[{"id":621077,"firstName":"Kris","lastName":"Kinsey","titleText":"Certified Sales Consultant","emailTxt":"KKinsey@KenGarff.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/9f25f7a7a0fc.jpg","drDealerId":21564,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":511334,"firstName":"Marcus","lastName":"Lunt","titleText":"Finance Director","emailTxt":"Marcusl@kengarff.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/8270f07cbabb.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":111046,"personPtyId":42068679,"firstName":"Eddie","lastName":"Jeppson","titleText":"Certified Sales Consultant","shortBioText":"I first started working for Ken Garff Honda back in 1998 as a lot tech when the dealership was located at 500 S. 200 E. I was known as \"Fast Eddie\" because I was always on the ball and always making everyone happy. I never had a problem with anybody and always put a smile on everyone\u001as faces. I was with the company for seven years washing cars and keeping the lot nice and tidy. I saw how the salesman worked with people and I figure one day I could be doing that, but better! \"One day I will be doing that job!\" It happen! I became a salesman and push for my customer service, and going the extra mile for my customers. Over the years, I have several customers pass me on to family and friends, because of the \u001aawesome \u001a experience that had. Please text me for a quick response. 801-915-9393.","emailTxt":"Eddiej@kengarff.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":153,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/2c17eb5d272f.jpg","drDealerId":21564,"industryStartDtUtc":"893980800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":111044,"personPtyId":43493581,"firstName":"Brandon","lastName":"Crapo","titleText":"Auto Alert Specialist","shortBioText":"I have been in the automotive business for 21 years, all of which have been with Ken Garff Honda Downtown. I have been the District and Zone winner for the Honda Walk-Around competitions. I have also been awarded with the Honda Silver Level Achievement several times.\r\n\r\nI enjoy spending time with my family and seeing new places. I enjoy the outdoors and all sports associated with it, including bike riding. I also like to read. I love the challenge of helping my clients find the right vehicle for their needs and I am great with follow-up.","emailTxt":"brandonc@kengarff.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/6535e5f46a20.jpg","drDealerId":21564,"dealerEmpStartDtUtc":"920246400","industryStartDtUtc":"920246400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":511359,"personPtyId":42107842,"firstName":"Marc","lastName":"Nardacci","titleText":"Internet Sales","emailTxt":"MarcN@kengarff.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/d371580fd0d3.jpg","drDealerId":21564,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1472688000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":111036,"firstName":"Brandon","lastName":"Wilson","titleText":"General Sales Manager","shortBioText":"I have been in the car business since August of 2006. I got into the business to work my way through college and have enjoyed working with vehicles and customers ever since. I enjoy spending time with my beautiful wife and daughter. As a family, we enjoy doing outdoor activities and traveling together.","emailTxt":"brandonw@kengarff.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/7b4d687ad321.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":203695,"firstName":"Kris","lastName":"Vreeken","titleText":"Certified Sales Consultant","emailTxt":"krisv@kengarff.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/067ef8aeeae7.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":111034,"firstName":"Wayne","lastName":"Petersen","titleText":"General Manager","shortBioText":"I've been in the car business for almost 30 years now - 24 of which have been with the Ken Garff family and the Honda brand. I enjoy the car business and I love the Honda brand. In fact, most everything in my garage is made by Honda (tiller, cultivator, lawn mower, snow blower, weed eater, personal watercraft, etc) because I believe they make the best product in the market for the money. My first Honda was a 1979 Accord I bought used and sold it 1 year later for a little more than I paid for it, and I didn't do anything but replace the brake pads while I owned it. I was hooked!\r\n\r\nI enjoy being part of the Ken Garff Automotive Group because they have the same philosophies as I do when it comes to honesty and integrity. We really do try to be fair with every customer, every time. \r\n\r\nWhen I am not at the dealership, I prefer to spend time with my family. We have a ranch in Cokeville, Wyoming where I grew up. We love to spend time there riding horses, fishing, riding 4-wheelers, and work","emailTxt":"placeholders@kengarff.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/17fba566fb1b.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":511330,"firstName":"Dave","lastName":"Strong","titleText":"New Car Manager","emailTxt":"dstrong@kengarff.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/dffcc3c50469.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":111047,"personPtyId":42068461,"firstName":"Stan","lastName":"Schubach","titleText":"Certified Sales Consultant","shortBioText":"I have been with Ken Garff Honda Downtown Since 2005, and I absolutely love working for an 11-time Honda President's Award dealership. I am a huge Honda fan and have two Honda made vehicles myself as do most of my family members.