Reviews
Definitely do your research on the specific vehicle you
Definitely do your research on the specific vehicle you are going in to purchase. Look up the VIN number. This dealership sold me a car declaring it was the most expensive trim level only to find out later that it was not.
Definitely do your research on the specific vehicle you
Definitely do your research on the specific vehicle you are going in to purchase. Look up the VIN number. This dealership sold me a car declaring it was the most expensive trim level only to find out later that it was not.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
BEWARE - Do your research on the vehicle AND the
BEWARE - Do your research on the vehicle AND the dealership. I messaged Refugio Perez regarding a 2011 Honda CR-V EX-L Sport. CarFax revealed it was an auction flip that had emissions issues in NY. It also showed what dealership he worked at, so I researched the dealership. There are concerning reviews spanning years for Ultimate Motors. I thanked him for his time but told him I was going to pass on the vehicle based off the CarFax information and the numerous concerning reviews for Ultimate Motors on BBB, Cars.com, and Yelp. Refugio responded with a derogatory slur in Spanish and blocked me.
BEWARE - Do your research on the vehicle AND the
BEWARE - Do your research on the vehicle AND the dealership. I messaged Refugio Perez regarding a 2011 Honda CR-V EX-L Sport. CarFax revealed it was an auction flip that had emissions issues in NY. It also showed what dealership he worked at, so I researched the dealership. There are concerning reviews spanning years for Ultimate Motors. I thanked him for his time but told him I was going to pass on the vehicle based off the CarFax information and the numerous concerning reviews for Ultimate Motors on BBB, Cars.com, and Yelp. Refugio responded with a derogatory slur in Spanish and blocked me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I purchased a 2014 AUDI A6.
I purchased a 2014 AUDI A6. 4 days into owning the car and starting making loud screeching noises. Went I contacted the sales rep his exact response was: YES YOU ARE OVER ON THE MILES NOTHING WE CAN DO. In all caps. Beautiful
I purchased a 2014 AUDI A6.
I purchased a 2014 AUDI A6. 4 days into owning the car and starting making loud screeching noises. Went I contacted the sales rep his exact response was: YES YOU ARE OVER ON THE MILES NOTHING WE CAN DO. In all caps. Beautiful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I purchased a 2016 Toyota Tundra from Sal.
I purchased a 2016 Toyota Tundra from Sal. He answered my questions with no pressure to purchase. After I made the decision to purchase it took less than an half hour to fill out the paperwork and driving off the car lot with no extra fees. I would recommend Ultimate Motor Cars and ask for Sal. P.S. I had an opportunity to walk through the shop and talked with the mechanics. These guys all seem knowledgeable and love working cars.
I purchased a 2016 Toyota Tundra from Sal.
I purchased a 2016 Toyota Tundra from Sal. He answered my questions with no pressure to purchase. After I made the decision to purchase it took less than an half hour to fill out the paperwork and driving off the car lot with no extra fees. I would recommend Ultimate Motor Cars and ask for Sal. P.S. I had an opportunity to walk through the shop and talked with the mechanics. These guys all seem knowledgeable and love working cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Out of state buyer paperwork was handled correctly.
Out of state buyer paperwork was handled correctly. Very good communication. Would buy from them again. Used cars you should expect to have to do some work after buying it. They were patient with me checking the vehicle and taking a long test drive with me.
Out of state buyer paperwork was handled correctly.
Out of state buyer paperwork was handled correctly. Very good communication. Would buy from them again. Used cars you should expect to have to do some work after buying it. They were patient with me checking the vehicle and taking a long test drive with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Waste of time
Made me drive a 90 min round trip only to find out that the van was filled with rust. Horrible communication and zero empathy for consumers.
Waste of time
Made me drive a 90 min round trip only to find out that the van was filled with rust. Horrible communication and zero empathy for consumers.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Misrepresented the transmission of a car; indicated it
Misrepresented the transmission of a car; indicated it was a manual in the description, and even maintained it was a manual when I asked them why it appeared to have an automatic gear shift in the pictures, telling me "you can shift it like a manual." I was going to travel from Boston to Chicago for a manual M6.
Misrepresented the transmission of a car; indicated it
Misrepresented the transmission of a car; indicated it was a manual in the description, and even maintained it was a manual when I asked them why it appeared to have an automatic gear shift in the pictures, telling me "you can shift it like a manual." I was going to travel from Boston to Chicago for a manual M6.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Customer Service and Nicest Vehicles Around!
Great Customer Service and Nicest Vehicles Around! I can’t speak enough about how much of an amazing experience we had here. Dominic was so helpful and really made the car buying experience extremely smooth. From the moment we walked in he was attentive, patient and listened to what we told him we wanted in a car. Dominic was extremely informative and he really tried his best to get us the best financing options. Overall, I would absolutely recommend you to purchase a vehicle from Ultimate Motor Cars.
Great Customer Service and Nicest Vehicles Around!
Great Customer Service and Nicest Vehicles Around! I can’t speak enough about how much of an amazing experience we had here. Dominic was so helpful and really made the car buying experience extremely smooth. From the moment we walked in he was attentive, patient and listened to what we told him we wanted in a car. Dominic was extremely informative and he really tried his best to get us the best financing options. Overall, I would absolutely recommend you to purchase a vehicle from Ultimate Motor Cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My First car-buying experience! Awesome!!
My first car-buying experience was great! I worked with Dominic and Vince. They both were incredibly helpful, supportive, and patient throughout the process. Dominic was very knowledgeable about the vehicles I was considering and took his time answering my questions. Got a really good deal and they helped me get the car I was looking for and the payment I could afford. Dominic really considered all of the information I gave him and was completely professional the whole time. I’m very satisfied with my purchase. Truly the best experience for being a first time car buyer.
My First car-buying experience! Awesome!!
My first car-buying experience was great! I worked with Dominic and Vince. They both were incredibly helpful, supportive, and patient throughout the process. Dominic was very knowledgeable about the vehicles I was considering and took his time answering my questions. Got a really good deal and they helped me get the car I was looking for and the payment I could afford. Dominic really considered all of the information I gave him and was completely professional the whole time. I’m very satisfied with my purchase. Truly the best experience for being a first time car buyer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car was as advertised.
Car was as advertised. Solid vehicle and a good price. Definitely will do business with them again.
Car was as advertised.
Car was as advertised. Solid vehicle and a good price. Definitely will do business with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car