Wilson Auto Group

4.6
(398 reviews)

Reviews

4.6
(398 reviews)

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5.0

Mr. Clarence Jennings is the best car sales man I've ever

Mr. Clarence Jennings is the best car sales man I've ever had. He gets 10 stars from because he was patience with he heard and he came through and put in a great vehicle. I appreciate him explaining everything to so that I understood exactly what was going. He made buying a car more pleasant than I've ever experienced. Thank you Mr. Clarence Jennings and Kia dealership.

2.0

Sales people were great.

Sales people were great. But service is bad went in for tire rotation and I noticed before leaving the tire where I the same place .

1.0

The service department is absolutely horrible.

The service department is absolutely horrible. It took 6.5 weeks for them to change my alternator which is a 2 hour job. They could never give updates on the car because they couldn’t find the ticket. Finally we call and they tell us the problem was diagnosed only to be told a week later it wasn’t diagnosed. My car was at this dealership for 5+ weeks before anyone even looked at it. Absolutely ridiculous….

1.0

When I tell you I hate Wilson Kia. Words can't even...

When I tell you I hate Wilson Kia. Words can't even describe how much I HATE them, and their service dept. The young lady that always answers the phone is so rude and uncaring. I called today to tell them about problems I was having with my Sorento, and the young lady's response was, " well we don't have anything available until January 2022." I asked what was I supposed to do about getting someone to look at my truck? Her response, " well, you can bring it in, but we still won't be able to get to it until January." So rude and uncaring, just like this dealership. If I thought my truck could make it to Meridian to their Kia dealership, that's exactly what I would have done. But I knew my truck would not make it that far. Meridian Kia is absolutely the best Kia dealership to go to. They are very professional and caring, with superb customer service. Which Wilson Kia does not have. I don't know what I'm going to do in the meantime, but I'm still trying to find someone to look at my truck. Please, whatever you do, don't take it the Wilson Kia service dept. You will be sadly disappointed. DISAPPOINTED CUSTOMER

5.0

My experience at Wilson Kia was absolutely delightful! My...

My experience at Wilson Kia was absolutely delightful! My salesman Mr. Clarence Jennings ensured I understood and was knowledgeable of the car I was purchasing and provided a full review of all Wilson Kia had to offer. Mr. Robert Clerk made sure I understood all of my financing info and went step by step with me to make sure I understood all I would be covered for. As this being my first car buying experience, I can say that it was a great success and would have no problem buying from Wilson Kia again.

5.0

Clarence Jennings is the best and very knowledgeable!...

Clarence Jennings is the best and very knowledgeable! Excellent with selling us a vehicle! Highly recommend!

5.0

Reiner was amazing! I went in looking for aSoul and that...

Reiner was amazing! I went in looking for aSoul and that is what I got ! Love it so much less than 2 weeks later took my mom and Reiner helped her get one also. Thanks a million!

5.0

Good morning every time I come in here I am greeted by...

Good morning every time I come in here I am greeted by the most friendliest person ever Mrs.Shellie she is awesome.Thank you so much!!

1.0

Can’t trust the Service Department! They did a brake...

Can’t trust the Service Department! They did a brake (break) job on my son’s car and broke a sensor in the process. Then they denied doing it and charged $560 to fix a problem that THEY CAUSED! BUYER BEWARE!!!!!

5.0

We had gone all over to find a vehicle. Alex and Mike...

We had gone all over to find a vehicle. Alex and Mike were the nicest people we met all day and did an amazing job getting us in a vehicle we love!! Thank you guys so much for everything!!

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