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Reviews

Average Ratings

4.7
30 lifetime reviews.
  • Excellent buying experience

    The guys at Merritt Island are fantastic! We have now purchased 5 vehicles in our family from Mark and Steve and Raul over the past six years. We ...


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    The guys at Merritt Island are fantastic! We have now purchased 5 vehicles in our family from Mark and Steve and Raul over the past six years. We highly recommend this dealership to everyone. They treat you well, give fair deals, have excellent cars. The entire buying experience is professional and well done. We check there website for the car we want, and find that it is also quite helpful. We have purchsed a starter car for our 16 year old and more high end cars for my wife and I. Absolutely a great place to buy a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Most pleasant buying experience

    My wife and I bought a nice 1 owner, low mileage Mazda 6 on Valentine's Day. We had been looking for a used car for some time, without much luck. ...


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    My wife and I bought a nice 1 owner, low mileage Mazda 6 on Valentine's Day. We had been looking for a used car for some time, without much luck. Gen-X provided one of the most stress free buying experiences we've had in a long time. There was no pressure, didn't try to up sell us to a more expensive vehicle, or push an extended warranty on us. Both Ron and Mike were awesome and made sure to fully explain everything throughout the buying process and met the terms we were looking for. They were very professional, personable, and polite, not a hint of condescension, unlike some other local dealers. Just last week we received an unexpected refund check for some of the tag/title fees. They didn't have to do that, we didn't know that anything was owed us. That just blew us away. We will be back when it is time to purchase another used vehicle. There attention to detail, when it comes to reconditioning the cars is second to none. Big thanks to the whole gang at Gen-X, we really did enjoy the buying experience and the car is great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • satisfaction

    I had a satisfying experience here with Patrick,Mike from Michigan,and Todd..I was treated respectfully and was able to negociate a lower price fo...


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    I had a satisfying experience here with Patrick,Mike from Michigan,and Todd..I was treated respectfully and was able to negociate a lower price for the Avalon. The closing was worry-free..I would purchase another vehicle here

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Gen-X team understand customer service...thank you

    I just purchased a 2011 Toyota Sequoia from Gen-X on Merritt Island and I am very pleased with the vehicle. Tony made the buying process comfortab...


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    I just purchased a 2011 Toyota Sequoia from Gen-X on Merritt Island and I am very pleased with the vehicle. Tony made the buying process comfortable and easy. What was most impressive was when I brought the car back a few days later with a couple of minor issues and Tony put me on to Rod who took care of them immediately. These people understand the meaning of customer service!!! Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding customer service and buying experience

    I wanted to buy a used car for my sister for Christmas. She's disabled and lives on a small income. I found exactly what I was looking for: an old...


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    I wanted to buy a used car for my sister for Christmas. She's disabled and lives on a small income. I found exactly what I was looking for: an older Toyota with low miles in great condition. I shopped with a friend who is a mechanic, who checked out the car for me. Time will tell whether any issues surface, but the fact that they offer a 4 month warranty is a big plus and influenced my buying decision. Todd Reed went more than the "extra mile" to make this happen and keep it a surprise until Christmas. He even delivered the car to my home and lent me a big red bow to put on the roof. Should I ever need a used car again, Gen X would be my first stop.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • nice car service a bust

    when i bought the car there were a few problems with it that the dealer promised to fix which they did two months later after a run around the dea...


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    when i bought the car there were a few problems with it that the dealer promised to fix which they did two months later after a run around the dealer did admit they had dropped the ball but that did not make my car buying experience any better. I regret coming to this dealer

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great people and awesome inventory

    Thanks Walt and Mike you guys rock !! THANKS FOR THE AWESOME RIDE


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    Thanks Walt and Mike you guys rock !! THANKS FOR THE AWESOME RIDE

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • the best dealership

    Absolutely LOVE this place! I had given up on having a nice vehicle! The entire staff from management, to Wayne to Kurt gave me an opportunity to ...


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    Absolutely LOVE this place! I had given up on having a nice vehicle! The entire staff from management, to Wayne to Kurt gave me an opportunity to start fresh and start over..... Amazing experience, amazing people! Customer for life!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A great car buying experience!

    I found my car online. They had a great price and I drove from Eustis to see the car. It was exactly as represented and I bought it. It was a very...


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    I found my car online. They had a great price and I drove from Eustis to see the car. It was exactly as represented and I bought it. It was a very pleasant experience and they were good people. I absolutely love my car too. I will be back when I need another.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A great place to do business!!!

    I have dealt with many car dealerships in my day.This company did exactly what they said, I never had to read between the lines. They were all str...


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    I have dealt with many car dealerships in my day.This company did exactly what they said, I never had to read between the lines. They were all straight forward and honest. This is hard to find these days. I will do business here again when I am in the market for another vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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