Devan INFINITI of Fairfield

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 29, 2020

    Always a pleasant experience. Work always done right. Courteous and knowledgeable . I have purchased 14 infiniti automobiles from Devan Infiniti I wouldn't... buy anything else.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 2, 2020

    My car is a 11 years old with close to 180K and it is the only place I bring my car for service. Bill always take care of me and he couldn't be more... professional.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 19, 2017

    It was a pleasure dealing with devan Infiniti. I have bought many cars in my life and have had some horrible experiences with customer service but here... it was flawless. I felt welcomed there the minute I stepped in. They treated me like a friend instead of someone trying get get money from me. Unlike most dealers, I actually met and spoke to their used car manager and he made it clear that he would help me out the best he could and truly appreciated my business. I will definitely buy from there in the future and would recommend to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 6, 2017

    Have been going to Devan Infiniti since my brother and I bought our EX35s there in 2009. I have always been impressed with the quality of the service... provided. They have been quite fair with their prices and the quality of the work is top-notch, Bill and Chris in service are great and know their stuff. Highly recommended.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    June 30, 2015

    I went to the dealership to get quoted for a used q60 that they had in inventory and never heard from them. They barely let me test drive the car. I went... a second time to test drive it and they did not let me drive it and told me I was going to burn their gas!!!! Not helpful at all. The manager is very rude. I really had an awful experience and I won't recommend shopping at this dealership. If you want a better experience I recommend going to another infiniti dealership of the area.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2013

    Honest, caring, respectful and the best dealer around. I have been going to this dealership for over a year and the amazing service has never changed.... They take the time to explain services without pressuring you to do it there. I would buy an Infiniti just to come to this dealership. Simply the best!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    December 7, 2012

    Took our G37x for Devan Infinity forrepair. Still waiting for car after 1 month. It will probably take two months. They do not return calls. No support... for customers. Be aware when dealing with them.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 13, 2012

    I bought a used Infiniti from another dealership. I wanted an extra key and only Infiniti can do it. On the car faxe for my vehicle the previous owner... always brought it here. So I called all of the Infiniti dealerships in the area for pricing n Devan was the best. I brought my car there and told them I wanted the key as well as a few problems I noticed. The fixed a bunch of stuff under the factory warranty and washed my car inside and out!!! The also sell a package free oil change for the entire time you own the car for 200!!!! I mean come on how can you beat that!!!! I love this place!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?