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Audi Arlington

3.0 out of 5 3.0
Rectangle 48
Sales 7:30 AM - 9:00 PM
Service 7:30 AM - 8:00 PM

Audi Arlington Hours

Sales

Monday

7:30 AM - 9:00 PM

Tuesday

7:30 AM - 9:00 PM

Wednesday

7:30 AM - 9:00 PM

Thursday

7:30 AM - 9:00 PM

Friday

7:30 AM - 9:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

8:00 AM - 5:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

10:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since February 2009

Welcome to Audi Arlington--one of the largest Audi dealerships in the Washington DC metro area! Locally owned & operated

...

, we pride ourselves on consistently producing some of the highest customer satisfaction scores in the nation. One visit to Audi Arlington will help you understand why - between our pleasant, professional sales staff who know how to assist, our unique selection of new & certified pre-owned inventory to test drive performance & luxury you most likely have never encountered before & our factory certified Audi technicians..Yes, let us prove how we can be your one stop Audi location for all of your automotive needs. Visit today.

"Welcome to Audi Arlington--one of the largest Audi dealerships in the Washington DC metro area!"

Service

Oil, Filter Change

$89.95

Multi-Point Inspection

Complimentary

Brake Inspection

Complimentary

Brake Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
232 lifetime reviews. Includes reviews of Audi Arlington from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    January 17, 2020

    Want to get sued? Come buy a car from these guys.... according to their own staff!!! No joke... our salesperson (yes, the employee that ACTUALLY works... at this dealership) while waiting about 3 hours for a trade-in offer, told my wife and me to "go buy somewhere else"!!! He said the owner George Liu and the grandkid Bob Peterson stole the dealerships a few years ago and now things have gotten so bad that they're suing several women that use to work there and even some of their customers. We couldn't believe what we were hearing so at this point we weren't going to waste anymore time and walked out... and thank god we did after reading everyone else's reviews!!! A relative of mine is a lawyer in Fairfax County and said it was true and that there's a bunch of cases with the dealership and their parent companies. Unless you want to get screwed over in more ways than one, stay away! You're welcome.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 9, 2020

    Searched for a certain vehicle and couldn’t find in my vicinity. Found the vehicle at Audi Arlington and immediately sent request for interest. Received... automated email after a week of trying to reach sales rep assigned to the car, I tried another sales rep who I explained I was willing to drive 3hrs to purchase he said he’d get information ready and call me back ... no return call however the original non responsive rep contacted me .... I was going to drive up the 1st day of reopening and still no response from rep because he was off so I contacted sales manger tui

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Christina, We appreciate you bringing this to our attention. If you are still interested in the vehicle we will have someone reach out to you immedia...tely. Our email is careteam@audiarlington.com. Thank you, Audi Arlington

  • April 25, 2018

    Inquired about used car online, worked with Ron at the dealership, he spent time on his off day to make sure I got car ASAP. Great overall experience!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! We are delighted to hear about your experience. We hope to see you again. Best, Audi Arlington

  • 5.0 out of 5
    January 6, 2020

    👍 for SALES TEAM, Mohamed Ahmed helped a lot and overall satisfied with sales team in there. Can't complaint or comment about management there. Better... you get that experience yourself.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on your vehicle! Thank you for the kind words and 5-star review!Best,Audi Arlington

  • 5.0 out of 5
    December 9, 2019

    Recently bought Audi Q8 from Audi Arlington. My sales representative was Mohammed Ahmed. Very polite, knowledgeable and did his best to accommodate me... to complete the new car purchase. I would highly recommend Audi Arlington to other as well as Mohammed Ahmed.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on your Q8! We appreciate you taking the time to leave us this 5-star review along with your kind words! Best,Audi Arlington

  • 5.0 out of 5
    December 7, 2019

    Had an efficient and pleasant experience working with Anthony and Mr. Boyd. They helped us find a car we liked at a great price. Highly recommend!

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on your vehicle! We appreciate you taking the time to share your experience with us and we hope to see you again.Best,Audi Arlington

  • 4.0 out of 5
    December 6, 2019

    Great customer service at this dealer. Anthony was my sales person and he exceeded my expectations. Did have to wait a long time for my paperwork to... process and meet with Finance but other than that it was a positive experience.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on your vehicle! Thank you for the 4-star review along with your kind words! Best,Audi Arlington

  • 5.0 out of 5
    November 30, 2019

    Shopping at Audi Arlington was a great experience. The dealership presents itself well and they have an expansive inventory. Working with Kiyan Heydari... was an absolute pleasure and I truly feel like he was an advocate for me in the car buying process.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and 5-star review! We truly appreciate it and hope to see you again.Best,Audi Arlington

  • 5.0 out of 5
    November 30, 2019

    Anthony Larios was incredibly helpful. He was able to show me the car and provide any detail I asked for. Afterwards, he made the trade-in and purchase... process very easy, straightforward, and quick. I recommend asking for Anthony as your sales rep.

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on your vehicle! Thank you for the kind words and 5-star review! We truly appreciate it and hope to see you again.Best,Audi Arlington


    Worked with:
    Alina Iturbe

    Social Media & Dealer Reputation Representative

    NOT RATED

  • 2.0 out of 5
    November 26, 2019

    A.K. was my finance manager when I leased my new vehicle. He didn't catch an error on the discrepancy of the mileage on two separate forms when I signed,... so we had to meet to get it corrected. No problem. Then he stated that he would process my permanent tags immediately due to the error, so I was okay with it even though he made a mistake (it happens). Fast forward 3 weeks and multiple emails and voice messages reaching out to him with ZERO responses back. My temporary tags are set to expire, so I decided to just go back to the dealership. Once I am there in person, he finally decides to start processing my tags. He also put the incorrect purchase date on my registration but later corrected it when I had pointed it out to him. When I asked him why he never returned my messages and why it took him until I got to the dealership to finally process my tags just before my temporary tags expired, his words to me were "This isn't my job, here you go" and walked away. Never once did he apologize or show any condolences for the lack of customer service and for his mistakes. Just very condescending and the "I don't care" attitude. Won't be returning back to this dealership for another purchase or service again.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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