\r\n\r\nMy customers enjoy my relaxed, non-pressure car purchase experience I try to give to everyone I work with. I pride myself with being knowledgeable of everything to do with Honda, being friendly, and ready to help when ever you may need it before and especially after the sale!\r\n\r\nI look forward to helping you find your next vehicle, feel free to call or text for an immediate response 801-209-3950.","emailTxt":"stans@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/098241068115.jpg","drDealerId":21564,"dealerEmpStartDtUtc":"1128124800","industryStartDtUtc":"1112313600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":111060,"firstName":"Ernie","lastName":"Hasna","titleText":"Trade-In Specialist","emailTxt":"ernieh@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/8360d5d6-2d5b-4d85-a4ee-6ed7d6cf6c5c.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":621074,"firstName":"Anthony","lastName":"Finstad","titleText":"Certified Sales Consultant","emailTxt":"AFinstad@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":511346,"personPtyId":42107664,"firstName":"Jacob","lastName":"Folkerson","titleText":"Finance Manager","emailTxt":"jacobf@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/04f10558dac6.jpg","drDealerId":21564,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":511341,"firstName":"John","lastName":"Forbes","titleText":"Service and Parts Director","emailTxt":"Jforbes@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/8df878ffa483.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":517911,"personPtyId":42110736,"firstName":"Mandy","lastName":"McQuivey","titleText":"Certified Sales Consultant","emailTxt":"Mmcquivey@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/e64a295de13b.jpg","drDealerId":21564,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1512086400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":518649,"firstName":"Nina","lastName":"Holt","titleText":"Internet Sales Manager","emailTxt":"NinaH@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21564,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"1427846400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":621079,"firstName":"Daniel","lastName":"Kendall","titleText":"Certified Sales Consultant","emailTxt":"DKendall@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":511350,"personPtyId":42107694,"firstName":"Heather","lastName":"Hunt","titleText":"Executive Assistant","emailTxt":"heatherh@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/1666195a86e9.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":111050,"firstName":"Ron","lastName":"Brown","titleText":"Certified Sales Consultant","shortBioText":"I've been selling cars for Ken Garff for 25 years and quickly found that the value of taking care of the customer the first time will make them a lifetime customer. I've been very fortunate that many customers and their families and friends have bought multiple vehicles form me. They trust that I will help them make long term choices that will benefit them in the future. I was fortunate to see how Ken Garff was able to build his business and have tried to emulate those same attributes in my work. \r\n\r\nIn my time away from work, I enjoy being with my family and watching my kids participate in sports in High School and College. I also enjoy grandchildren, gardening and the outdoors as much as possible.","emailTxt":"6placeholders@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/62452581117f.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":511323,"firstName":"Corbin","lastName":"Hawkins","titleText":"Used Car Manager","emailTxt":"CorbinH@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/cf8a55c2f7c2.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":511355,"firstName":"Dave","lastName":"Hustead","titleText":"Sales Consultant","emailTxt":"dhustead@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/09e78af385c8.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":621065,"firstName":"David","lastName":"Reyes","titleText":"Certified Sales Consultant","emailTxt":"Dreyes@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":511356,"firstName":"Kevin","lastName":"McGuire","titleText":"Finance Manager","emailTxt":"Kevinm@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/2a2a4e593053.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":621066,"firstName":"Adam","lastName":"Arts","titleText":"Certified Sales Consultant","emailTxt":"AArts@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":621072,"firstName":"Edsel","lastName":"Cornelio","titleText":"Certified Sales Consultant","emailTxt":"ECornelio@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":621068,"firstName":"Lucas","lastName":"Epperson","titleText":"Acquisition Coordinator","emailTxt":"Lepperson@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":511343,"firstName":"Pete","lastName":"Black","titleText":"Certified Sales Consultant","emailTxt":"Pblack@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21564/employees/17b32f29e9c5.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":621070,"firstName":"Sydney","lastName":"Alvillar","titleText":"Certified Sales Consultant","emailTxt":"Salvillar@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":621063,"firstName":"Wendell","lastName":"Wood","titleText":"Sales Manager/Internet Director","emailTxt":"wwood@kengarff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21564,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517944,"personPtyId":42111312,"firstName":"Zeb","lastName":"Hasna","titleText":"Certified Sales Consultant","emailTxt":"zebhasna24@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21564,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"1243814400","certifiedEmployee":false,"deptDscrp":"Sales"}]

