED

  • 1.0 out of 5
    September 21, 2018

    My wife and I have had the worst experience dealing with this dealership and their incompetent, unwilling to help staff. We leased our GLC 300 in May 2017.... Since that time it has been back at the dealership almost a dozen different times with glitches and mechanical errors. In the month of March/ April 2018 the car was in the shop for a total of 10 days over 3 different times, 2 of the times for the same issue that the mechanics there couldn't seem to fix the so-called recall. To make this more frustrating there was a recall on the breaks and upon returning the car to us they put the parts on backwards causing the car to jerk to the left and off the road while driving, of course the service department noted this issue as it need an alignment but let's be serious one of their drivers delivered the car in that state back to us. To top that off who knows how much more damage that caused the car. We have dealt with Jeremey Rettew who is our service advisor, we've spoken to Pam from finance department and mainly to the manager of the service department,Thomas Lathbury, who provided us with a record of the issues on August 31, 2018. Since that time we have not heard anything from anyone at that dealership who can help us get out of this terrible lease. We have called, left voice messages, texts and emails almost daily. Over a week ago my wife wrote a very extensive email letting them know our next step was to write a public review and go above and no one cared about that either. My wife has owned plenty of new cars ranging from Mitsubishi, Ford, Nissan, Audi and Mercedes and we would would never recommend Mercedes let alone Euro motor cars. We thought our 1st leasing/ Mercedes experience was going to be easier on us especially since Mercedes claims to be very reliable and customer service oriented. However this has been a nightmare and continues to be since no one seems competent enough to help us with our situation. The lack of professionalism from the staff their is beyond appalling. They do not care about their customers, their service department in general sucks, is managed terribly and their lack of follow up is the worst we have ever seen by such a big company. Hopefully this can save someone else the trouble of being frustrated, neglected and basically robbed. Their is nothing worse then paying almost $1000 a month for a car that is basically a lemon. In the shop more than not, having to have a dirty rental car, not being able to talk to someone who can help you with your very legitimate list of complaints and not even getting a response from those who told you they were working on helping. Never again.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adam Macie

    Assistant Service Manager

    NOT RATED

    Tom Lathbury

    Service Director

    NOT RATED

  • 5.0 out of 5
    September 12, 2018

    Been with Euro Devon service for 7 years. Adam Macie always takes care of me and he provides exceptional customer service. He reviews all options and... has my interests in mind.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Adam Macie

    Assistant Service Manager

    NOT RATED

  • 1.0 out of 5
    September 12, 2018

    Purchased four new Mercedes over the last 10 years from Euro Motorcars Devon. Last Mercedes was a Lemon. Vehicle had same problem 4x in less than 9 months... and only 8,000 miles. Dealership did not stand behind its product. Did not correct the problem. I would never buy nor recommend anyone buy a vehicle from Euro Motorcars Devon. Problem continued to persistent. Had to trade Mercedes in on another vehicle from a different dealership.

    1.0 out of 5
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    3.0 out of 5
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    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 28, 2018

    I had been shopping for a new car lease and went to a ew dealerships. One in particular made me fee like I could not afford the car I was test driving.... I walked into the Euromotors Mercedes Benz dealership and Joseph Decarolis took care of me from that point on. He took the time to show me the car and test drive. We explore options and he was candid enough to suggest things that made sense and that didn???t not when configuring the car. He managed my expectations throughout the process and delivered a newer car model for the same price! I am as very pleasantly surprised. He continues to connect with me postsale so clearly his relationship with clients does not end with the sale. I highly recommend this place!

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joseph DeCarolis

    Sales Consultant

    NOT RATED

  • 3.8 out of 5
    August 21, 2018

    Great customer service- identified all the issues and fixed them promptly.i did not see my regular Service person. Very very long wait time in my opinion.

    4.0 out of 5
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    4.0 out of 5
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    3.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Denise DeMedio-Saylor

    Service Advisor

    NOT RATED

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