Brian Bemis Ford Hyundai Mazda

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Reviews

Average Ratings

2.3
51 lifetime reviews.
  • Ford Lover!

    I recently had my 1999 Ford F250 winterized and serviced at Brian Bemis Ford in Sycamore Illinois. My truck is like brand new and its all because ...


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    I recently had my 1999 Ford F250 winterized and serviced at Brian Bemis Ford in Sycamore Illinois. My truck is like brand new and its all because Jake Johnson and his staff. Thank you Jake keep up the good work

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Car mileage listed incorrectly

    Car was listed to have a little ver 7000 miles on it. The salesman replied promptly but did not tell me that the car was listed incorrectly until...


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    Car was listed to have a little ver 7000 miles on it. The salesman replied promptly but did not tell me that the car was listed incorrectly until I asked him about it. They tried to deceive me to get me there. Will never buy a car here.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Not satisified.

    I bought a car from Brian Bemis Hyundai and would not recommend buying from this dealership.


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    I bought a car from Brian Bemis Hyundai and would not recommend buying from this dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Disappointed

    On their website it features "special internet pricing", but when I requested it not I did not get a price. What I got was Tony Martino asking me ...


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    On their website it features "special internet pricing", but when I requested it not I did not get a price. What I got was Tony Martino asking me if I had questions about the car. So I asked the standard questions and asked again about the price. Tony got back to me with a pictures of an autocheck (since the online autochecks were down on their website) but still no price. I really liked the car, however, and started to work with Tony to get financing since I live a decent bit away. After the loan was approved and we were setting up a time for me to go down and get the car (he insisted on going almost immediately because he wanted to puff up his sales for March) he suddenly stopped getting back to me. I found out days later after contacting him in another way that he sold the car without so much as a thought of letting me know or care that I had to take a vacation day from work to get to the dealership before the end of the month. Incredibly rude customer service. Tony Martino wasted far too much of my time. I know that the stereotype is that car salesman are bad, but the folks at Brian Bemis certainly live up to their infamy. I recommend everyone to stray away and find a more respectful dealership. I

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • oil change

    I called, showed up 10 minutes later and they got me in immediately. They went over recommendations, and finished up. I appreciate quick service, ...

    Dealer Response

    Thank you for taking the time to review us! We are happy you are satisfied with the service provided for your oil change. We look forward to havin...


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    I called, showed up 10 minutes later and they got me in immediately. They went over recommendations, and finished up. I appreciate quick service, since I never know my schedule. Thank you for being open on a Saturday and excelling at customer service! I will definitely be back!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to review us! We are happy you are satisfied with the service provided for your oil change. We look forward to having your business again!


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  • great shop

    chris mendosa is there when I need help I come in help with things on the car and i had a problem with car he took the car let me have a loaner an...


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    chris mendosa is there when I need help I come in help with things on the car and i had a problem with car he took the car let me have a loaner and I was on my way I had oppointment with v a i made it with 10 minuets to spare LOVE U people

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    Thank you Brian Bemis Ford for the great service. Chris Mendoza was very helpful and courteous. He really took the time to walk me through all my ...


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    Thank you Brian Bemis Ford for the great service. Chris Mendoza was very helpful and courteous. He really took the time to walk me through all my options with purchasing my tires. Thanks again and remember customer service counts!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service Department, Ask For Jay!

    I was new to the area in '06 and had heard good things about Brian Bemis from locals so I gave them a try. I have never been steared wrong on thin...


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    I was new to the area in '06 and had heard good things about Brian Bemis from locals so I gave them a try. I have never been steared wrong on things as simple as an oil change, to brakes, you name it. It didn't even matter that I bought my cars elsewhere, they treated me with respect. Jay Wilkerson is a huge reason in that treatment and is extremely personable and throughly explains the how and whys when a repair is needed. Let's face it, car repairs suck, but I never feel that Jay is taking me for a ride. Keep up the good work Jay and Brian Bemis! I always refer you to my friends.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Top Notch Service

    First off, I would like to thank Chris Mendoza for a easy and credible service visit. Chris explained the issues thoroughly, and made sure I was t...


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    First off, I would like to thank Chris Mendoza for a easy and credible service visit. Chris explained the issues thoroughly, and made sure I was taken care of immediately. Definitely returning when necessary, and hopefully will deal with Chris again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent service and dealership

    I've been coming to Bemis since 2006. Purchased Honda and Hyundai vehicles from Bemis, have 2 Fords serviced at Bemis. Had best purchase prices fo...


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    I've been coming to Bemis since 2006. Purchased Honda and Hyundai vehicles from Bemis, have 2 Fords serviced at Bemis. Had best purchase prices for the Honda and Hyundai, 600 or more under invoice in both cases. Service always does job right, on time, and stands completely behind repairs - Jay in service is great Actually it was Jay that really sold me the Hyundai. Recommend seeing him if a Hyundai needs service. Cars always cleaned after service, for me look like new again. Putting another way I drive 40 miles to get service performed at Bemis. Will continue to be one of their customers!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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