Reviews
Amazing service dept! I highly recommend Bob, my service...
Amazing service dept! I highly recommend Bob, my service advisor who always tends to my car's needs so professionally, & quickly too !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Tustin. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Andrew is great. He is professional and friendly, and...
Andrew is great. He is professional and friendly, and makes coming in for service easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
It was a standard experience. I went for an oil change it...
It was a standard experience. I went for an oil change it worked out just as described.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response! Please let us know if there is anything else we can do for you; we are more than happy to help!
All the staff are very friendly and helpful, but I will...
All the staff are very friendly and helpful, but I will have to come back for a third time for same thing. The members on time but the technician doesn't show on time to appt and one time canceled, but didn't get courtesy call the day before to reschedule . We took time off work and have 45 minute drive to get there. They did fill our gas tank up to try to make up for it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. Please reach out to us at (877) 357-5524 when you can so we can address this situation directly. Thank you and have a great day.
Manny was very nice. He assisted me when I arrived and...
Manny was very nice. He assisted me when I arrived and kept me posted on the status of my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! Don't hesitate to call us if you ever need anything. Be safe on the road!
Bob is my go-to service rep who makes me feel appreciated...
Bob is my go-to service rep who makes me feel appreciated and heard. Good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Good service as usual. Auto nation ford is a long drive...
Good service as usual. Auto nation ford is a long drive for me but it is worth it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Very Good service. Toney was very nice and professional....
Very Good service. Toney was very nice and professional. I appreciated that he kept me informed about what was going on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Tony Bradley was very nice and professional.
My experience was handled with much ease, as I had my...
My experience was handled with much ease, as I had my company van serviced here for the second time. The appointment was made efficiently, and they provided transportation to and from work while the service was being completed. Very satisfactory!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Writing a 5 star review for Andrew Corona over at the...
Writing a 5 star review for Andrew Corona over at the service department. I spent some time trying to find a good advisor to work with for the long term. I drive a Shelby and wanted my car taken care of as if it were their own pride and joy. I was greeted kindly by Bob Self and then referred over to Andrew as he is the mustang guy. I appreciated this gesture. Only had two encounters with Andrew thus far but I can tell he is a service advisor for car enthusiasts and I appreciate that. Hope he gets the recognition for the details he provided. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!