Anaheim Hyundai

This review is for the used car buying experience: They are in the business of selling "optional" add-on packages, NOT used cars. Optional is in quotation because in their eyes, these add-on's are mandatory to get the deal done. Similar to past reviews, they'll verbally agree to a sales price to get you to visit in-person only to inflate the out-the-door price once you sit down to negotiate. To add insult to injury, the customer service of the management is absolutely nonexistent. Rude, condescending, and unprofessional - the embodiment of a "snake oil salesman".

Horrible Experience at Anaheim Hyundai – Beware! I had a terrible experience at Anaheim Hyundai, and I feel compelled to warn others before they waste their time and energy like I did. I found a car through my company's employee purchase program on the TrueCar website, with a quoted out-the-door (OTD) price of $28,500 at the Anaheim dealership. I made arrangements to visit the dealership to see the car in person. The initial experience was pleasant—the salesperson was professional, and the test drive went smoothly. However, everything went downhill once we started discussing numbers. The dealership began adding outrageous markups, including unnecessary add-ons and warranties. All I wanted was for them to honor the price I was quoted on the TrueCar website. This is where things took a turn for the worse. The manager, Mike, came over and tried to justify a price that was $6,000 more than the quoted OTD price. We went back and forth for over 30 minutes, but he flat-out refused to honor the printed quote. After nearly two hours of wasted time, I left the dealership frustrated and disappointed. If you’re reading this, do yourself a favor and avoid Anaheim Hyundai at all costs. They exemplify the type of dealership that gives car buying a bad name. I’m not just venting—I’m genuinely warning anyone considering doing business with them, especially if you’re looking to buy a used car. Save yourself the hassle and cross this dealership off your list. They are out to scam you, no questions asked. You’ve been warned—visit at your own risk. Best of luck out there!

I bought a car in cash from this dealership in March. There is a lien against the car. in spite of more than 10 calls nobody is returning my call to resolve the issue.

I an very satisfied with my new Santa Fe. We stayed very long hours before everything was done but it was worth the wait. Our agent Juan V was very patient and really persuasive to have this deal. Thanks a lot to him and Hyundai Anaheim.

They advertise a Mercedes GLB at $33,800 on cars.com After test driving the car they said that the price was $35,000 and that they are not responsible for the Cars.com price. Very dishonest.

stay away from this dealer. do yourself a favor. no concern or even a bit of customer service. don’t know how they’ve survived this long.

On March 25th 2024 I went in to see what was going on with my vehicle cuz since the dad bought it I've been having problems with the battery and even on their paperwork shows that they checked the battery before sales and said it was great and then 30 days after I bought the car no battery good so I had to go to AutoZone to buy a new one. So on March 25th 2024 I came in to see about my battery. What was going on and all it needed was to be bolted down. It was still good and still under factory warranty at AutoZone and they told me AutoZone sold me the wrong battery and that I had to buy a factory battery which was completely a lie. They just wanted my money. I don't know if because I'm a girl. I don't know anything about cars I don't know but they showed me a video how loose it was all this stuff about how AutoZone sold me a wrong battery. But in reality all they wanted was commission off the sales. It's all about money money. No customer service. I should have stayed at Ontario Hyundai but they had a good deal sometimes. Good deals are too good to be true. Stay far away from this place. Trust me it's not worth it

I arrived at the dealership intending to purchase an advertised 2023 GMC Acadia and they REFUSED TO HONOR THE ADVERTISED PRICE insisting the car worth more and they could not sell for $29,000 despite the fact they had lowered the advertised price MULTIPLE TIME ON CARS.COM in the previous days!

Same as all of the other reviews. Bait and switch with another vehicle because car I was looking for was out as a loaner. Made an implied agreement on a price on a vehicle only to have them come back and say they couldn’t do that price. They ended adding $600 in extras to the price. My review of myself is a one because I didn’t walk out on the deal. My mistake not looking at the dealership reviews before I shopped this dealership. Hope to maybe same someone else from making the same mistakes I made.

Dishonesty, disrespectful, unprofessional, Purchased a used car, Jan 31, broke down 3 days later, car was in service from Feb 5th until April 6th when the second loaner car they gave me also broke down. They never produced any of the vehicle inspections they claimed to have done? any of the work orders on the car they refused to show the two car inspections they claimed to have done, to date I am still waiting for them to pay off the loan. I went in on that Monday April 8th or 9th, where they reluctantly terminated the lease, Rabee the "finance" said I would get my money next day mail (I received it two week slater, and I called every other day and they either would not return my call, or give me a different date for when it was mailed. Hector started of ok, then Easter Sunday he called me demanding me to leave the keys in the loaner car because they had to come get it, I kindly told him my life does not revolve around Hyundai and you can schedule when to switch the car out, as I have plans with my kids. Hector also put the hone down on me because I spoke to him as an adult. Russ was the final guy I dealt with and still am, today is May 1st, the loan still had not been taken care of ( mind you I called capital one and they told me they could've easily just paid of the loan over the phone, I wouldn't send the worst human in History to this dealership