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Reviews

Average Ratings

4.8
268 lifetime reviews.
  • Excellent place to buy and service my Tundra

    Painless buying experience 5 years ago and have had my Tundra serviced by Byers ever since. Great buying experience and my Tundra is always in ex...

    Dealer Response

    Thanks for the review, David! We appreciate your support and are glad we continue to provide an excellent experience!


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    Painless buying experience 5 years ago and have had my Tundra serviced by Byers ever since. Great buying experience and my Tundra is always in excellent condition.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the review, David! We appreciate your support and are glad we continue to provide an excellent experience!


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  • Really good dealership

    Really good dealership! Everything moves quick and smooth.

    Dealer Response

    Thank you very much for choosing Byers Toyota, Tom! We are glad to hear you had a fantastic experience!


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    Really good dealership! Everything moves quick and smooth.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for choosing Byers Toyota, Tom! We are glad to hear you had a fantastic experience!


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  • Easy Purchase

    Emailed what car I wanted to test drive, received a call from Byers within the hour. They asked me a few questions.ie... what package was I wantin...

    Dealer Response

    We are glad to hear we could provide a great experience for you Deb! We work very hard to provide that type of customer service and we are glad yo...


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    Emailed what car I wanted to test drive, received a call from Byers within the hour. They asked me a few questions.ie... what package was I wanting to test drive, did color matter, what time I wanted to come in. They had the exact car I asked for pulled up and waiting on me. Now I would except this type of treatment with a purchasing new 100K car, but I was buying a used Toyota Corolla. There was not a hassle when it came time to talk money and purchasing the car. We have purchased many vehicles over the years. The last two we have purchased from Byers Toyota in Delaware, Ohio, for the excellent service and sales.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are glad to hear we could provide a great experience for you Deb! We work very hard to provide that type of customer service and we are glad you were able to experience it first hand! We hope you love your new Toyota Corolla! Thank you for choosing Byers Toyota!


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  • Good service - too much up-selling

    As usual, good service from Toyota. Routine oil change, and asked them to check alignment which ended up being pretty out in several measurements...

    Dealer Response

    We are always proud to provide proper Toyota Service! It appears we did make the mistake in thinking your vehicle was 4-wheel drive, our apologies...


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    As usual, good service from Toyota. Routine oil change, and asked them to check alignment which ended up being pretty out in several measurements. Usually a quick in and out, but I was a little perturbed when the guy suggested "decarbing" for $150 dollars, and then a 4-wheel-drive service of "all three differentials" IT'S A TWO-WHEEL DRIVE! After those two no's, it was then $150 recommended rear diff. service and then $150 spark if change. After the $170 I already spent on stuff that needed done, and him recommending $600 more, maybe I need to ask if a Toyota is somethimg good to own. I will definitely re-think getting dealer service next time.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are always proud to provide proper Toyota Service! It appears we did make the mistake in thinking your vehicle was 4-wheel drive, our apologies! Your vehicle did still have service required on your rear differential, just something to keep in mind. If you have any questions we'd be happy to help, you can email me at jwarvel@byersauto.com. Thank you for choosing Byers Toyota and we look forward to hearing from you soon!


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  • Alwyays a pleasureable experience

    When I come to Byers for service all personal are simply wonderful. They take the time to explain why things need to be doneis so appreciated. I...

    Dealer Response

    Thank you so much for the review and support, we always love hearing back from our customers! Please let us know if there is anything more we can ...


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    When I come to Byers for service all personal are simply wonderful. They take the time to explain why things need to be doneis so appreciated. I can't imagine taking my car anywhere else for servicing then this dealership. Thanks go all who make my visits very pleasant. Daniel D. Hursey

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for the review and support, we always love hearing back from our customers! Please let us know if there is anything more we can do to help!


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  • Prius 115000 service at Byers Toyota

    Excellent service all the way from the service desk greeting to final delivery. The mechanic was even diligent enough to notice a screw in my tire...

    Dealer Response

    Glad to hear you had a great experience, and we are more than happy to help keep you and your Prius safe! Thank you for choosing Byers Toyota!


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    Excellent service all the way from the service desk greeting to final delivery. The mechanic was even diligent enough to notice a screw in my tire. Gone unnoticed I would have had a flat tire and added worry and inconvenience. Thanks to all the staff at Byers Toyota for keeping my 2007 Prius running strong and safe.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Glad to hear you had a great experience, and we are more than happy to help keep you and your Prius safe! Thank you for choosing Byers Toyota!


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  • Byers Toyota

    They gave me great customer service and took care of my Toyota

    Dealer Response

    Carrie, Thank you for the positive feedback, we greatly appreciate your support! Please let us know if there is anything more we can do to help!...


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    They gave me great customer service and took care of my Toyota

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Carrie, Thank you for the positive feedback, we greatly appreciate your support! Please let us know if there is anything more we can do to help! Thank you for choosing Byers Toyota!


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  • Excellent Experience

    I always feel that everyone at this dealership cares about customer service and goes the extra mile to make sure that the service (both buying and...

    Dealer Response

    Thank you so much for choosing Byers Toyota! We greatly appreciate your continued support and we look forward to working with you more in the futu...


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    I always feel that everyone at this dealership cares about customer service and goes the extra mile to make sure that the service (both buying and maintenance) is excellent. This is the 2nd car I have purchased from them in 2 y ears and I would not hesitate to buy another from them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for choosing Byers Toyota! We greatly appreciate your continued support and we look forward to working with you more in the future! Please let us know if there is ever anything more we can do to help!


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  • Car Repaired

    These guys are honestly something special. They fixed my car for an extremely cheap rate, with no questions asked- definitely reliable.

    Dealer Response

    Thank you for choosing Byers Toyota, we greatly appreciate your support!


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    These guys are honestly something special. They fixed my car for an extremely cheap rate, with no questions asked- definitely reliable.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for choosing Byers Toyota, we greatly appreciate your support!


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  • Service call

    I am always treated well by everyone at your dealership when I'm there for anything.

    Dealer Response

    Thank you for continuing to choose Byers Toyota!


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    I am always treated well by everyone at your dealership when I'm there for anything.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for continuing to choose Byers Toyota!


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