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Reviews

Average Ratings

4.9
893 lifetime reviews.
  • 2005 red Corvette

    While we did not purchase the vehicle, we were highly satisfied with their willingness to work with us for a price, consideration, and follow up a...

    Dealer Response

    Thank you so much for your support! Although we were unable to work out a deal it means a great deal to hear such kind words from you! We wish you...


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    While we did not purchase the vehicle, we were highly satisfied with their willingness to work with us for a price, consideration, and follow up after our visit. Long story short, we waited too long to make up our minds on the purchase, and meanwhile, it sold. Should you be in the market for a vehicle, new or used, we would deffinately recommend this dealership. We spoke with several people at the dealership, from sales staff right up to management, and all were extreamly informed of their car, as well as our "comfort" level in possibly making this purchase. While keeping up good communication, not one of them came across as pushy or pressuring us to make a decision. We've bought from many dealerships over the years, and this one gets a 10 in our book!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much for your support! Although we were unable to work out a deal it means a great deal to hear such kind words from you! We wish you the best with your new vehicle search, just be sure to keep us in mind! Thank you again! The Byers Volvo Cars Team


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  • Great seamless buying experience at Byer's!

    I just purchased a 2017 XC60 and my salesperson went out of his way to locate my car at a port on the coast that had not been driven. ie-I do not...

    Dealer Response

    Thank you so much for sharing your experience, Joe! We are glad to hear you had a wonderful time with Byers Volvo Cars, and we greatly appreciate ...


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    I just purchased a 2017 XC60 and my salesperson went out of his way to locate my car at a port on the coast that had not been driven. ie-I do not buy cars test driven and only buy new cars with less than 20 miles on the odometer. (I am VERY picky.) Byer's Volvo, in my humble opinion, sets the bar so high, I cannot see any way possible the "other guys in Columbus" can compete with them. Byer's pricing is fair, they do not let every call go to voicemail, email is returned promptly, et. al. Many of us have heard-it is the PEOPLE who make an organization successful-and Byer's is the perfect example of this type of business. All the best, Joe Morgan

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing your experience, Joe! We are glad to hear you had a wonderful time with Byers Volvo Cars, and we greatly appreciate your support! We hope you love your new XC60!


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  • New car purchase

    We had been looking for a new car or sometime, at several different dealers. We ended up at Byers and worked closely with Marius who was extremely...

    Dealer Response

    Bill and Karla, We are happy to hear you had such a great experience, we greatly appreciate your review and support! Please let us know if there...


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    We had been looking for a new car or sometime, at several different dealers. We ended up at Byers and worked closely with Marius who was extremely patient, thoughtful and helpful. We had a specific car in mind and Marius found us one and had it at the dealership for us, ready to go in the matter of days. He was a great sales associate, an asset tomByers and I would recommend him to anyone who's looking for a new car. The only negative experience I had was the high pressure to purchase extended warranty insurance, (which was not on Marius).

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bill and Karla, We are happy to hear you had such a great experience, we greatly appreciate your review and support! Please let us know if there is anything else we can do to help! We look forward to seeing you again soon!


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  • Outstanding Customer Service!

    Request Michael Aronov as your Sales Associate! He is knowledgeable on every vehicle on their lot. He will help match you to the perfect vehicle f...

    Dealer Response

    CONGRATULATIONS! Thank you so much for the kind words, we are glad to hear you had such an excellent experience! Please let us know if there is an...


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    Request Michael Aronov as your Sales Associate! He is knowledgeable on every vehicle on their lot. He will help match you to the perfect vehicle for your needs and budget. He will also make you feel welcome as his hospitality and customer service are world-class! I have only wonderful things to say about the staff at Byer's Volvo in Columbus, Ohio. They really went to work for me! I had an appointment with Michael at 9:30 am, and I drove out of the parking lot at 12:30 pm in my new vehicle. I was happy as a lark! They gave me a fair price on my trade-in, and they did absolutely everything they could to help drive away with the lowest possible monthly payment. After you request Michael as your Sales Associate, make sure you ask for Ralph Marcum to work on your financing. He really made things happen for me! Thank you to the Byer's Volvo team- you took the pain out of the vehicle shopping and purchasing experience!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    CONGRATULATIONS! Thank you so much for the kind words, we are glad to hear you had such an excellent experience! Please let us know if there is anything else we can do to help! Enjoy the roads, and thank you for choosing Byers Volvo!


