Reviews
Write a reviewFord product. EcoSport
We were very pleased with Stunpf Ford, Sneldon Roston and other employees. Sheldon treated us with courtesy and respect, answering all of our questions and taking the necessary time do share information on our vechile. An excellent experience. Thanks Sheldon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best vehicle buying experience ever
Worked with Bill and his purchasing manager who were both extremely helpful and were just a couple normal dudes. Most times when I am at a car dealership I have a horrible experience with the pushy salesman and not this place. Just straight-up normal guys doing their job and helping you out to get a vehicle. And the deal I got on my vehicle was amazing the truck is beautiful. Offered me an awesome warranty which of course I acted on and I'm very very very pleased with the way Les Stumpf Ford treated me. Thanks Bill!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a used car. Saw the car in the Sunday paper
The salesman was wonderful. Very knowledgeable and the customer service was great. He took the time to show us all the features in car and we are grateful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ford Explorer
Process was smooth and timely even in the middle of a pandemic. Thank you to Gary my sales representative and team for helping me with my new vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used car purchase
Great dealer to buy a new or used car from in the Fox Valley. Family own and operated for almost 100 years and you can hardly do better than that, now can you?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wouldn't shop for a Ford anywhere but Les Stumpf!
Chris D. knows what he's doing and it shows. He asked what I was looking for, I told him and he delivered. When I arrived to pick up my new car, it was beautiful! All that was missing was the big bow on top - next time! Chris took the time to go over everything with me before I left which was very helpful and much appreciated. If you're ready for a new Ford, Les Stumpf is the place you want to go and Chris D. is the guy you want to talk to. I'll definitely be back for my next car when this lease is up!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2nd Purchase from Stumpf Ford
Appreciated Chris D. working with me through the buying process. Very satisfied with the overall deal. Had some technical questions which he chased down. He was thorough going over all of the features of our new Escape Titanium Hybrid. Very satisfied with the overall buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Upgrade my car
Familiar faces excellent service keeps me coming back to les stumpf Ford. Chris dare is always a pleasure to work with is prompt and great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome as always.
I had just totalled my vehicle. I called Sheldon on my way in told him what happened, told him what car I wanted and I needed to buy that day and was in a time crunch, he was ready when I got there, had vehicle ready and waiting, start to finish with financing I was out in two and a half hours. This is my second vehicle I have purchased here and would never go anywhere else. And Sheldon is Awesome I always use him. These guys always go extra mile to get it right and make sure u happy .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best purchase experience ever
No stress at all in this process and the fastest as well. I went in for the vehicle I found on line. Used my own financing and got that set up. My total time at the dealership was less than 2 hours and this included my test drive home to show my husband before deciding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
