Reviews
Kind and friendly. Very professional. Clean restrooms. Clean coffee area. Car was cleaner than when I took it in. Service advisor was fantastic and answered all my questions.
Kind and friendly. Very professional. Clean restrooms. Clean coffee area. Car was cleaner than when I took it in. Service advisor was fantastic and answered all my questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My service advisor Eric Paske was very helpful and knowledgeable as well! I will always come back because of the friendly professional service he provides!
My service advisor Eric Paske was very helpful and knowledgeable as well! I will always come back because of the friendly professional service he provides!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone in this facility was excellent- Tanya in sales, Jim in finance and James in service. I would recommend to everyone. Top notch! Thanks again!
Everyone in this facility was excellent- Tanya in sales, Jim in finance and James in service. I would recommend to everyone. Top notch! Thanks again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great service , very quick with the timing of my windows. Michael is very professional and attentive.
Great service , very quick with the timing of my windows. Michael is very professional and attentive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The ONLY reason I go to this dealership is Eric in the service department. Not a fan of the dealership the manager in sales, but because or Eric being honest and doing all he can i go back for that. Will never buy another car from here and the only reason for 5 star is so it does not hurt the people working there.
The ONLY reason I go to this dealership is Eric in the service department. Not a fan of the dealership the manager in sales, but because or Eric being honest and doing all he can i go back for that. Will never buy another car from here and the only reason for 5 star is so it does not hurt the people working there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They are professional and behave to customers very nice and friendly. I was pleasurable what they did for me. Certainly I?ll recommend the dealer to my friends
They are professional and behave to customers very nice and friendly. I was pleasurable what they did for me. Certainly I?ll recommend the dealer to my friends
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Customer service was great but time wait to long even if you have an appointment.
Customer service was great but time wait to long even if you have an appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jay Janks always does a great job. Jay makes the process easy for us gets things done very quickly and always is kind and friendly.
Jay Janks always does a great job. Jay makes the process easy for us gets things done very quickly and always is kind and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Kelly, we're happy you found our staff to be so supportive during your experience here at Group 1 Nissan Round Rock. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I went in looking for something simple with low expectations. Came out very happy. Tanya got me into a brand new car for a great deal. She went above and beyond. So thankful and I will definitely be back when it's time for another car! 10 out of 10 and most definitely would recommend
I went in looking for something simple with low expectations. Came out very happy. Tanya got me into a brand new car for a great deal. She went above and beyond. So thankful and I will definitely be back when it's time for another car! 10 out of 10 and most definitely would recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so happy to read such a great review about Group 1 Nissan Round Rock! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Impressed by both of the Service Advisors who helped me. Friendly and working as partners. The gentleman who drove the shuttle was wonderful. We had a great visit on the ride.
Impressed by both of the Service Advisors who helped me. Friendly and working as partners. The gentleman who drove the shuttle was wonderful. We had a great visit on the ride.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!