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See you soon!!!!!","emailTxt":"kneal@bobrichards.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/6becafcf465d.jpg","drDealerId":35333,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1512086400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":236644,"firstName":"Desiree","lastName":"Grayson","titleText":"Service Advisor","shortBioText":"Desiree has been a Service Advisor for many years here at Bob Richards and will always greet you with a smile and help you with all of your service needs.","emailTxt":"dgrayson@bobrichardstoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/3d2f7b27b041.jpg","drDealerId":35333,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":354813,"personPtyId":39599711,"firstName":"Beverly","lastName":"Duhon","titleText":"Sales and leasing Specialist","shortBioText":"In the 3 years I've been working with car buyers, I have truly enjoyed being able to help each person get their dream vehicle that's safe and affordable. My goal is provide a low pressure experience that each person enjoys. I love bringing joy and security into what's typically a stressful situation. In my spare time, I enjoy ministering, watching movies and go bowling as often as I can.","emailTxt":"bduhon@bobrichardstoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/7f7e06a25918.jpg","drDealerId":35333,"industryStartDtUtc":"1438387200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":236640,"firstName":"Carl","lastName":"Reed","titleText":"Assistant Service Manager","shortBioText":"Carl has been a Toyota Service advisor for many years and is happy to assist you with all of your service needs.","emailTxt":"creed@bobrichardstoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":78,"imageUrl":"https://cdn-user.dealerrater.com/images/a40c804acdf2.jpg","drDealerId":35333,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":236638,"personPtyId":39594546,"firstName":"Brad","lastName":"McDuffie","titleText":"Finance Director","emailTxt":"bmcduffie@bobrichardstoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/12c75f27bbe8.jpg","drDealerId":35333,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":236621,"personPtyId":39980072,"firstName":"Matt","lastName":"Haley","titleText":"Customer Care Manager","emailTxt":"mhaley@bobrichardstoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/a6236d08db7f.jpg","drDealerId":35333,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":322178,"firstName":"Maria","lastName":"Mays","titleText":"Customer Care Manager","emailTxt":"mmays@bobrichardsnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/2b5b65ad32ea.jpg","drDealerId":35333,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":224094,"personPtyId":31159801,"firstName":"David","lastName":"Stahl","titleText":"Service Manager","shortBioText":"David is our Service manager here at Bob Richards Toyota, Be sure to ask for him and say hello when you are having your Service completed here.","emailTxt":"dstahl@bobrichardstoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/f6888263f52c.jpg","drDealerId":35333,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":394414,"firstName":"Brandon","lastName":"Johnson","titleText":"Sales and leasing Specialist","emailTxt":"bjohnson@bobrichardstoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/ec7e5c12fbea.jpg","drDealerId":35333,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":236651,"firstName":"Brian","lastName":"Wray","titleText":"Parts Manager","shortBioText":"Brian has been the Parts Manager here at Bob Richards Toyota for many years and looks forward to assisting our customers every day.","emailTxt":"bwray@bobrichardstoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/0b426c5f2df2.jpg","drDealerId":35333,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":236648,"firstName":"Crystal","lastName":"Grice","titleText":"Customer Service Representative","shortBioText":"Crystal is our \"Do it all\" person here in service, you may find her working as your cashier when you are in service or she may be helping out the Service advisors. 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Bob Richards Toyota of North Augusta

4.9 out of 5 (4.9) 534 reviews

Dealer on Cars.com since December 2009

Currently in stock!

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New Used Service

Today's Hours

Sales
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 6:30 AM - 6:00 PM
Tue 6:30 AM - 6:00 PM
Wed 6:30 AM - 6:00 PM
Thu 6:30 AM - 6:00 PM
Fri 6:30 AM - 6:00 PM
Sat 6:30 AM - 4:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
534 lifetime reviews. Includes reviews of Bob Richards Toyota of North Augusta from DealerRater.com
  • Awesome and efficient experience!
    May 24, 2017

    I purchased a new 2017 Toyota 4Runner at this dealership a few days ago. I was able to negotiate the deal over the phone, with a firm out the door nu...mber - and then drive down from Columbia to pick up the car the same day. Our experience was extremely friendly and efficient. We signed paperwork, bought some running boards from Dana in the parts department, and were on our way. Jose, Maria, Matt, and everyone else we dealt with were top notch. Thanks for making the end of a long car search a happy one!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Stress free buying experience!
    April 14, 2018

    Kelvin was so helpful. He was able to find exactly what I wanted at a fantastic price. No pressure tactics. I felt at ease throughout the whole pro...cess. Would definitely recommend him to anyone!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Bob Richards Toyota

    Congratulations on your new purchase. We want to thank you for sharing your experience with us and for giving our dealership a 5-star rating. Please l...et us know if you ever need anything in the future. Have a fantastic week.


    Employees Worked With
  • 4.6 out of 5
    New Toyota lease
    April 14, 2018

    We wanted the Inferno color so waited over a week before one came in! So-o worth waiting for!! Love this color! Friendly sales staff!

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Bob Richards Toyota

    First and foremost congratulations on your new purchase and for also taking the time to let us know about your wonderful experience. Please let us kno...w if you ever need anything in the future. Have a wonderful week!


    Employees Worked With
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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Bob Richards Toyota of North Augusta from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $19.95 and up*

    Oil, Filter Change

    $39.95 and up*

    Air Filter Replacement

    $27.53 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 261 Offers on 21 Models

About Our Dealership

Dealer on Cars.com since December 2009

Cross the river for an impeccable car shopping experience. At Bob Richards we strive to take care of our customers. We offer multiple lenders to get you the right deal and our service department handles all makes and models.. Cross the river and visit Bob Richards today!

"New Location, more Inventory....same Great customer service"

Top Reviewed Employees

Sales and leasing Specialist

Assistant Service Manager

Customer Care Manager

Customer Care Manager

Sales and leasing Specialist

Customer Service Representative

Customer Service Representative

Sales and Leasing Specialist

Internet Sales Specialist

Chief Operating Officer

Executive Assistant to the COO

Inventory Manager

Systems Administrator

Customer Care Manager

General Manager

Bob Richards Toyota of North Augusta
5512 Jefferson Davis Hwy North Augusta, SC 29842
New (888) 236-7974
Used (803) 265-4737
Service (877) 327-5193
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