Tim Dahle Nissan Southtowne

2.6
(694 reviews)
Visit Tim Dahle Nissan Southtowne
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
2016 state dealer award View 6 awards
2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

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New (801) 305-3849 (801) 305-3849
Used (801) 406-9607 (801) 406-9607
Service (801) 438-7322 (801) 438-7322

Inventory

See all 422 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2003.
Tim Dahle Nissan Southtowne in South Jordan UT also serving Salt Lake City UT and Orem UT is proud to be an automotive leader in our area. Since opening our doors Tim Dahle Nissan Southtowne has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Nissan or used car or truck we will provide assistance to help you find financing options that fit your needs!
#1 Nissan Dealer in the Utah & Denver Area!

Service center

Phone number (801) 438-7322

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 4 employees View less employees

Reviews

2.6
(694 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tim Dahle Nissan Southtowne from DealerRater.

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1.0

Tried to purchase a truck.

Tried to purchase a truck. The final price of the truck was nearly $6K higher than the advertised price after dealer doc fee (legitimate and normal practice), "shop charges", financing fees. They were "kind" enough to waive the qualify trade-in requirement. Very deceptive dealership.

1.0

Tried to purchase a truck.

Tried to purchase a truck. The final price of the truck was nearly $6K higher than the advertised price after dealer doc fee (legitimate and normal practice), "shop charges", financing fees. They were "kind" enough to waive the qualify trade-in requirement. Very deceptive dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

took my car for a Oil Change, Service Technician broke

took my car for a Oil Change, Service Technician broke the Clip for my Hood Support Arm, didn't tell me and called it good. I've called the dealership three times and haven't heard back. I will not ever use their service and recommend you avoid it as well ever

1.0

took my car for a Oil Change, Service Technician broke

took my car for a Oil Change, Service Technician broke the Clip for my Hood Support Arm, didn't tell me and called it good. I've called the dealership three times and haven't heard back. I will not ever use their service and recommend you avoid it as well ever

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

Absolutely.

Absolutely.... Do not do business with these people. They are rude, condescending and they will not listen to the experience I had with their service department. They told me that because I was upset with the way they handled the service and the horrendous charge they gave me on a warrantied vehicle, they do not want me as a customer. You have to bend over and take it from them, then you can be welcomed in to be a customer.

1.0

Absolutely.

Absolutely.... Do not do business with these people. They are rude, condescending and they will not listen to the experience I had with their service department. They told me that because I was upset with the way they handled the service and the horrendous charge they gave me on a warrantied vehicle, they do not want me as a customer. You have to bend over and take it from them, then you can be welcomed in to be a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

Do yourself a favor and PLEASE listen to all of the poor

Do yourself a favor and PLEASE listen to all of the poor reviews. This dealership is the epitome of the sleezy car dealership. We purchased a USED vehicle with 13,000 miles on it and paid for the warranty, which was 7 years or 100,000 miles. A few months ago our vehicle we purchased 6 years earlier (at 80,000 miles) had an issue, so we took it in to get looked at. We were informed that the vehicle was considered new, so the warranty was effective as of the date it was first sold to the original owner. NEVER during our conversation about the warranty was this brought up - we were only told that it was good for 7 years/100,000 miles. We were repeat buyers, and despite that, they refused to do anything for us. Wouldn't even look at the vehicle unless we paid their exorbitant $250 fee. We also had to take it in three times prior for them to fix one of the entertainment screens. While they honored the warranty, they were never able to fix it, so it still has issues to this day. Just stay away and go to someone who is not completely dishonest.

1.0

Do yourself a favor and PLEASE listen to all of the poor

Do yourself a favor and PLEASE listen to all of the poor reviews. This dealership is the epitome of the sleezy car dealership. We purchased a USED vehicle with 13,000 miles on it and paid for the warranty, which was 7 years or 100,000 miles. A few months ago our vehicle we purchased 6 years earlier (at 80,000 miles) had an issue, so we took it in to get looked at. We were informed that the vehicle was considered new, so the warranty was effective as of the date it was first sold to the original owner. NEVER during our conversation about the warranty was this brought up - we were only told that it was good for 7 years/100,000 miles. We were repeat buyers, and despite that, they refused to do anything for us. Wouldn't even look at the vehicle unless we paid their exorbitant $250 fee. We also had to take it in three times prior for them to fix one of the entertainment screens. While they honored the warranty, they were never able to fix it, so it still has issues to this day. Just stay away and go to someone who is not completely dishonest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

