EuroMotorcars Devon / smart center Devon

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Reviews

Average Ratings

4.6
136 lifetime reviews. Includes reviews of EuroMotorcars Devon / smart center Devon from DealerRater.com
  • Happy happy!

    Anthony is AMAZING at his work! From the moment I met him on the lot I felt at ease and secure in knowing I was getting the best! My husband and I...


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    Anthony is AMAZING at his work! From the moment I met him on the lot I felt at ease and secure in knowing I was getting the best! My husband and I have used this dealership for many years, and will continue to do so!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kim Rodriquez and Euro Motors Devon Does it Again
    May 12, 2017

    I wanted to thank you again for taking care of me and getting me into my new GLS. I am super excited and love the new car. Your attention to deta...


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    I wanted to thank you again for taking care of me and getting me into my new GLS. I am super excited and love the new car. Your attention to detail and awesome customer service made the process painless and enjoyable. The main point that keeps us coming back to purchase vehicles is your outstanding professionalism. Thank you again for always ensuring that we leave happy MB owners.

    Does recommend this dealer

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  • Poor custom service when there is an issue with the car
    January 12, 2017

    I purchased the new model of 2016 GLC300. The Car will make a loud brake noise whenever is backing or on the hill. Though we complained several ti...


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    I purchased the new model of 2016 GLC300. The Car will make a loud brake noise whenever is backing or on the hill. Though we complained several times and even have my car checked by Euromotor, they insist there is nothing wrong with my car. After continuous worsening of the issue, and a year or so later, they finally admit there is some design flaw with the new brake that make noise. But they can do nothing for me. I finally contacted Mercedez corporate office, which offer to change a set of brakes. The dealership then call me to set up an appointment. However, when my wife dropped off the car, the custom care person has no clue why we were there and told us it can't be done, and never done before, etc. It takes quite a bit effort to get that resolved. Though the repair helped initially, the car is making loud noise when hit the brake. And there is no solution! I also has some issue with the mobile app. The dealership gave all kinds of different explanations and made us make completely wasted trip. Though the service person and manager are polite. They offer no help to solve your car problem. And communication between service manager and service rep is horrible. It is constant that service person has no clue what has been discussed/agreed with the service manager. I wont buy from them again! You should consider carefully before buying. Once purchase is made, they don't care any more

    Does not recommend this dealer
    Came in for service or repair

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  • Outstanding customer service
    August 4, 2016

    I have completed 5 transactions with David Karp and I believe each experience has far surpassed my expectations. I travel over 100 miles just to...


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    I have completed 5 transactions with David Karp and I believe each experience has far surpassed my expectations. I travel over 100 miles just to do business with David because he has always gone above and beyond. The faculty is impeccablely maintained and welcoming. Looking forward to many more transactions with David.

    Does recommend this dealer

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  • Professional and Helpful!
    March 10, 2016

    Euro Motorcars in Devon is a great dealership but what made our experience exceptional was Bill Gallagher, our salesman. He was there for us from...


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    Euro Motorcars in Devon is a great dealership but what made our experience exceptional was Bill Gallagher, our salesman. He was there for us from the first hand shake to when we had the keys in our hands. He was professional and courteous through out the whole transaction. We now own a new ML350 and couldn't be happier. Thanks Bill Gallagher!

    Does recommend this dealer

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  • impressive
    October 31, 2015

    bob Ashman was able to answer all questions and helped the sale proceed smoothly. everything was above and beyond what you normally receive at av...


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    bob Ashman was able to answer all questions and helped the sale proceed smoothly. everything was above and beyond what you normally receive at average dealerships. the vehicle was clean, and ready to go as advised. entirely satisfied and would recommend this dealer and salesman. am enjoying my car. I will be back.

    Does recommend this dealer

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  • Excellent and professional
    September 4, 2015

    This is my first Mercedes. I bought a 2014 C300 4MATIC in late June 2015. I searched online for many dealerships in a 100 mile radius and this one...


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    This is my first Mercedes. I bought a 2014 C300 4MATIC in late June 2015. I searched online for many dealerships in a 100 mile radius and this one was the only one that offered complete details about each vehicle. I was able to view and print a packet with a Carfax, vehicle report, etc. I could not access that information online with other dealerships. I also found that they are competitively priced. They have an abundant inventory unlike other dealerships in my travel range. My salesperson was Kara Walton. She is wonderful. Before my first visit, I made many calls to them and Kara immediately got back to me. I found Kara and this dealership to be very transparent so I knew exactly what to expect and why I bought my car on my first visit. I couldn't be more pleased. The car was immaculate. Mine had been barely used with less than 5000 miles. I traveled almost 100 miles to and it was well worth it because I got the car that I wanted. There are no dealerships nearer to me that compare. I will travel here for service, too. After my purchase I was still contacting Kara with questions and she never hesitated to get an answer for me while immediately calling back. The staff here were all pleasant and courteous. I worked with John Keenan with the financing and he was very pleasant to work with. (I may have driven him crazy with all my questions, yet he was very patient with me.) I recommend this dealership and when you call or go, make sure you contact Kara.

    Does recommend this dealer

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  • Where Luxury and Professionalism Lives!
    August 24, 2015

    My wife and I took delivery of our new cars at the most trouble free dealership I've ever been too. Euromotors of Devon is the best!! Clean, prof...


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    My wife and I took delivery of our new cars at the most trouble free dealership I've ever been too. Euromotors of Devon is the best!! Clean, professional and quick! When you think about how a luxury dealership is suppose to be, this is it!! And their service professionals are second to none. Quick and painless and our cars are always delivered clean after service!

    Does recommend this dealer

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  • Only Mercedes Dealership I Use
    August 15, 2015

    The knowledge and service are beyond compare. I have been dealing with them for years. I just completed my fourth transaction with them. Usuall...


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    The knowledge and service are beyond compare. I have been dealing with them for years. I just completed my fourth transaction with them. Usually, these are just lease transactions. But, I just sold them an older Benz as a pure sale (I had a separate lease transaction). The price the offered me for the sale was exactly what KBB had indicated it should be, exactly. There was no haggling, no surprise. I have referred others from around the region (South Jersey to Harrisburg). I am a Florida resident with a second home in Philly and have many choices. I only deal with EuroMotorcars Devon.

    Does recommend this dealer

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  • Professional, excellence and trusting.
    August 14, 2015

    I have been leasing MB's for many years. I will only deal with Anthony Tschepikiewski. Anthony is an absolute pleasure to deal with. A true prof...


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    I have been leasing MB's for many years. I will only deal with Anthony Tschepikiewski. Anthony is an absolute pleasure to deal with. A true professional in the business. He is always available to answer any questions, returns calls immediately, goes that extra mile to make one feel completely satisfied and incredibly knowledgable with all issues from beginning to end of the process. He always greets you with a smile and asking if he can do anything more for you. His personality and experience takes him above any sales representative I ever dealt with. Having said all that, it's difficult to find a trusting, caring, humorous gentleman when leasing or buying a vehicle. Anthony is the best!. I absolutely recommend using him for the full process. You will be amazed with the service. I am looking forward for delivery of my new 2016 S550 this fall. Dealing with Anthony I am certain and comfortable this will be another great experience with him and Euro Motorcars Devon. A BIG THUMBS UP FOR ANTHONY!!! Dan Kanter

    Does recommend this dealer

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