Reviews
Write a reviewNice experience purchasing a used Toyota Venza.
Nice experience purchasing a used Toyota Venza. No pressure but professional. Gave me the out the door price upon request. Kudos to Jake (salesman), Steve (Sales Mgr.) and Carl (finance).
Nice experience purchasing a used Toyota Venza.
Nice experience purchasing a used Toyota Venza. No pressure but professional. Gave me the out the door price upon request. Kudos to Jake (salesman), Steve (Sales Mgr.) and Carl (finance).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I was sick.
I was sick. And trying to do everything online and they said I had to come up so I didn't get it
I was sick.
I was sick. And trying to do everything online and they said I had to come up so I didn't get it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry you were feeling unwell. We sell cars remotely all the time and would be happy to assist. Please reach out directly to our Management Team at phwecare@piedmontcars.com so that we can assist. Thank you.
Josh was awesome!
Great service great car! Our salesperson Josh was awesome! He was very nice, not pushy, great personality and an absolute pleasure to do business with. Jeff in finance was also great. Such a kind person and very helpful. I would definitely recommend buying your next vehicle here!
Josh was awesome!
Great service great car! Our salesperson Josh was awesome! He was very nice, not pushy, great personality and an absolute pleasure to do business with. Jeff in finance was also great. Such a kind person and very helpful. I would definitely recommend buying your next vehicle here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent customer service, very attentive and
Excellent customer service, very attentive and responsive. Will recommend to friends and family. Very negotiable.
Excellent customer service, very attentive and
Excellent customer service, very attentive and responsive. Will recommend to friends and family. Very negotiable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I will not buy from you again.
This morning @ 9am I brought my 2020 Honda CRV in for service (Had an appointment) Told the person who came out that I had been working with Sirius with my radio trying to download a signal that would put the appropriate information in the radio so I could only listen to the channels I subscribe too. I was told Sirius doesn't download anything to my radio. Well I have been using Sirius for many years and have always received updates this way. But was not able to after working with the high level technician he told me my radio was bad and to take it into the dealership. I did and heard nothing positive except they would run diagnostics. They did and said all is well with the radio but the service person who said we are done told me again I have to have an active account with Sirius for them to be able to test it. I brought the car in because I am unable to get it fixed with Sirius. So I am between a rock and a hard place.
I will not buy from you again.
This morning @ 9am I brought my 2020 Honda CRV in for service (Had an appointment) Told the person who came out that I had been working with Sirius with my radio trying to download a signal that would put the appropriate information in the radio so I could only listen to the channels I subscribe too. I was told Sirius doesn't download anything to my radio. Well I have been using Sirius for many years and have always received updates this way. But was not able to after working with the high level technician he told me my radio was bad and to take it into the dealership. I did and heard nothing positive except they would run diagnostics. They did and said all is well with the radio but the service person who said we are done told me again I have to have an active account with Sirius for them to be able to test it. I brought the car in because I am unable to get it fixed with Sirius. So I am between a rock and a hard place.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mr. Williams, We spoke with our service manager who said that because you cancelled your sirusXM subscription we cannot troubleshoot your radio problems. Once you have reactivated your subscription with sirusXM, we would be happy to help troubleshoot your CR-V.
Xavier Alves is the best salesman he was so helpful and
Xavier Alves is the best salesman he was so helpful and understanding. He was extremely patient and gave me whatever information I asked for.
Xavier Alves is the best salesman he was so helpful and
Xavier Alves is the best salesman he was so helpful and understanding. He was extremely patient and gave me whatever information I asked for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Experiance
my salesman was Zack Very pleasent young man I would recommend you see him. This young man answered all my concerns and didn't just focus on my husband.I am very pleased.
My Experiance
my salesman was Zack Very pleasent young man I would recommend you see him. This young man answered all my concerns and didn't just focus on my husband.I am very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Top Gun
My salesman was Mr. Eric Cooley. He was very knowledgeable and professional. Mr. Cooley is “the best of the best. I will never buy a car from anyone else.
Top Gun
My salesman was Mr. Eric Cooley. He was very knowledgeable and professional. Mr. Cooley is “the best of the best. I will never buy a car from anyone else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Visit
Ashlei and Ross provided exceptional attention during my trip to the dealership. There were a couple of warranty items that were completely addressed during my visit.
Service Visit
Ashlei and Ross provided exceptional attention during my trip to the dealership. There were a couple of warranty items that were completely addressed during my visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Leak
Had oil leak and they recognized it was their mistake from when I had oil changed and they owned up to it and took care of it.
Oil Leak
Had oil leak and they recognized it was their mistake from when I had oil changed and they owned up to it and took care of it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
