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Ken Garff Hyundai Downtown

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,068 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 9:00am–4:00pm
Sunday Closed Closed
2013 state dealer award
View 4 awards
2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,068 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful service

Fast, easy, and the no negotiating worked out better than I hoped. I had researched several other Hyundai dealerships before choosing Ken Garff, and I know they gave me a great price right from the start. Friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best kept secret

So far...love this car! Had a Toyota Venza which we loved, but Toyota discontinued this model and we wanted a new car with all the safety features. By the way......the safety features all work very well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Consistently excellent service

Ken Garff Hyundai (Salt Lake City, Utah) has now helped us complete our fourth automobile transaction (not counting another by one of our adult children), which have included purchase and lease transactions for both Elantras and Sonatas. They not only have the lowest prices, but their professionalism and attention to the customer make buying or leasing a car an enjoyable experience. We'll be returning for a 5th time in a couple of years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

Went the extra mile for everything and helped us out of a bad situation. They were so helpful and patient with us. Will definitely buy here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good experience

Trynn was great to work with and made sure to show me all the available options. I would highly recommend working with Trynn for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ken Garff review

It was a nice, easy process. Everyone was very nice and helpful. Knowing the price from the beginning without having to haggle is such a better process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellence as expected

We knew that we wanted a Santa Fe but weren't sure what model. Tryn went above and beyond in helping us decide the perfect match. We get so many compliments on our new car! Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

17 Elantra purchase

Everything was great. I'm a repeat customer for a reason! My salesman trynn was great to work with and went above and beyond from day one of mush emailing each other. Made the process easy and exactly what j needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First of many

The professional and personal service we received while purchasing and deciding on our new car was excellent, we were able to reach our salesperson anytime and we were never pestered during the week we were deciding on the car to purchase. Overall a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Review

Using the online True Car functionality has totally changed the way of car buying. We knew what we wanted and what the pricing would be going in. When Ken Garff did not have the exact car we wanted, they worked to find one and have it delivered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.