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Reviews

Average Ratings

3.8
26 lifetime reviews.
  • Best Ford Dealership in the South

    I've bought 2 new cars from Benson and the experience was phenomenal!


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    I've bought 2 new cars from Benson and the experience was phenomenal!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Honest, Patient, & Informatitive

    I purchased a New 2016 Edge. This group of guys are amazing! I put them through the ringer with tons of questions I already had the answers to; I ...


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    I purchased a New 2016 Edge. This group of guys are amazing! I put them through the ringer with tons of questions I already had the answers to; I wanted to test their honesty and patients. They all exceeded my high expectations. Such kindness that I somewhat felt bad for being tough on them. Robert Peeples, Steven Raines, & Andy Peeples were all top notch. Such professionalism that so many businesses lack these days. I truly felt like the red carpet was rolled out each time I was there. If you want hardworking, honest guys to help you make your next car purchase Benson Ford of Easley is the place to go. I really can't say enough good things about my experience there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mustang Front End Alignment

    Took my 1986 Mustang into this dealership for a front end alignment after having installed new front tires a couple of days prior. I figured using...


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    Took my 1986 Mustang into this dealership for a front end alignment after having installed new front tires a couple of days prior. I figured using the Ford dealer, my car would be treated as would be expected. That was not the case. Tech went out to get my car to pull it into the shop. He couldn't keep his foot off the gas the entire time moving it. Heard it revving all the way around. Once inside, he left it running, popped the hood and invited his pals over to see the engine. It was only after I caught them and said something, that one of the service managers said something to them. He then shut the hood and turned off the car. Tech pulled the car onto the rack to align the front end. The machine used in this dealership is way behind current technology. The entire machine needs to be replaced. Tech did not cover my fenders even though working on/over them. Continuously with elbows into fenders and hands all over paint. Finished the alignment, we test drove the car. Got back and when I was about to leave, I noticed greasy handprints all over my fenders, both tops and sides!! The Service Manager for the dealership was not available to give feedback. I gave feedback to the folks at the desk, which I'm sure was never forwarded on. Techs were not professional, in that the way they treated my car was terrible. I would never take my new or old car in that service dept again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent service

    Excellent across the board. Service was completed on time and everything was fixed as expected. Communication was also good.


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    Excellent across the board. Service was completed on time and everything was fixed as expected. Communication was also good.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • i hate being lied to

    We went into the dealership to order a new vehicle, the new one was ordered incorrectly with missing features, understandable, we all make mistake...


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    We went into the dealership to order a new vehicle, the new one was ordered incorrectly with missing features, understandable, we all make mistakes. The manager Robert Peeples took ownership of the situation that he was going to make things right... however how good is someones word if they do not follow through??? Its been two days with 3 messages left and no returned phone call. I would not recommend this dealership to anyone. If a mistake has been made I need to be able to trust the employees as well as managers word when being told he'll call back...

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Anthony is the man!

    Really great service! 45 minutes, in and out. Benson Ford will continue to get our business for servicing our 2015 Ford Focus, as well as our 200...


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    Really great service! 45 minutes, in and out. Benson Ford will continue to get our business for servicing our 2015 Ford Focus, as well as our 2005 Ford Taurus.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Benson Ford Easley Service Department Exceptional

    They are professional and provide exceptional service and I would recommend to everyone


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    They are professional and provide exceptional service and I would recommend to everyone

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Warranty repair

    The service department provided super service by picking up the truck from where my wife worked (it was close by) and brought it back when the wa...


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    The service department provided super service by picking up the truck from where my wife worked (it was close by) and brought it back when the warranty repair was finished. It was very appreciated.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service on 2015 explorer

    Great experience..fast service..went in for an oil change and tire rotation and a slight surging when idling. The service was completed on time a...


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    Great experience..fast service..went in for an oil change and tire rotation and a slight surging when idling. The service was completed on time and all questions and concerns were answered. Would definitely recommend this dealership. Have always had quality help..very clean waiting area. Thanks Benson Ford Easley SC

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Benson Ford service experience

    Came in to have my '15 Explorer service performed. In and Out in less than one hour. Brought my PC in and used the free wi-fi that was available...


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    Came in to have my '15 Explorer service performed. In and Out in less than one hour. Brought my PC in and used the free wi-fi that was available. Amazing how fast an hour can fly by!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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