Reviews
Salesman Fred found my vehicle held the keys while I
Salesman Fred found my vehicle held the keys while I drove to dealership met me timely worked through the sale expeditiously. Got the car I wanted wasn't screwed with a market premium. The sales was completed at their most efficient time possible. There's a reason why they sell more vehicles than the rest of central Florida Toyota dealers. In a crappy time for buying vehicles they've adapted quite well. Thanks to the whole team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Winter Park
Service performed on 12 May 2022 was timely and
Service performed on 12 May 2022 was timely and efficient. The service advisor informed me of the problem with my 2016 Toyota and gave me a quote before was performed. Thanks to Oscar Luna.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is a valid review.
Yes
Excellent service advisors and excellent service always
Excellent service advisors and excellent service always provided!!! Ben Smith is fabulous!!! Thank you for the Great Team here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Paula, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!
Recibí una excelente atención por parte del Sr Alejandro
Recibí una excelente atención por parte del Sr Alejandro Bautista, se toma el tiempo de explicarte bien y recomendarte lo mejor el mantenimiento de tu vehículo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast service without the hassle.
Fast service without the hassle. I had a great experience with Junuel Tejada, the sales rep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
I had a good experience at Auto Nation Toyota dealership
I had a good experience at Auto Nation Toyota dealership every time while having my Toyota Camry service except this time. I have given four-star rating only due to excellent regard for service manager Stewart Burzee. He acknowledged the mistake made by service advisor and mechanic by not addressing battery terminal issue. Mr. Burzee was gracious to take care of this issue and that is why I gave four stars. Otherwise, I would have given only two stars. The following three stars refer to only Nick Riciqilano. For Mr. Burzee I give five stars.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Unauthorized charges.
Unauthorized charges. Service advisor did not listen to concerns and failed to notate issues correctly by activity listening.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.
Great experience and attention costumer service, 100%
Great experience and attention costumer service, 100% recommended, good service and They are willing to meet the customer's needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about AutoNation Toyota Winter Park! We are always more than happy to assist you if anything else comes up. Take care!
Service is great, my service rep is great, but as a
Service is great, my service rep is great, but as a dealer not too good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Good service over all .
Good service over all .. usually don’t have an issue but this most recent time I was stuck there for 2 hours (with an appointment for oil change) .. It would be better if they created 2 lines. Prioritizing appointments.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Sebi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.