The fact that you employed a person as your service

The fact that you employed a person as your service manager is amazing. He will not listen. If a customer has a complaint or problem with their service, he shuts them down. Keep in mind you are in the service industry. People who come to you for service are potential future customers. Never will that happen with the experience I had with your service department. And from the looks of the reviews, you must foster that type of attitude. When your service manager tells a future potential customer he doesn’t want or need me as a customer, they people would die to be a customer of his and I just don’t appreciate that it’s ok for you to lie and deceive customers, and unless we are willing to take it, we just don’t live up to Tim Dahle standards. It is no wonder why you have such poor ratings. I wish I don’t pick you because you were close and I read a few reviews. I would have never wasted my time or money. Your dealership and service department is run by crooks.

1.0

The fact that you employed a person as your service

The fact that you employed a person as your service manager is amazing. He will not listen. If a customer has a complaint or problem with their service, he shuts them down. Keep in mind you are in the service industry. People who come to you for service are potential future customers. Never will that happen with the experience I had with your service department. And from the looks of the reviews, you must foster that type of attitude. When your service manager tells a future potential customer he doesn’t want or need me as a customer, they people would die to be a customer of his and I just don’t appreciate that it’s ok for you to lie and deceive customers, and unless we are willing to take it, we just don’t live up to Tim Dahle standards. It is no wonder why you have such poor ratings. I wish I don’t pick you because you were close and I read a few reviews. I would have never wasted my time or money. Your dealership and service department is run by crooks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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1.0

Absolutely the worst dealership bar none!

Absolutely the worst dealership bar none!! Took my vehicle in for service, was never informed of any price, never got a call, I had to call them and found out they hooked it up to a machine to tell them nothing about the issue I had and charged me $200. Talked to the extremely rude and condescending service manager who said his guys always disclose the amount before doing the work and that if I have a problem with it, they don't want me as a customer. He then when asked if it is normal for his guys not to call about the status, he said they always do and this one time must have been the exception. He held my car hostage and would not listen, interrupted and said I needed to read my owners manual. Keep in mind this was a power batter issue on an EV that has a warranty for 8 yrs or 100k miles. But he said the issue of capacity isn't covered but he refused to show me where that is stated. He said it is not his job to educate the customer, we needed to be better educated before we came into his shop. Never buy a car here, never have a car repaired here. His refusal to even listen to the customer astounds all customer service standard practices

1.0

Absolutely the worst dealership bar none!

Absolutely the worst dealership bar none!! Took my vehicle in for service, was never informed of any price, never got a call, I had to call them and found out they hooked it up to a machine to tell them nothing about the issue I had and charged me $200. Talked to the extremely rude and condescending service manager who said his guys always disclose the amount before doing the work and that if I have a problem with it, they don't want me as a customer. He then when asked if it is normal for his guys not to call about the status, he said they always do and this one time must have been the exception. He held my car hostage and would not listen, interrupted and said I needed to read my owners manual. Keep in mind this was a power batter issue on an EV that has a warranty for 8 yrs or 100k miles. But he said the issue of capacity isn't covered but he refused to show me where that is stated. He said it is not his job to educate the customer, we needed to be better educated before we came into his shop. Never buy a car here, never have a car repaired here. His refusal to even listen to the customer astounds all customer service standard practices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

I just purchased a used car from Tim Dale South Jordan.

I just purchased a used car from Tim Dale South Jordan. The sales rep was fine to work with however when signing the paperwork with the finance guy Nick, he flat out told me that The credit union I was going through gives me a 3yr/36,000 mile bumper to bumper warranty. I expressed my surprise and he said ya they’re a really good Credit Union to work with and they want their investment protected. He then pulls out a trifold pamphlet and asks me if I’d like to upgrade the warranty and shows me the options and what it would cost me. I declined to upgrade. We told the sales person we didn’t want any added warranty costs. After signing all the paperwork I looked closer to it and realized they charged me $2,300 for the warranty they said the credit union “gave me” I called the credit union and was told they don’t give me a warranty, that was something the dealership did. I also was told my car purchase came with 3 oil changes for the 1 year I owned the car. Well I noticed on the contract under options, where I found the warranty charge was a $180 charge for the oil changes too!! I went right back into the dealership and confronted them about their dishonesty. They easily removed the charges for the warranty and oil changes then had me sign a new contract. They also tried getting me to pay for a tracker they put on all of their cars to help prevent theft. I asked them to remove it, I wasn’t interested in paying hundreds of dollars for a tracker. Bottom line ask for a full breakdown from the sales person and read the ADDED OPTIONS portion of the contract to make sure there aren’t any added things on there you’re not aware of!!

