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Auto Haus on Velp

(1,141 reviews)
Visit Auto Haus on Velp
Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Awesome dealership. Made care buying very easy

Bradley the owner of the Auto Haus went out of his way to make my buying experience easy, and pleasant. He took care of financing as well as finding the vehicle that was right for me. And made it all very easy. I highly recommend the Auto Haus. They went above and beyond all expectations. Than you Bradley and the Auto Haus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Michael! We are in the Relationship Business and are always Happy to Help!! Have a Great Day and Enjoy your Truck Bradley "Your car Dealer for LIFE!"

Poor Service

Was very interested in making a purchase in the near future. Was speaking to Bradley via email when he stopped responding to emails completely. A whole week has passed and still no reply after sending yet another email. Yes I could make the 3 hour drive there but with service like this, why bother!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sorry for the hiccup. I have looked at all spam and junk folders and don't have anything that is incomplete. I'm in the business to sell cars and would always take care of a customer. I'm still happy to help simply email Bradley@autohausonvelp.com and cc Jeana@autohausonvelp.com and we are sure to get it. If you don't receive a repond within 24 hours please call me at 920-499-7872 option 1 Thanks

Great Service, Wouldn't go anywhere else!

My car broke down and I needed a new one and so my friend recommended me to them. I was skeptical at first, but I had no idea at how friendly both Justin and Bradley could be. They worked with me and helped me pick out a car that I enjoyed! I will be going back to there again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Zack We are Always Happy to Help Enjoy Bradley, Justin and Jeana "Your Car Dealer for LIFE!!"

The Golden Rule of Service

Bradley, the owner of Auto Haus, made my purchase of a car a fun experience. He follows the Golden Rule: Treat others how you want to be treated. He listened to what I was looking for in a vehicle, then offered excellent advice--and stayed within my budget (which is rare in car sales!). I love his motto and he will be my car dealer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I Love Win Wins Thank You! Thank You! for the kind words

auto haus review

Excellent customer service. Everything was pretty much straight up and honest. Had my vehicle inspected by a very well trusted local auto repair shop, and it was clean. I have turned down several potential purchases based on their inspection from other dealers. Never had the impression that they were anything but straight up and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our Number one Value is "Integrity" Enjoy your New to You New Car.

Amazing Experience

I recently purchased my second vehicle from Bradley and Jeana at Auto Haus. They do a wonderful job and made my whole experience easy and painless. I left feeling like all of my questions were answered and very comfortable with my choice and will always be back! I should probably add that everyone there is extremely knowledgeable including the mechanics. I enjoyed my experience and highly recommend checking out Auto Haus to anyone that is car shopping. Overall great place to do business with!! Thanks Auto Haus!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We Love Love Love what we do Libbi Thank You So much for the nice compliment. Enjoy your "New to You" Fabulous New Car!!!

Ausmins Car Buying Experience

Bradley really does want to be your car dealer for life! For years I heard this statement but now I have been blessed with the best car buying experience! The team at Auto Haus worked fluidly to deliver the greatest results. There really is a dealership that cares about getting you into your new ride...Auto Haus on Velp!! I will definitely be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Bill! and Thank you for the many referrals. We love making dreams come to reality. Have a Great Day!! Sincerely Your Car Dealer For Life!

2008 Jeep Grand Cherokee

I drove all the way from Iowa to get my Jeep Grand Cherokee. The first time I spoke with Bradley he was at home and on his cell and he made it seem like I was a family friend calling to check in. The biggest word I think of is 'comfortability' when bought my Jeep. It's scary sometimes making a big purchase, but they made it easy and comfortable for me. I highly recommend going through the Auto Haus if you're in the market for a new car. They made it easy and seamless for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the compliment Dean. When you run a business with Integrity it pays off ten fold!! Integrity Quality Respect Real and Fun are some of the qualities you can expect from myself and my team at the Auto Haus

New car

All I can say is these guys go above and beyond for their customers, Made the buying experience very easy. Walked in as a customer and now I found the only place in Green Bay I will get a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Jason!!! Have a Great Day and keep sending your friends Sincerely Your Car Dealer for Life!!!

Awesome experience

Staff was extremely friendly and found us the perfect vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Awesome what a Great Description! and its even more fun as an action. We take care of our customers and in turn our customers take care of us!! Win Win!!