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Lexus of Akron Canton

(2,140 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (866) 414-5415 (866) 414-5415
Used (866) 414-8904 (866) 414-8904
Service (888) 633-6106 (888) 633-6106

Reviews

(2,140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Akron Canton from DealerRater.

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Kristen was a dream to work with!

Kristen was a dream to work with! She quickly helped me find the car that I was looking for and got it ordered. Very low pressure which I appreciated as someone who has never bought a car by themselves before. Kristen and the rest of the team at Lexus were amazing and I will definitely continue to buy vehicles from them in the future!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Kristen and our team at Lexus of Akron-Canton were able to assist you in finding the perfect car. We appreciate your kind words and look forward to helping with any future vehicle needs!

Tammy and the dealers at Lexus were so wonderful and

Tammy and the dealers at Lexus were so wonderful and helpful. Made our first time dealing with Lexus a top notch experience! Highly recommend everyone and everything at Lexus of Akron!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you had a top-notch experience with Tammy and our team at Lexus of Akron-Canton. We appreciate your recommendation, thank you for choosing us!

I purchased my 2nd NX from Shelley Turpin and the

I purchased my 2nd NX from Shelley Turpin and the experience is always wonderful. Always treated like family from sales to service department

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex, it's great to know that Shelley and the team at Lexus of Akron-Canton made you feel like family. We're glad your second Lexus NX purchase was a wonderful experience!

My experience with Lexus of akron/Canton was wonderful.

My experience with Lexus of akron/Canton was wonderful. Everyone is so nice and friendly. I highly recommend purchasing from here. This is my 2nd time buying from this dealer. Just and awesome experience!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Pam, we're delighted to know you had a wonderful experience with us at Lexus of Akron-Canton. Thank you for your continued support and recommendations! Enjoy your new ride!

I recently purchased a Certified Pre Owned vehicle from

I recently purchased a Certified Pre Owned vehicle from Kristen and had a great experience. She was very easy to work with, not pushy at all, and I would feel comfortable recommending her. I have purchased multiple vehicles at this dealership and have always had a good experience. Being able to e-sign documents was super easy and convenient with Ronnie.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that you had a great experience with Kristen and Ronnie at Lexus of Akron-Canton. Our team is always here to make your car buying process as easy and convenient as possible! Thanks for choosing us again, we appreciate the recommendation!

Shelley was extremely nice and knowledgeable, and it was

Shelley was extremely nice and knowledgeable, and it was a very good experience. Definitely recommend.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Fred, it's great to know that Shelley provided you with a top-notch experience at Lexus of Akron-Canton. We appreciate your recommendation!

Great experience friendly staff ,definitely recommended

Great experience friendly staff ,definitely recommended ask for Connie best person i have ever dealt with. 👍

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a great experience with our team at Lexus of Akron-Canton, especially Connie! Thanks for the recommendation and your kind words. Safe travels in your new car!

Consumer response

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Absolutely love my new car, and the entire Lexus sales,

Absolutely love my new car, and the entire Lexus sales, tech, finance team. Special shout-out to Mike, Drew, Shab and Ruth for all their help. Truly treated like family and loved the surprise of the big reveal of my new car! Will recommend this dealership to my friends! Thanks again, and look forward to my next visit!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a great experience with our team at Lexus of Akron-Canton and that Mike, Drew, Shab and Ruth were able to assist! Enjoy your new car - we can't wait for your next visit. Thanks for recommending us!

Fantastic dealership!

Fantastic dealership! Mike Gentile bent over backwards and jumped through hoops to get us or RX 350H!

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  • Overall experience 5.0
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Dealer response

We're so glad to know that Mike and our team at Lexus of Akron-Canton could assist you in getting your Lexus RX 350h! Thanks for the fantastic review — we appreciate it!

We were absolutely amazed by the customer service and the

We were absolutely amazed by the customer service and the manager Gab and our salesperson Kristen were so easy to work with. We are beyond thrilled with our new vehicle. We will recommend this dealership to everyone.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Beth, it's fantastic to know that Gab and Kristen provided you with such a positive experience at Lexus of Akron-Canton. We're glad you love your new vehicle! Thanks for recommending us!