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  • Byers is the Best in Friendliness and Professional

    Mark & Dustin really were great in helping decide on new vehicle. Dustin was great in explaining all the features of the car and I felt confident ...

    Dealer Response

    Thank you so much for the support, Kathy! We hope you're loving your new vehicle!


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    Mark & Dustin really were great in helping decide on new vehicle. Dustin was great in explaining all the features of the car and I felt confident if I have any further questions he will be there to help. David was great in helping with the finance part of the process. The entire Byers Volvo team always goes above and beyond.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the support, Kathy! We hope you're loving your new vehicle!


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  • Sales GREAT...Service....Not so much.

    They bent over backwards to get me into a vehicle. True pro. But when something went wrong...things went downhill fast.

    Dealer Response

    Eric sorry to hear we are not starting on the right foot. I do not have your last name to follow up with you. Please contact Tom Beard to make t...


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    They bent over backwards to get me into a vehicle. True pro. But when something went wrong...things went downhill fast.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Eric sorry to hear we are not starting on the right foot. I do not have your last name to follow up with you. Please contact Tom Beard to make this situation turn around 614 864-0780 Thank You


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  • Great Experience

    Marius made buying our new Volvo an easy and enjoyable experience. He was very prompt in his communications and made everything very clear. I li...

    Dealer Response

    So happy we were able to make the process as easy as possibly. Marius makes this possible.. Thanks Again


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    Marius made buying our new Volvo an easy and enjoyable experience. He was very prompt in his communications and made everything very clear. I live over 2 hours away, and would definitely return to this dealer in the future. The financing was quick and effortless with David. He had all the paperwork ready to go when I arrived.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    So happy we were able to make the process as easy as possibly. Marius makes this possible.. Thanks Again


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  • Exemplary Customer Service

    First off Dustin Styler was the most responsive person I've ever dealt with when purchasing a vehicle. He was also very knowledgeable and easy to ...

    Dealer Response

    Thank you! We can not agree more with your opinion of Dustin. He is a true professional in his trait. Thank you for your comments and for revie...


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    First off Dustin Styler was the most responsive person I've ever dealt with when purchasing a vehicle. He was also very knowledgeable and easy to work with. He answers emails so quickly and even on his days off, how great is that ?! I purchased a preowned Volvo XC90 and the buying experience was exceptional. There were a few issues that we requested to be examined and considered and all were resolved to our satisfaction. Their service representatives were also very professional and took their time to discuss and find answers to my concerns. I will be happy to return in the future.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you! We can not agree more with your opinion of Dustin. He is a true professional in his trait. Thank you for your comments and for reviewing us.


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  • Outstanding Experience

    Outstanding selection and purchase experience. Today, I purchased my 4th Volvo This was my 1st purchase at Byers and far and away the best car p...

    Dealer Response

    Thank you Dee!!! Glad you are loving your new XC90!! We will be here for the next one


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    Outstanding selection and purchase experience. Today, I purchased my 4th Volvo This was my 1st purchase at Byers and far and away the best car purchase experience. The experience was well worth the short drive, from Cincinnati, to Columbus. Marius was informative, thorough and very professional. I simply cannot imagine how the experience could have been better. Thank you Marius, Mark and Ralph. I love my 2017 EC90!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Dee!!! Glad you are loving your new XC90!! We will be here for the next one


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  • Generally a positive buying experience.

    We purchased a new Volvo and the buying experience was very good. Delivery of the vehicle was only so-so due to our salesman being new to Volvo an...

    Dealer Response

    Thank you for the feedback. I was able to identify the associate you worked with and we are re-training him on the fine points of the Volvo Xc90....


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    We purchased a new Volvo and the buying experience was very good. Delivery of the vehicle was only so-so due to our salesman being new to Volvo and not well-versed on operating much of the technology. That said the assistance he got was able to orient us to the car's features and functions. We were very satisfied with the general manager and finance associate.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback. I was able to identify the associate you worked with and we are re-training him on the fine points of the Volvo Xc90. Without this feedback we cannot get better. Thank you!


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