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2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(843 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Miracle Toyota of North Augusta from DealerRater.

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My sales consultant Mr. King was very helpful

Excellent service and a very friendly staff, I will be back again in the future, Mr. King was very helpful friendly he answers all my questions

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My Experience

Excellent would recommend great service and very knowledgeable nice people worked very hard to make a deal happen will tell others about my Experience thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful!

My car wouldn’t start at lunch... security got my car started .... I called Bob Richards and they said I could bring it right after work.... I showed up and Megan took care of me right away!! I’ve always had a positive experience ! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding Service

I took my car in for service and received outstanding service. Everyone was very professional and friendly. Service was done in a reasonable amount of time and even got a car wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change / tire rotation

Desiree’s does a wonderful job! It is a pleasure to work with her. Service technicians are always very professional as well. I highly recommend Bob Richards service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Looking for a new car? You’ve found your place!

I went in for service and walked the lot just browsing while I waited. I was approached by Re who was not pushy, and very engaging. She listened to my needs and only showed me what I told her I was looking for. Usually a car buying experience is frustrating and time consuming, but this was surprisingly simple. I knew what I wanted and feel Re and the entire VIP team (Kelvin, Re, Byron etc..) went above and beyond to explain the details and make sure I was informed before making my decision. I would highly recommend this dealership and team for a new or used car. Top Notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2019 Camry SE

Amanda is amazing great deal Everything was quick and easy in and out I was dealing with 4 different dealers and she gave me the best deal and treated me like a a friend not a paycheck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service and new purchase

Any time I have had my car serviced it has been an easy, quick and pleasant experience. I just bought a new car and got just what I asked for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Walked away happy

I had alot of cost in repairing to fix my car. Over 1000 in repair. And they helped me finance a new car instead of repairing the old. Best experience I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Smlilly1

Excellent service with great customer service, salesman was very knowledgeable. Mike went over and above our expectations. I would definitely reccomend Bob Richards Toyota to anyone looking for a new/used automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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