Ken Garff Honda Downtown

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Ken Garff Honda Downtown Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

Ken Garff Honda Downtown in greater Salt Lake City is proud to serve Murray, Bountiful, Sandy and all along the Wasatch

...

Front with quality Honda vehicles. With the latest models like the Civic, Odyssey, Accord, CR-V, Fit, and Pilot, we carry vehicles to fit everyone's need. We deliver unsurpassed customer service to everyone, every time! Our customers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople. Come on down and test drive not only our vehicles but our five star customer service! At Ken Garff Honda Downtown We Hear You!

"We Hear You"

Reviews

4.8 out of 5 4.8
533 lifetime reviews. Includes reviews of Ken Garff Honda Downtown from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 9, 2020

    They were very courteous and professional. While I waited for my car to be done there was proper social distancing. I was done in the time limit they gave.... I felt I was in good hands.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Forbes

    Service and Parts Director

    NOT RATED

  • 5.0 out of 5
    July 8, 2020

    This was my third purchase from this dealership. I highly recommend it. A professional well run operation that's also very clean and well laid out.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Eddie Jeppson

    Certified Sales Consultant

    (5.0) 153 reviews

  • February 17, 2015

    From our first test drive to the delivery of our new Honda, Kris Vreeken our sales consultant was exceptional in helping us select, purchase and learn... about our new CR-V EX. Kris was very friendly, informative and never pushy. He and the rest of the staff accommodated our conflicting work schedules and we really appreciate how Kris helped us not only in selecting our new Honda but in the closing and delivery as well. We feel like we were treated like friends and not just customers and are confident that this relationship will continue when we get our Honda serviced or if we just have questions or need help or information.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 1, 2020

    Kris was so great to work with!! Our car got stolen and he made a horrible experience so much better. He really is the best!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kris Kinsey

    Certified Sales Consultant

    (5.0) 14 reviews

  • 5.0 out of 5
    June 29, 2020

    A wonderful buying experience!! Nathan the sales manager was so helpful getting everything together for me and made every effort to give me the best deal... possible. Kris the salesman that finalized all the paper work was quick, efficient and very knowledgeable about the product I purchased... it w

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kris Kinsey

    Certified Sales Consultant

    (5.0) 14 reviews

    Marcus Lunt

    Finance Director

    (5.0) 35 reviews

  • 5.0 out of 5
    June 27, 2020

    Courteous, knowledgeable, professional, Ken Garff Honda, and especially Kris Vreeken offers this and so much more! Thank you for taking care of me. My... Accord has been a fantastic, near perfect car. Kris has followed up with me on a regular basis. I know where to go when I'm ready to purchase again, and I certainly know where to send my friends and family! Thanks again, Kris and Ken Garff Honda

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marcus Lunt

    Finance Director

    (5.0) 35 reviews

    Brandon Wilson

    General Sales Manager

    NOT RATED

    Kris Vreeken

    Certified Sales Consultant

    NOT RATED

    Wayne Petersen

    General Manager

    NOT RATED

    Dave Strong

    New Car Manager

    NOT RATED

  • 5.0 out of 5
    June 19, 2020

    Quick service for my oil change. Service video was a nice touch. In and out in about one hour. Will return again and recommend service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 16, 2020

    Professional from start to finish. Paul Olsen is always pleasant, accommodating, knowledgeable and willing to take the time to answer all my questions.... Two thumbs up!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Forbes

    Service and Parts Director

    NOT RATED

  • 3.0 out of 5
    June 3, 2020

    I made a 9:30am appointment for a basic maintenance and oil change on my car I bought from them almost a year ago. In my contract I got 3 free such visits.... I arrived on time and at time of check in I was told it would only take 1hr maybe a hour and a half. I said okay, parked a seat and waited for 1 hr and 40 minutes before asking the status of my car. I was told maybe another 15 minutes. I asked if it was possible to get my car sooner I had to go to work. I had to ask for it several times before someone got my car. I was late for work because I waited almost 2 hrs and when I walked out to my car there were employees slowly still working on it.

    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    "Hi there. Thank you for sharing your feedback with us. Our goal is to serve our customers in the most efficient and respectful way possible, so I apo...logize your experience did not align with our values. If you would like to discuss this further, I would be happy to at your convenience. You can reach me directly at brandonw@kengarff.com. Thank you! Brandon Wilson General Manager

  • 5.0 out of 5
    May 29, 2020

    Several years ago, when my husband died, Garff Honda Service was the first thing I had to do as a new widow. My service provider was Chris Fraze. He was... so compassionate and realized how distraught and overwhelmed I was. I will always remember that kindness; I return every year to an app't with Chris because his level of customer service to me was exceptional.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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