Reviews

Average Ratings

4.4
46 lifetime reviews.
  • Buy a new car

    Good experience here definitely coming again for any service thanks guys


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    Good experience here definitely coming again for any service thanks guys

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Lack of professionalism is scary

    Went in to buy new Murano and negotiated down to a fair price for vehicle. Talked to salesman, Johnny Graham, on phone three times before driving ...


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    Went in to buy new Murano and negotiated down to a fair price for vehicle. Talked to salesman, Johnny Graham, on phone three times before driving up to buy vehicle. Upon arrival, I was turned over to Richard Page, who proceeded to tell me price was $30/month higher. When I explained that salesman had given me the agreed upon price three times, he stood up and yelled for salesman to come over and "explain why you told this man that price". Very professional. He went on to tell me how he was "losing $1,700 to sell me that car", which everyone knows is a joke. He finished by saying that I "didn't know the car business". As a manager of a Fortune 250 company, I most certainly understand customer service and this place needs a training session on that and professionalism. Then, the next level manager, Lloyd Edwards, called me to discuss. At first, he was doing a fairly good job of saving face while blaning it all on the salesman (imagine that). The bottom line is he tried to protect and make excuses on why his sales manager was so rude and there is no excuse for that. No professionalism at all from the "sales management team". They should have honored the price I was quoted on three different occasions. Fortunately, there are many more Nissan dealerships close by to give my business too. The sad thing is that we were repeat customers. Talk about loyalty.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Best experience in purchasing a new car EVER!!!

    Wow! Did we ever hit the jackpot! Our salesman was Hopeton Bailey he was terrific! I explained what I was looking for and he got me everything a...


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    Wow! Did we ever hit the jackpot! Our salesman was Hopeton Bailey he was terrific! I explained what I was looking for and he got me everything and then some! I cannot say enough nice things about this dealership.The manager Shawn was easy to deal with. He believes in truth,honesty and integrity! No tricks either in the financing Brendon was wonderful! NO PRESSURE! I can only say thank you for the best buying experience I have ever had when choosing a car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professional, prompt and great follow up service.

    I want to thank Bart and Mickey for a professional, prompt and courteous car purchase experience. The excellent follow up and delivery of a seco...


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    I want to thank Bart and Mickey for a professional, prompt and courteous car purchase experience. The excellent follow up and delivery of a second key. Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • NVP SL

    We had a great buying experience from Steve Hudson at Harrelson Nissan. We priced out 4 other dealers and Harrelson was the best (we didn't pit d...


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    We had a great buying experience from Steve Hudson at Harrelson Nissan. We priced out 4 other dealers and Harrelson was the best (we didn't pit dealers against each other just got the best first offer from each and took the cheapest). It was a pleasure to be able to have a great price and great customer service. Harrelson stuck to what they said they would do for us and I would recommend especially Steve Hudson to anyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great

    Brittnie Brown worked hard to get the most money for my trade and was very helpful with the whole process!


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    Brittnie Brown worked hard to get the most money for my trade and was very helpful with the whole process!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Sales. George del la Cruz

    George was very helpful and customer driven. He stayed with us from the lot to finishing the finance process. This was past your business hours. I...


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    George was very helpful and customer driven. He stayed with us from the lot to finishing the finance process. This was past your business hours. I was going to buy at Toyota. Was on their lot 2 days in a row and no one came out to provide customer service. I emailed Toyota to my salesperson "bulldog" and told him about this. He called me back wanting to salvage the relationship and trade my car I bought last year. He said he would give me a good deal. I said not know and he said to come to him directly the next time. I mentioned George by name and told him how great he was with us. Thank you for selling us the Versa Note. Even after the sale your salesperson is still helping us. Keep this guy working he is an asset to your company. I am letting you know that I had a total knee replacement Monday and although I could of written this another time I felt compelled to write this. Mary Pena and Angel Pena-Morales

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great hospitality.

    My sales person was hospitable and a very nice person. The manager was impatient and a bit pushy. I love my car. I wish I could have gotten the pu...


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    My sales person was hospitable and a very nice person. The manager was impatient and a bit pushy. I love my car. I wish I could have gotten the push button start and the intelligent key but that was too expensive for me. I also did not understand that my monthly payment would be going up because of the extra warranties that I purchased. All in all though the experience was mostly painless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Nice facilities, they don't know where cars are

    I came in to see an advertised vehicle. We wandered all over the lot to find it, but couldn't. The sales person had to go searching off on his own...


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    I came in to see an advertised vehicle. We wandered all over the lot to find it, but couldn't. The sales person had to go searching off on his own to find the car. It didn't take as long as some other dealers I have been to, but they should probably have a better idea where their cars are, especially those advertised or listed online. The sales person was very new, but was quite polite and easy to work with.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Professional and Hospitable

    My experience with Harrelson Nissan was awesome from the beginning to the end. Everyone was welcoming, accommodating and very hospitable. Frank & ...


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    My experience with Harrelson Nissan was awesome from the beginning to the end. Everyone was welcoming, accommodating and very hospitable. Frank & Al answered all my questions before we closed the deal. I had done my research prior to my arrival so the paperwork went smoothly. The entire process involved various salesmen and a financial manager but the salesman who impressed me the most was Jonathan Cook. He was extremely helpful and I appreciated his service to our country. The Harrelson Nissan experience was a blessed one. My parents are extremely happy with their Nissan Altima 2014.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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