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Scheduled service based on mileage and time. Given an appointment when requested, no wait to be processed into shop, completed service within the timeframe... committed and provided a printout of service and inspection. Answered all my questions and sent me on my way, a satisfied customer.
We appreciate you taking the time to leave us a review and feedback. We are glad to hear your experience with our Service department was a great one.
Adam was perfect. I was travelling across country when I had a check engine light come on. I got exemplary service. I was impressed. one of the best dealers... I have dealt with.
Herb, we are glad to hear your experience was a great one. Thank you for your review and feedback.
Superb dealership. Professional staff; sales, financing, parts and service. I have purchased numerous automobiles in my life time. Many experiences with... all facets of purchasing an automobile and this dealership is by far the best I have ever dealt with.
Thank you kindly for your review. We appreciate the opportunity to earn your continued business.
They took very good care of me and made all the repairs necessary on warranty.
Wendell, we appreciate you taking the time to leave us a review!
Always had very good customer service and exceptional service from Mercedes Benz !!
Raymond, thank you for your feedback and review! We appreciate you sharing your experience with us!
GREAT SERVICE AND FRIENDLY PEOPLE. I WOULD RECOMMEND THEM TO ALL MY FRIENDS
Kim, we appreciate your review! Your recommendation means a lot and we are glad to have earned it!
The service was excellent. Always prompt as scheduled. Appreciated the feedback from the service advisors on recommendend repairs.
Kyong, thank you for the review! W appreciate your feedback and for sharing your experience with us!
Superb customer service coupled with excellent car servicing.
Jett, thank you for taking the time to leave us a review! We appreciate the feedback.
STELLAR! In 20 years of purchasing vehicles, I never had such as incredible experience as I did with Greg Horton, his floor manager Glenn Hamill, and... their general manager Bill Stanton. What's the worst thing ever in purchasing a car? Time sitting and waiting. Well, that didn't happen here. They're technology friendly, value the customer's time, and are efficient. I conducted the majority of the transaction via text message after an initial phone call with Greg (helps if you're a current MB owner on file). Finance manager Jerry Garsez didn't fiddle-faddle around with paperwork and documentation. Email correspondence was seamless. BONUS... If you are a veteran, they take the time to "square you away". BOOM (dropped the mike)
Greg Horton was the best and most informative person I've ever had the pleasure to work with. Greg made this car buying experience a dream of how you... are supposed to be treated. Greg listened, provided feed back, and over delivered!!