Bourne's Auto Center

Had a very smooth experience working with Kim Bailey. She let me drive about 6-7 different cars and found a Ford Fusion that fit my needs and was exactly what I was looking for. They offer a 90 day warranty on every car and were a pleasure to work with, highly recommended! Thanks Boune's!

My husband and I searched your web site which was very easy to use. We then called and spoke with Mario Lee to ask a few questions and told him we would come in to see him. From start to finish Mario was very customer service orientated and showed us only the cars we asked to see. We came in on a Monday and picked our new car up on Thursday which was the day of our choice. Mario had all the paperwork and car ready for us. It was the easiest car buying experience we have ever had. We would buy again from Bourne's Auto Center.

Wait for more than a week to get the car ready, unfortunately I'm not happy with my purchase. Car failed inspection and the brakes are still soft. I also requested 2 keys which I did not receive and the car is missing the Owner's Manual Book.

He was very helpful , patient with me everything went smooth good guy to work with I'll definitely go back , one of the best .. he was so nice during the whole process Thanks to him I'm driving this nice 4 series

I bought my second car at Bourne's in 2016, no recommendation just randomly drove by it one day and decided to stop by and take a look, needless to say best decision ever!! I have always had a hard time with dealerships/service depts. being rude and condescending mainly because I am a woman, and treating me as if I don't know what I'm talking about or just not being helpful at all. Since I've purchased my car at Bourne's I've done all my service at Bourne's as well. Each and every single employee in the service dept. is amazing and so helpful. Paul on the other hand is truly an invaluable employee. Each time Paul helped me with my service, he would go above and beyond to recommend what services I would need next, and what services I could hold off on. Paul also goes above and beyond to always try and have my warranty cover the extensive services that I get done. Yesterday 9/1, I bought my car in because my engine light was on, and Paul took care of me and let me know the issues, and broke it down so I understand everything, and went over what he could have covered through my warranty, and what couldn't be covered. He was able to get almost $500 covered for me through my warranty and let me know that I would only have to pay a small amount under $100. I was overly excited because going into a holiday weekend with an large unexpected cost like that is never fun. When I returned at the end of the day to pick up my car, Paul handed me my keys and let me know that I was all set. Confused because I knew I still had to pay, and typically they hand the keys over after you pay, he was able to call whomever he did and I ended up not having to pay anything! I was extremely happy of course, but also so grateful that Paul went above and beyond to see what else he could do for me. He could've just said whatever and had me pay the small amount. Paul is such a pleasure to work with, and I'm so happy that I come to Bourne's for all my service and will be the first place to stop when I'm ready for another car!

Great company to work! Staff is fantastic! Will purchase from Bourne's again! Great experience fast & easy to work with! Very efficient and competent staff

My husband and I bought a car today at Bourne Auto and the service was excellent. Mario was friend, funny and very service orientated. Matt was also great with the financials and getting our new vehicle registered. We would recommend the dealership to all our friends. Thanks

2nd time buying car at Bourne's and same great experience. Very courteous staff and whole process of trading in car and taking home new one very quick. Andy and Kim were great to deal with.

Kim and Carlos were great! Walked in not expecting to buy a car and they sold my mom and I with their great hospitality and their no hassling! Would recommend them to anyone!

From my first call to inquire about my car till when I was driving away with my new car this dealership was great. I had totaled my previous car and found a Honda pilot on line that I wanted to go look at. I called Bourne's auto center and talked to Mario. He was very nice and told me the car was still there. I went and saw the car right away. It was clean and in great shape. That's when I was paired up with Scott Santos. I told him my situation. He said he would work with me to help me get in the car that I wanted. He was patient and understanding while I worked with the insurance company and bank to get the financing I needed. Once that was done it was a breeze to the finish. Shawn in finance was very kind and helpful. They took real good care of me. I would recommend this dealership to everyone I know.