Reviews
Good experience
My experience with Jackie was very good. She was helpful with my decisions about choosing the different options. She was very available by phone when I had questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
I went to BMW after going to some other dealerships that didn’t even acknowledge us. Our salesman was friendly and knowledgeable. He worked with me and my husband to help me find the perfect SUV for me and a series 7 car for my husband. I will definitely send friends and family to BMW to work with James Wade.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
Carrie at BMW Columbus is the most awesome service advisor ever. She is also a great person all around. 5 stars 5 diamonds!!!!! Love Crystal!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Great service, Mr David and his team are the example to follow at the BMW. I’m just wishing that the sales department becomes as efficient as service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carolyn BMW
I just had an oil change. My service appointment was great. I had no issues. I was given a loaner car so I could to work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer services
I have brought my car in on several occasions and David has always made me feel welcome and ensured that the work was done correctly and in a timely manner. He is just awesome!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
customer service
I have been a customer at BMW Colga for quite a while. Carrie has always communicated the cost, schedule, and has been great to work with over the years!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Carrie Ellis provided excellent customer service in a last minute emergency situation. I had a blowout and needed tires replaced at 4 pm on a Friday.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent Experience
The service advisor was very helpful and the technician completed the job quickly. A loaner vehicle was provided by the dealership, allowing me to leave the dealership while the work was completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
I live in Nashville TN, but chose this BMW dealership for the purchase of my new X3. I worked with Jerome, who was professional and very helpful. It was such a good car buying experience, my next BMW purchase will also be from here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
