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Ken Garff Honda Downtown

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (253 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (253 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Maintenance and buying my lease

All the people at Ken Garff are super polite and respectful of my time and needs. It is always a pleasing experience to go there for any reason and they are the opposite of the stereotypical car dealership/salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kris Kinsey and Marcus Lunt are the Best!!!

I received the Best customer service I have ever had in this competitive industry. Kris was so helpful and positive I was so fortunate to have such a patient and caring sales consultant. Should I want another car i will certainly call on Kris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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2019 Honda Accord Sport 1.5T

Eddie is Amazing! He is a great person to work with. This is our 2nd time buying a Honda and we love it already. Thank you, Eddie for everything you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Pleased with the KG rep., met my expectations!!!

Very pleased with the outcome in renewing our lease—met and/or exceeded expectations given the miscommunication that happened. The KG reps worked hard to make it right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Amazing experience- as always

We’ve leased through Ken Graff Honda for our last 5 vehicles. Stan, Chris and Marcus are a great team and we leave knowing our experience has been comforting and confident with the financial outcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Greg Huff and Ken Garff Honda in SLC

Great salesperson, (Greg Huff) and staff. Will recommend to others. Staff went to lengths to make sure we left happy and informed about our purchase and vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ken Garff Honda

This was THE best car buying experience I've ever had. I'm 63 yrs old and have bought more than a few cars in my adult years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you, Branden!

Thank you so much to our salesperson, Branden Wirkus. He made me feel like my opinions were heard and that they were valid; he did not make me feel pressure to purchase. Thanks to Branden's thoughtful and friendly approach we made a purchase on a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Consistently great customer service

I now come here to get everything done for my car as my experience at this Honda dealership is always great. It's also a really nice bonus to get your car vacuumed/cleaned free. I always forget about that until I get into the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience and a wonderful car

I was looking for a used Honda CRV and was able to find just the car I was after at Ken Garth Honda. Kris helped me find a car that had recently been turned in as a trade, and needed some work done on it but it was just exactly what I was after. The shop did a wonderful job repairing the damage and the car is like brand new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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