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BMW of Columbus

(794 reviews)
Visit BMW of Columbus
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
New (706) 405-4673 (706) 405-4673
Used (706) 225-8664 (706) 225-8664
Service (706) 225-2990 (706) 225-2990

Reviews

(794 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good experience

My experience with Jackie was very good. She was helpful with my decisions about choosing the different options. She was very available by phone when I had questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

I went to BMW after going to some other dealerships that didn’t even acknowledge us. Our salesman was friendly and knowledgeable. He worked with me and my husband to help me find the perfect SUV for me and a series 7 car for my husband. I will definitely send friends and family to BMW to work with James Wade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

Carrie at BMW Columbus is the most awesome service advisor ever. She is also a great person all around. 5 stars 5 diamonds!!!!! Love Crystal!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Great service, Mr David and his team are the example to follow at the BMW. I’m just wishing that the sales department becomes as efficient as service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Carolyn BMW

I just had an oil change. My service appointment was great. I had no issues. I was given a loaner car so I could to work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer services

I have brought my car in on several occasions and David has always made me feel welcome and ensured that the work was done correctly and in a timely manner. He is just awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

customer service

I have been a customer at BMW Colga for quite a while. Carrie has always communicated the cost, schedule, and has been great to work with over the years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Carrie Ellis provided excellent customer service in a last minute emergency situation. I had a blowout and needed tires replaced at 4 pm on a Friday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Experience

The service advisor was very helpful and the technician completed the job quickly. A loaner vehicle was provided by the dealership, allowing me to leave the dealership while the work was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

I live in Nashville TN, but chose this BMW dealership for the purchase of my new X3. I worked with Jerome, who was professional and very helpful. It was such a good car buying experience, my next BMW purchase will also be from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.