I had known Joe slightly for many years and always been impressed with the quality of the cars that he had at House of Imports, but had never bought one.... I had been looking at several models for quite some time to replace a 1999 Volvo that I used in Colorado as a "winter car" and decided that I would consider buying one in Colorado to avoid the rust problems that occur in Minnesota. I went to see Joe to "kick some tires" - he had a couple of cars on the lot that were on my list of possibilities. To make a long story short I bought one the second visit and drove it back to Minneapolis the next day, without an issue. The experience was pleasant in all respects, the price was fair, and it was nice to renew an acquaintance from many years ago.
I have always enjoyed my car buying experience at House of Imports. I'm always treated honestly and with respect. Joe has become a friend as well as an... advisor, always making helpful, informed suggestions. Just bought a 2001 E320 4Matic, Aspen Green / Java -- exactly what I wanted.
We've been buying cars from Joe for 10 years! We are Mercedes buyers and we can count on Joe to have good, clean, reliable cars and we appreciate his fairness... and honest approach in working with us when we purchase. He has a talent for bringing in fantastic cars. The service is outstanding, there is no pressure, and the purchase process is comfortable and seamless. Best of all - we always know we can count on Joe to sell us a great car we'll enjoy owning and driving.
Honestly, my plan was to visit several dealers just as a scouting mission and possibly a few test drives. I went to my first dealer, and he was asking... to much for the car. Didn't offer me a test drive, and basically said this is it, take it or leave it. I knew then it was going to be a long day. My uncle said to try House of Imports, so that was my next stop. Within a few minutes I meet the owner and had full access to any car I wanted to look at. All the cars were immaculate. I chose one for a test drive and was thoroughly impressed. I couldn't believe it was 10 years old and in near perfect condition. I could see that he (Joe the owner) had a small lot, but each and every car was in top shape. Definitely quality over quantity. Bottom line, I had several dealers to try and cars to look at, but this car was perfect. The dealer experience sealed the deal. If your in the market for a quality used car, you have to consider the House of Imports as a definite stop.
My car was totaled in a kind of freak accident. Joe and Tyler were very helpful in finding me a replacement vehicle. They found two of which I did buy... one. They were very understanding considering the circumstances.
House of Imports, Inc. personnel contacted me quickly and were knowledgeable about the vehicle I was interested in and options for trading in my current... vehicle. I recommend their company.