Skip to main content
2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(843 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Miracle Toyota of North Augusta from DealerRater.

Want to share your experience with this dealership?

Write a review

Top notch!

This dealer gave me what I asked for without trying to sell me more than I needed. I was short of time and they accommodated my needs with great attitudes.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

new car purchase

Excellent experience.Josh,Michael,Antonio,and Desiree were all kind, helpful, patient and proficient.This has been my best buying experience, which in the past has been a drudgery.I highly recommend this team to anyone who wants to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Helpful and Frendly

Michael made me feel welcome . Listen to all that I had to say in order to get the best deal that would meet my needs.'

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome cust service

The dealership valued my time as a customer. Would have been able to complete my purchase in a little over an hour if I didn’t have to wait for my better half to get off from work. Excellent selection in vehicles I was looking for and management was straight forward and didn’t waste my time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very positive experience when buying a used car

Michael Arthur was my Sales Consultant and he was very helpful and patient while we looked at the truck I was interested in on a cold rainy day. I went back the second day which was a cold rainy day as well, and he was just as helpful. He looked out for my interest and had everything ready when I returned the third day to pick up the truck. I would highly recommend Mike to be the person you buy your next car from. Brad McDuffie made completing the paperwork painless and Josh Boykin was customer driven which added to the overall positive buying experience. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

My experience with Bob Richards Toyota was GREAT! Everyone that I had to deal with went above and beyond to satisfy my NEED for a new car. Thanks to the entire BOB Richards Toyota team!!! Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service excellence

I live in North Augusta and own two Toyota vehicles. I always take these cars to Bob Richards Toyota to Bob Richards Toyota at the Jefferson Davis Highway in N. Augusta, SC. By any measure of performance, excellence and customer hospitality, Bob Richards' beats out every other out there in SRA. I had been to other dealerships with my friends, nothing great as compared to BR's . The place and people are amazingly friendly, efficient, professional and honest. I love this service and will be their customer for life! God Bless Bob Richards Toyota! Bal Lokeshwar

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Department

The service department at Bob Richards Toyota is excellent. They are very helpful and understand that your time is important. The service representatives know there stuff. My wife and I have been using Bob Richards for nine years and wouldn’t go anywhere else. Carl Reed is great and has the heart for caring for his customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very friendly

Very friendly staff, helped my wife and I with our new Tacoma purchase. Worked with mike Arthur and brad Mcduffie. Would definitely recommend to friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellant

Courteous and professional, clean dealership, easy appointment making, great service hours. Great waiting area, knowledgeable staff, vehicle ready when said it would be, also checked and performed recall without being asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.