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Airport Marina Honda

(443 reviews)

Reviews

(443 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Airport Marina Honda from DealerRater.

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Great Sales and Service

We loved working with Lorenzo. He was so thorough and so friendly. He works hard to make sure that the customer is well taken care of. He listens to what you want and is in no way pushy which can be a negative when buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we loved reading this review! Happy customers are our aim, and it appears Lorenzo really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Airport Marina Honda Team

Gran servicio y limpieza

Excelente atención ,limpieza nos dieron confianza seguridad nos hicieron sentir como en familia fue excelente mi experiencia yo los recomiendo ampliamente quede muy satisfecha con la atención y el servicio muchas gracias

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Muchas gracias, que tenga un día exelente! Sinceramente, The Airport Marina Honda Team

Excellent, friendly service

Excellent service, friendly knowledgeable personable, delivered that was promised, good price. Clean facilities, convenient location of the dealership, attention to details, very intelligent and pleasant sales adviser

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jacob, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Airport Marina Honda Team

Great service

My Service Man- Lyle Ota is the best. Always courteous, informative and knowledgeable.Very timely in keeping me updated with the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Airport Marina Honda Team

Honda Civic Happy Owner

The staff was friendly, knowledgeable and efficient!!! Martha was awesome, she exceeded my expectations. Didn't think of going anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Airport Marina Honda Team

2019 Honda Accord purchase

The salesman Fidel was very easy to work with. Very attentive, patient, and did not pressure anything regarding the car. Fidel made the experience a lot easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your fantastic review was awesome to read! Congratulations on your new car. We are happy Fidel provided you with pressure-free, efficient and well-informed customer service. Sincerely, The Airport Marina Honda Team

Great purchase, awesome car as always

Frank was excellent in providing knowledgeable information leading us to feeling super confident with our purchase. We had a very positive visit and everything went smoothly. Frank even called to check on us and the car. Very pleased with our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to hear that Frank took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Airport Marina Honda Team

Went the extra mile to secure the exact car wanted

We discovered that the model the dealer had in stock had many options we did not want. So, they went out and found the car without all the fancy options that we didn't want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Airport Marina Honda Team

Amazing service

The environment was very friendly and Dan helped me a lot. Dan and Ali gave me the best offers to buy. I'm very happy. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback, Mahdi. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Airport Marina Honda Team

Excellent customer service

I’m a Honda customer for 20 years. I’m a disabled person and this dealership not only treated me with dignity and respect they accommodate me with my needs. I needed a running board placed on my new CRV. Ali sales manager was amazing he made sure the sale and the running board was done all the same day. Terry, showed me everything I needed. He is very knowledgeable. He also drove my new car to the shop so I can get my special needs taken care off. The general manager made sure I was happy. Due to last minute issues in the car I bought he checked it for me and gave me a different car. Danielle the service manger worked so hard to place the running board for me than take it out and place it in the second car I end up with. She is outstanding. She made sure to check the car with me and with Terry. This dealership got my business from that day on while my previous dealership I deleted with for 20 years lost my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Airport Marina Honda Team