1.0

I just purchased a used car from Tim Dale South Jordan.

I just purchased a used car from Tim Dale South Jordan. The sales rep was fine to work with however when signing the paperwork with the finance guy Nick, he flat out told me that The credit union I was going through gives me a 3yr/36,000 mile bumper to bumper warranty. I expressed my surprise and he said ya they’re a really good Credit Union to work with and they want their investment protected. He then pulls out a trifold pamphlet and asks me if I’d like to upgrade the warranty and shows me the options and what it would cost me. I declined to upgrade. We told the sales person we didn’t want any added warranty costs. After signing all the paperwork I looked closer to it and realized they charged me $2,300 for the warranty they said the credit union “gave me” I called the credit union and was told they don’t give me a warranty, that was something the dealership did. I also was told my car purchase came with 3 oil changes for the 1 year I owned the car. Well I noticed on the contract under options, where I found the warranty charge was a $180 charge for the oil changes too!! I went right back into the dealership and confronted them about their dishonesty. They easily removed the charges for the warranty and oil changes then had me sign a new contract. They also tried getting me to pay for a tracker they put on all of their cars to help prevent theft. I asked them to remove it, I wasn’t interested in paying hundreds of dollars for a tracker. Bottom line ask for a full breakdown from the sales person and read the ADDED OPTIONS portion of the contract to make sure there aren’t any added things on there you’re not aware of!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

In Sept of 2021, I purchased a used Nissan Xterra from

In Sept of 2021, I purchased a used Nissan Xterra from Tim Dahle. I had shopped for this car for a while. I even flew from Denver to make the purchase and drive the car home. I should mention that I have put less than 10,000 miles on the car since I purchased it. Everything was fine for the first year. Then I realized it was time to replace the shocks and tires. I got new tires - good ones. Then I took it to get the shocks replaced and was told there was too much rust on the undercarriage to mount new shocks. The advice of the mechanic was to trade in the car. I had the car checked by two other shops. Most recently, the Goodyear shop said there was 'significant' and 'substantial' rust on the undercarriage and they won't touch it. They confirmed that there was waaaayyy more rust than I could have possibly accumulated in two years, especially in Colorado. The car was originally sold in Ontario, Canada. My complaint is that Tim Dahle Nissan had to have known that there was a gross amount of rust damage on this car. They even charged me for a detailed safety inspection, but they wouldn't give me the report. They never should have sold the car. I would venture to say that it should have been totalled out. All I can do now is try to trade it in, and hope the bad car karma doesn't follow me too long!

1.0

In Sept of 2021, I purchased a used Nissan Xterra from

In Sept of 2021, I purchased a used Nissan Xterra from Tim Dahle. I had shopped for this car for a while. I even flew from Denver to make the purchase and drive the car home. I should mention that I have put less than 10,000 miles on the car since I purchased it. Everything was fine for the first year. Then I realized it was time to replace the shocks and tires. I got new tires - good ones. Then I took it to get the shocks replaced and was told there was too much rust on the undercarriage to mount new shocks. The advice of the mechanic was to trade in the car. I had the car checked by two other shops. Most recently, the Goodyear shop said there was 'significant' and 'substantial' rust on the undercarriage and they won't touch it. They confirmed that there was waaaayyy more rust than I could have possibly accumulated in two years, especially in Colorado. The car was originally sold in Ontario, Canada. My complaint is that Tim Dahle Nissan had to have known that there was a gross amount of rust damage on this car. They even charged me for a detailed safety inspection, but they wouldn't give me the report. They never should have sold the car. I would venture to say that it should have been totalled out. All I can do now is try to trade it in, and hope the bad car karma doesn't follow me too long!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Bryker was awesome!

Bryker was awesome! He didn’t pressure us into anything we didn’t want to do and was honest.

5.0

Bryker was awesome!

Bryker was awesome! He didn’t pressure us into anything we didn’t want to do and was honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Roberto angeles nos atendió muy bien .

Roberto angeles nos atendió muy bien .. nos dio un servicio increíble en la compra de nuestro Nissan se los recomiendo excelente vendedor..

5.0

Roberto angeles nos atendió muy bien .

Roberto angeles nos atendió muy bien .. nos dio un servicio increíble en la compra de nuestro Nissan se los recomiendo excelente vendedor..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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