Bob Richards Toyota of North Augusta

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Reviews

Average Ratings

4.8
343 lifetime reviews. Includes reviews of Bob Richards Toyota of North Augusta from DealerRater.com
  • Awesome buying experience

    Wanted to potentially trade my 2010 model in for a later model. I went in think they wouldn't be able to put the deal together but I was wrong. Te...


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    Wanted to potentially trade my 2010 model in for a later model. I went in think they wouldn't be able to put the deal together but I was wrong. Terry, Andy, Joel, Wayne, Sonny and Joseph were awesome to work with. The entire transaction was quick and too the point. The facility was clean and top notch. I definitely recommend Bob Richards Automotive Group.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Power Steering
    May 23, 2017

    Dealer had identified a leaking power steering hose during previous maintenance. I had seen no evidence of it. Saturday morning when the car was m...


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    Dealer had identified a leaking power steering hose during previous maintenance. I had seen no evidence of it. Saturday morning when the car was moved out of the garage there was a puddle on the floor. Took the car directly to the service department without an appointment. Crystal greeted me, had the problem I described checked out and then had it fixed within the hour. Now that's service! Thanks to her superb response to my problem, my wife is driving safely down the road again.

    Does recommend this dealer
    Came in for service or repair

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  • Upfront and ready to roll
    May 22, 2017

    Scotty and the rest of the staff handled me and my family with upfront and honest words and gave it to me straight. It was a pleasure to pick my n...


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    Scotty and the rest of the staff handled me and my family with upfront and honest words and gave it to me straight. It was a pleasure to pick my new truck up after 6 days (it was on route when they sold it to me).

    Does recommend this dealer

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  • Service for 2016 Rav 4 Ltd.
    May 19, 2017

    I am very satisfied with this dealership. I have owned two Toyotas, both have been serviced at Bob Richards. Desiree has assisted me in the past w...


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    I am very satisfied with this dealership. I have owned two Toyotas, both have been serviced at Bob Richards. Desiree has assisted me in the past with my Avalon & now with my new Rav 4 Ltd. she even assisted me in connecting my Phone with my vehicle's blue tooth. Everyone at the dealership has been both helpful & professional.

    Does recommend this dealer
    Came in for service or repair

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  • Always good service
    May 19, 2017

    Crystal always does a great job. She double checks to make sure she knows what you want done and then follows up to tell you exactly what was done...


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    Crystal always does a great job. She double checks to make sure she knows what you want done and then follows up to tell you exactly what was done and what the outcome was.

    Does recommend this dealer
    Came in for service or repair

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  • The sincerity of the the service manager in caring for me .
    May 17, 2017

    It meant the world to me to have the service done to my vehicle in the time frame I had to go by. I felt the prices charged were fair and I left t...


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    It meant the world to me to have the service done to my vehicle in the time frame I had to go by. I felt the prices charged were fair and I left there happy happy.

    Does recommend this dealer
    Came in for service or repair

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  • Friendly and very helpful.
    May 16, 2017

    Due to our personal situation, we required that the vehicle be delivered to our home. Salesman was right on top of the situation, kept us informed...


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    Due to our personal situation, we required that the vehicle be delivered to our home. Salesman was right on top of the situation, kept us informed about the expected delivery and personally drove the car to our home where we spent some quality time discussing specifics about the new car.

    Does recommend this dealer

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  • great experience
    May 16, 2017

    I had a great experience in trading my car at Bob Richards Toyota. Gopi was very knowledgable about his product. He was friendly and attentive . T...


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    I had a great experience in trading my car at Bob Richards Toyota. Gopi was very knowledgable about his product. He was friendly and attentive . Thank you for a great experience.

    Does recommend this dealer

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  • Excellent???
    May 12, 2017

    Many dealerships do not have the customers best interest at heart, this dealership does! I am a long time return Customer. Thumbs up for sure.


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    Many dealerships do not have the customers best interest at heart, this dealership does! I am a long time return Customer. Thumbs up for sure.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent Dealership Service
    May 10, 2017

    Vehicle was due a schedule maintenance. Called and got an appointment within two hours. Doug greeted me, answered all my concerns and wrote up the...


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    Vehicle was due a schedule maintenance. Called and got an appointment within two hours. Doug greeted me, answered all my concerns and wrote up the work order. Within an hour I was on my way with everything taken care of. Superb experience! I'll be back.

    Does recommend this dealer
    Came in for service or repair

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