Reviews
My sales consultant Mr. King was very helpful
Excellent service and a very friendly staff, I will be back again in the future, Mr. King was very helpful friendly he answers all my questions
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My Experience
Excellent would recommend great service and very knowledgeable nice people worked very hard to make a deal happen will tell others about my Experience thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful!
My car wouldn’t start at lunch... security got my car started .... I called Bob Richards and they said I could bring it right after work.... I showed up and Megan took care of me right away!! I’ve always had a positive experience ! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding Service
I took my car in for service and received outstanding service. Everyone was very professional and friendly. Service was done in a reasonable amount of time and even got a car wash.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change / tire rotation
Desiree’s does a wonderful job! It is a pleasure to work with her. Service technicians are always very professional as well. I highly recommend Bob Richards service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Looking for a new car? You’ve found your place!
I went in for service and walked the lot just browsing while I waited. I was approached by Re who was not pushy, and very engaging. She listened to my needs and only showed me what I told her I was looking for. Usually a car buying experience is frustrating and time consuming, but this was surprisingly simple. I knew what I wanted and feel Re and the entire VIP team (Kelvin, Re, Byron etc..) went above and beyond to explain the details and make sure I was informed before making my decision. I would highly recommend this dealership and team for a new or used car. Top Notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2019 Camry SE
Amanda is amazing great deal Everything was quick and easy in and out I was dealing with 4 different dealers and she gave me the best deal and treated me like a a friend not a paycheck
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service and new purchase
Any time I have had my car serviced it has been an easy, quick and pleasant experience. I just bought a new car and got just what I asked for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Walked away happy
I had alot of cost in repairing to fix my car. Over 1000 in repair. And they helped me finance a new car instead of repairing the old. Best experience I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Smlilly1
Excellent service with great customer service, salesman was very knowledgeable. Mike went over and above our expectations. I would definitely reccomend Bob Richards Toyota to anyone looking for a new/used automobile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
