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Reviews

Average Ratings

4.8
268 lifetime reviews. Includes reviews from DealerRater.com
  • Quality Buying Experience

    Bill Brienza provides a pleasant buying experience. He is friendly and knowledgeable. He can help you with New VWs or Used Subarus. We were the...


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    Bill Brienza provides a pleasant buying experience. He is friendly and knowledgeable. He can help you with New VWs or Used Subarus. We were there to buy a Subaru. Things went smoothly and we picked up our Forester within the week. The prices are a good value. Our first touch with the dealership was through our internet request. Tim McCutchan was the first contact and he was pleasant and pointed us in the right direction for what we were looking for. We would buy from Riverhead Bay again and would be happy to work with Bill again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Caring Dealership
    May 9, 2017

    GM Anthony Mauro is excellent. Knowledgeable, honest and caring..Been dealing with him for over 12 years, when he started as a salesman. He now ru...


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    GM Anthony Mauro is excellent. Knowledgeable, honest and caring..Been dealing with him for over 12 years, when he started as a salesman. He now runs the whole dealership. He's always helpful.

    Does recommend this dealer
    Came in for service or repair

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  • Great Overall Experiencd
    March 16, 2017

    I would like to thank Bill in Sales and Mike in finance for a very pleasant experience. They were extremely honest and helpful. I highly recommend...


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    I would like to thank Bill in Sales and Mike in finance for a very pleasant experience. They were extremely honest and helpful. I highly recommend this VW dealer. Thanks guys,we love the Tiguan!!

    Does recommend this dealer

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  • I love Michele!
    February 7, 2017

    Michele is so friendly and always so helpful. Today I went in to pick up my new license plate covers. I asked Michele how much to put them on she ...


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    Michele is so friendly and always so helpful. Today I went in to pick up my new license plate covers. I asked Michele how much to put them on she said pull right around and I'll do it for you! She's amazing!

    Does recommend this dealer
    Came in for service or repair

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  • Excellence on Display
    February 2, 2017

    The only reason why Volkswagen kept me as a customer after the whole "Dieselgate" issue is Joe Passalacqua at Riverhead Bay. When VW had announced...


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    The only reason why Volkswagen kept me as a customer after the whole "Dieselgate" issue is Joe Passalacqua at Riverhead Bay. When VW had announced that they will probably be buying back cars, I went down to Riverhead Bay to see what was out there. I hadn't walked onto the sales floor there in over a year, and Joe greeted me by name. That's something special. It was a difficult search finding me the car I wanted as it had to have a very specific set of features, and Joe did his absolute best to help. He was able to find me what I wanted and at a fair price. His follow-up calls and letters were greatly appreciated. I highly recommend you go see him if you are looking for someone who is knowledgeable, personable, and patient. Additionally, kudos to the service staff here, including Michele and Jessica. After buying a car, they will truly take care of you for the rest of the way. Courteous, professional, and friendly. I've never had any issues after work being done: the tech staff is top notch.

    Does recommend this dealer

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  • Great Experience
    January 29, 2017

    My 2013 VW Passat SEL diesel was part of the emissions scandal. I loved my car and decided to purchase another. After going to a local VW dealer...


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    My 2013 VW Passat SEL diesel was part of the emissions scandal. I loved my car and decided to purchase another. After going to a local VW dealer then where I purchased my car I gave Riverhead Bay Motors a call. I spoke with Bill Brienza on the phone and I liked what he said. I took a drive out and he got me the car I wanted and couldn't have been more helpful and accommodating . I'm so happy with my purchase - a 2017 white Passat SEL - thank you

    Does recommend this dealer

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  • Great experience
    January 24, 2017

    I took the offer from vw to buy back my tdi. Riverhead beat the price of the replacement Jetta I was looking to buy at another dealer buy almost $...


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    I took the offer from vw to buy back my tdi. Riverhead beat the price of the replacement Jetta I was looking to buy at another dealer buy almost $1000. My salesman Bill was excellent and the whole processes of buying went very quick and was everthing was straight forward. I will highly recommend anyone looking for a new car to come see Bill and Riverhead bay VW.

    Does recommend this dealer

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  • had a great experience buying a new car here
    January 5, 2017

    I recently bought a car here and had a great experience, unlike in other dealerships (to be fair, not all on the island) where I'd been confronted...


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    I recently bought a car here and had a great experience, unlike in other dealerships (to be fair, not all on the island) where I'd been confronted with a lot of aggressive & annoying sales tactics. This was nothing like that. My salesperson was Ed McGarr and he was extremely low-key and patient with me, even though I asked a lot of questions--I really liked the fact that he had a background in fraud prevention and was comfortable with me checking out some of the numbers. (He was also willing to help with some special circumstances my husband & I had.) Everything just went incredibly smoothly. The finance manager was great too, even though I seem to have forgotten his name temporarily (I know where to get it, it's out in the car, it's just a bit too cold at the moment for me to go out & check!). I may have benefited from the fact that I was buying my car, a Legacy, in December, a time that didn't seem incredibly busy for Subaru dealers in my area, who all seemed to be waiting for the 2017 Impreza to come in, but still, I found their low-pressure and reasonable approach quite refreshing.

    Does recommend this dealer

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  • had a great low-pressure buying experience

    I recently bought a car here and had a great experience, unlike in other dealerships (to be fair, not all on the island) where I'd been confronted...


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    I recently bought a car here and had a great experience, unlike in other dealerships (to be fair, not all on the island) where I'd been confronted with a lot of aggressive & annoying sales tactics. This was nothing like that. My salesperson was Ed McGarr and he was extremely low-key and patient with me, even though I asked a lot of questions--I really liked the fact that he had a background in fraud prevention and was comfortable with me checking out some of the numbers. (He was also willing to help with some special circumstances my husband & I had.) Everything just went incredibly smoothly. The finance manager was great too, even though I seem to have forgotten his name temporarily (I know where to get it, it's out in the car, it's just a bit too cold at the moment for me to go out & check!). I may have benefited from the fact that I was buying my car, a Legacy, in December, a time that didn't seem incredibly busy for Subaru dealers in my area, who all seemed to be waiting for the 2017 Impreza to come in, but still, I found their low-pressure and reasonable approach quite refreshing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent car leasing experience
    December 29, 2016

    Bill Brienza is an absolute professional. He was friendly, but not overbearing, got right to the point and helped me get the best deal with no pre...


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    Bill Brienza is an absolute professional. He was friendly, but not overbearing, got right to the point and helped me get the best deal with no pressure. I would highly recommend dealing with Bill Brienza and no one else at the Volkswagen dealership in Riverhead.

    Does recommend this dealer

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